Zen Leaf - Cincinnati

I love this dispensary! I’ve always had great experiences with the employees and feel really comfortable and welcome each time. The only thing that frustrates me about this dispensary is that because they only sell a very small number of tinctures, I frequently find it necessary to visit other dispensaries in order to buy those. This is really frustrating bc Have a Heart is honestly my preferred vendor, but I often find myself at other dispensaries at least 50% of the time because I don’t have the time and energy to make multiple trips when I can get everything in one place. While I realize that tinctures are not the sexiest cannabis product on the market, every time I visit a dispensary other than this one it’s because HAH doesn’t Carry more than 3-4 tinctures. As a medical patient consuming a minimum of 40mg cbd a day Via tincture, it’s kind of like being told this isn’t really a dispensary for medical patients when out of all the products available throughout the state you’ve stocked only three varieties. I think they’re missing out on an important revenue stream by ignoring that market segment. They’re definitely missing out on my $200-$300 a month spent at other dispensaries. Stock tinctures and advertise it; see what happens. I also have to say, they’ve been really accommodating about curbside service, which I truly appreciate because I am severely immune compromised. They’re also completely consistent and efficient with this, which has not been my experience at other dispensaries where the process is different every time and honestly only marginally maintains social distancing or Covid guidelines. Get some tinctures Have a Heart! I’ll buy from you every time!!!

Looking at this dispensary from the outside, I would never have expected what wonders (and quality) lay inside. The exterior is subtle but well marked for identification and located within a community, not out in some industrial park. Once you step inside you are greeted at the door, provided a menu and seated in a comfortable, clean and welcoming waiting room. The individual at the window takes your ID and they call you back based on your order of arrival. I have been there several times now and never waited more than 5-15 minutes to be seen even on a Friday directly after work (which I would expect to be a higher traffic time). Once called back you are assigned an individual who will take care of you throughout your visit answering questions, returning your ID, gathering any product and checking you out at one of several stations. They are loaded with product and be warned the menu provided upon arrive can be overwhelming based on the number of products carried. Making it even more convenient, you can order ahead online and save time. Once there, you still have the initial brief wait, but my order has been accurate, fast and packaged nondescriptly each time with no substitutions. I’ve visited a couple different dispensaries now and this one is a clear favorite for me. Have A Heart Cincy has won my heart (or should I say business) and I’m a big fan of what they are doing. There is a fun feel coming from the staff and they have my recommendation. Special shout out to David who made my first visit easy and dispelled any confusion through answering every question I had.

This was my very first time visiting a dispensary ever. I waited for about an hour before I was called back, the wait was a bit extensive- however I went when there was a sale so it was to be expected. The music was cool and the lobby was clean so the wait wasn’t terrible. The security & guy at the reception desk were friendly. JR was AWESOME, and his recommendations were on point. I was hesitant on coming here because of all the mixed reviews but I am glad I came and got to experience it for myself. Of course I’ll be back!

In my opinion, this is by far the best dispensary in Cincinnati. I've been coming here for quite sometime now, and I love all of the employees. I had the pleasure of being helped by someone new (to me) yesterday; her name is Jazsmynne. I absolutely loved her. She was just about the sweetest, most knowledgeable staff member and was incredibly helpful with my typical rundown of questions. She's smart, quick and efficient; I imagine any company would be lucky to have her. I would recommend Have a Heart and requesting Jazsmynne.

solid place, great staff, great security officers as well, but in general they could have better prices on most stuff compared, all and all great experience

I hate this place. They are rude unprofessional. My first visit was horrible. There were know signs up saying no cells. I answer my phone. And the manager. Start screaming at me. He said” I was doing a deal and he would throw me out. I was so hurt. Because. My Private doctor, register me. I will be leaving that location ASAP!

I realized after my initial review that I didn't comment on the staff. Wonder what was happening that could have made me forget... Anyway, I've had a split experience. To be clear, all the staff are friendly and attempt to help but the quality of the staff information may vary. I've asked some questions where the staff literally looked up Leafly, trying to find an answer. When talking to some of the staff (usually younger), you get the impression that the majority of their knowledge is sativa=head high and indica=body high. JB stands out as a cut above in knowledge and recommendations. Although a gruff exterior, he is very knowledgeable and won't hesitate to shoot you straight. He's made several spot on recommendations so I'm always pleased when I get him at a visit. HaH is a great place to go.

I recently relocated from California to Ohio. After receiving my Ohio medical marijuana card I began looking for a close dispensary. I called several and I was shocked that either no one answered their phone or they were rude when I was able to speak with someone. I have been to a lot of dispensaries in California and have a good idea of they work. Lucky for me I finally found Have A Heart Cincy and I must say they are AMAZING! The atmosphere was inviting, prices fair, product excellent and every staff member was nice amd seemed to really want to help. Especially David! What a wonderful guy!! Knowledgeable and helpful with all my questions. Keep up the great work David. Have A Heart Cincy is definitely my dispensary of choice. No need to go anywhere else. Highly recommended!!

