1838 Reviews of Hi Cascade - Salem
5.0(1,838)
5.0
Quality
5.0
Service
5.0
Atmosphere
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Most Helpful
July 24, 2017
I can't say enough about the people who work here and how helpful they are! The manager must be really great to hire such great people!
While everyone there is super nice and very helpful, Brandon is especially great at making sure I am getting the right product that works best for me, Jeff was very helpful in sharing his wisdom and knowledge about the MMP, and Trevor (who is very observant and quiet) always has time for a smile.
It is so nice to go to a dispensary that has great product, great prices, and great people! I highly recommend Hi Cascade!
June 15, 2017
I used to go here a couple times a week at least, but my last 3 visits have caused me to look elsewhere. Their prices aren't as competitive as they used to be now that other dispensaries lowered their prices as well. The 5 gram specials were awesome, now there is rarely anything quality to choose from at that level. Also a couple of the budtenders here can get real moody if you're a bit indecisive about what strain you want. Its not a bad place overall but I'm not gonna go out of my way to go here anymore.
May 24, 2017
This is an unsolicited review. Many places in town, when you order it feels like a game of trying not to get taken in one way or another. This place has never felt like that, ever. They create relationships and feel they truly want to help in any way they can. Also, meet everyone's price point. This place has been the most consistent with it's hiring practices and staff retention is high at this location. Somebody had to say it. Thanks, guys/girls.
March 17, 2017
Hi Cascade is the only place in town I go to buy bud. Not only do their prices beat everyone in town, their quality is some of the highest I've found at a dispensary. All of the budtenders are great and easy to get along with. When friends from out of state come to visit, this is where I take them for an amazing dispensary experience.
November 28, 2017
Well... I was coming here a few times a week but after today, I will never return.
The worst customer service and super disrespectful!
December 2, 2017
You are insane if you shop anywhere else in Salem. The people who reviewed 1 and 2 stars don’t know what they are talking about. The ONLY reason the employees would be rude or impatient with you, is if you were being a c**t, so figure it out. Otherwise, they have the best flower prices and selection for those prices. I mean, sure, you could get an 1/8th for 2 bucks less at other places, but it’s going to show. It’ll be dry, stick-like pieces of pine cone s**t. $18 and $24 1/8ths and they’ve NEVER been poor quality. Dense, fresh, sparkly buds. And it’s ALWAYS weighed out per order. None of that prepackaged bulls**t you get from said cheaper places. And have you noticed how other dispensaries bribe you with free product if you leave a review? Kinda makes you wanna give a good one, right? F**k that. This place is legitimately amazing. Real people that won’t put on a show of fake customer service like you get from other places. People that wouldn’t go out of their way to sell you s**t you don’t need because they were told to push it. People that’ll show you the door if you walk in like an entitled ass.
Go here. Don’t be a d**k. That’s all you need to know.
March 31, 2017
I went to another dispensary before here. Lets say that I will ONLY be coming here. I will go across town. I LOVE the quality. The best part that they had all there strains available above on a t.v before you walk in. The service was 100%. And the atmosphere has to be the second reason to come here. Oh, cant forget super reasonable. :)
5 out of 5 stars for sure!! :)
August 7, 2017
Me like a lot of other people that used to go here got tired of seeing the same strains on the shelves also there isn't super crystaly,well flushed,well cured herbs here either. I remember about 4 to 3 months ago they had strawberry cough but ever since then things went down. Their minis are definitely good but are harsh a lot of the time. The only way you are getting great herb here is paying too much. It wouldn't matter though if you're super wealthy overall give this place a three
February 3, 2017
Shout out to Salem Hi-Cascade!
I've been getting their Select Strains distillate vape cartridges for a while now but the last one I purchase happened to be faulty and tasted like burnt plastic due to the overly-hot wick. I brought it back to the store, a little concerned the staff would tell me "all sales final," but instead I was traded for a replacement cartridge, no questions asked and no problems. These guys appreciate their customers and will treat you well. Hi-Cascade is now my go-to choice in dispensaries, and that's saying something given I could practically throw a rock in any direction in town and hit one. Definitely recommend.