JR is always so helpful when I stop in here. He is friendly and knowledgeable about the different products. I really enjoy coming here. Thanks JR for being an awesome bud tender.

I had the best experience today at Have A Heart Cincy. Donovan took care of me today and he was Very Informative and helped me pick out some really good concentrates. I would certainly recommend checking this place out. Great atmosphere

Love this place. Everyone so nice and accommodating.

Wow I love this dispensary. I had a really wonderful experience. Jasmyn was so incredibly helpful with picking out what I was looking for. I hope I can get her again when I go ! It really was a pleasure !

I was super nervous because it was my first time going to any dispensary but everyone I came in contact with was nice, welcoming and helpful. The security guard at the entrance answered my questions when I needed help with my paperwork and Alieu was the one who got my meds and rang me out and he was very knowledgeable about the products my Dr recommended, was very patient with me and answered any questions I had and gave me info on each product I got as well as what the day count meant! I was super appreciative and left happy and satisfied 😁

If you have time to kill come here! They take forever and on top of that if you have an online order they will call you back first no matter how long someone sits in the waiting room. they have no order of operation other then just pick out a card and call them back. 30 min wait it says I waited almost an hour never was called back, i ask for my id back and she throws it though the window hole. front desk is a joke lol. but the people in the back are killing it and they need a raise to deal with front desk people.

I’ll never buy your shit products again. Thx for nothing Ohio u lame dick

I love the professional atmosphere here, and at the same time, down to earth and accessible. I admit, my first time was a little intimidating, but now I've worked with many different employees during my visits, and I love that everyone has such welcoming attitude! I love the team work too! If someone doesn't know much about a particular product, there is SURE to be another employee that does. I've ordered online too, and never have to wait more than maybe 15 minutes or so for pickup, and most times I'm ordering in store, its about 20 minutes or so. and there have been times when I've been in there and out within 15 minutes. There was one time that I got to experience heavy traffic, and it took 40 minutes from check in to check out, but that was a time that I knew they'd probably be busy. Everyone here is knowledgeable and there is a wealth and range of experience too. Highly recommend this place. :)

I see JR almost every single day and he is the sweetest! even with the mask, you can tell he's smiling. I love the energy in this place. they actually care about their customers and get to know them. I'll be back soon!

I love everything as soon as walkin in to leavin super great vibes and Jd Watkins was great at suggesting what I needed

I had my first visit back in March/April of 2020. Like most, I was coming into this process completely unacquainted with everything that was presented before me. Upon walking in, you are greeted with a calming and friendly serenity that is effortlessly extended throughout the staff. On my first visit, David truly took the time to dissect each question I had presented him with and left me feeling confident with enough knowledge to want to return. My visits after only continued to excel with a personal touch. I highly recommend taking the time once, to personally wait to be assisted by J.R. Like 90's era M.J., he kept me on my toes with anticipation to learn about what things he could help enlighten me on to take better care of myself. Not only is he one of the most intellectual people in his craft, but he also has an irresistible energy that invites you back into to personally meet with him so he can help you learn how to take the best care of yourself. Time after time I am rendered speechless by the passion that comes from his help. Like all G.O.A.T.S, he is supported by an exceptionally welcoming, kind, funny, and loving staff. Undoubtedly worth a visit.

I just want to give a super shout out to all the staff being super friendly and professional when you're all hit at busy times, a special shout out to Donovan for taking customer service to the next level with his friendly personality and helpful cannabis information; thank you all for your wonderful service and being my favorite place to safely buy my marijuana products that's always an enjoyable experience 🤘

Candice knows her stuff. She's very pleasant and knowledgeable. She makes amazing recommendations. Emmit is also very knowledgeable with the products. He works fast and efficient. And I could bet you an edible any day, that if you get Emmit you will leave smiling. He's just a happy energy. Overall, this place has nice people and good meds. Security and check-in-lady is polite. Everyone has mask on and taking COVID safety seriously. The location is easy to find. **ONLINE orders cut the line, so order ahead.

They have a large selection and the employees are very knowledgeable about their products. JR was very helpful with all my questions and also very friendly so I can ask for much more!

Donovan was awesome! He was extremely knowledgeable and helpful. Always a pleasant trip to this dispensary, never ever disappointed. Also, they have the largest selection out there!

Very relaxed and welcoming atmosphere. Always plays the best music! Been to other dispensaries around Cincinnati and Dayton, this is by far my favorite. Everyone is super friendly and helpful. Will answer any questions you have and won’t make you feel stupid for asking. Extra points given to Alex and Dave. Both are always friendly and helpful.