February 15, 2017
I went there yesterday for the first time in a while, after looking on this app for some good bud. I got a quarter of an ounce of King Kush for 44 bucks, unbeatable prices. The budtenders are amazing, the gent that helped me, walked me through the different kinds they had and what he suggested. (We are both Sativa lovers) he suggested King Kush at a whopping 28%. They have their own farm and that is why their prices can't be beat. The Kush was unbelievable, I became one with my couch and I never loved it more. I'm telling you I'm never ever going anywhere else but here. :)
July 3, 2017
First off, no veteran discount. I'm sorry, but veterans deserve a discount. They didn't even acknowledge their lack of respect when asked about it. One employee even stated as fact that Oregon doesn't allow for the discount, which is totally false.
November 23, 2017
The staff is extremely rude and impatient, even with simple questions (brands, percentages, prices, etc.)
Employees know so little about the products they sell they have trouble even identifying what they have in stock.
They refuse to answer any questions over the phone and will lie to your face about state law when you walk in.
The only thing they have going for them is old discount cartridges, but don't be fooled, the low price they advertise is only for 21% THC 1/2 grams.
January 13, 2017
By far the BEST! Awesome staff and great product!! Always enjoy coming in :)
June 22, 2016
Super awesome . I was a newbie . The people who work here have helped me learn so much . they care about what they do, and how to really help get you what you need.I am a happy regular now at this shop.Prices great!!.
January 7, 2017
I was a First Timer and these ladies were awesome! Super friendly and welcoming, 💚 what you do and you'll never work a day in your life! Big ole Hey'a'll from TX!
May 28, 2016
super sour vh1 is off the chain...no joke this is now my favorite place the staff is fun friendly the place is big and clean..
October 5, 2017
I LOVE everyone here! Jeff, Trevor, Brandon, Mike & David are all great bud tenders! They never steer me wrong and I've been coming in since opening! They have great deals and I always leave smiling.
June 23, 2017
I seriously love this place. Every single one of the budtenders and the door girls are so nice and friendly. They're always honest about the quality of the product & I've ever had a bad reccomendation. Ive started going out of my way to come back to them. 😍
July 3, 2019
Once again I check leafly and then come to the store. The display says the chock hashbeery is 26+ THC and the GG4 is 21.5. I get home and they are 23+ and 19 is on the label!
This is the 2nd time this has happened!
LAST TIME BUYING FROM THIS STORE!`
March 12, 2017
Right when you walk in, you have an open waiting area with tv menus. Customer service from ID checker to bud-tender was impeccable. A good amount of selections and great prices on flowers.
Would be great to start seeing deals or specials. But overall I enjoyed my last minute after work drop in. Quality; I wasn't too happy with the suggestions made after trying at home. They were just not what I was looking for to help the symptoms I told the bud-tender.
April 2, 2017
This is my go-to dispensary now. All of the people who work here are great, friendly, and knowledgeable. The weed is excellent and the prices are fair. I hate the parking lot but I love everything else about this dispensary! Highly recommend you check it out and see for yourself!
April 10, 2021
Spend thousands of dollars at this place and they wouldn't switch out product minutes later. Lost a customer for life.
June 2, 2017
Used to go to this place a lot but the prices aren't anything special anymore. Better flower can be had for cheaper elsewhere. That being said, they are a much better decision than kayashack down the street. And herbal grasslands the other way on commercial is a joke. I guess if I was in the neighborhood and couldn't make it to another dispensary in time I would stop in.
December 9, 2017
As a first time customer at this location, the experience I had was exactly how I'd want it to be. Super handsome budtender, funny and helpful staff, and an excellent selection. I came in knowing what products, but not sure of the strain and the budtenders were knowledgeable and honest. 10/10 will visit again.