52 Reviews of High Profile - Buchanan
4.7
Quality
4.3
Service
4.4
Atmosphere
January 5, 2025
I walk away every time with a huge smile. People like Bob a very nice and work to make me happy.
Sorry I touched your big ass tweezers. You guys should sell em! I'd buy one.
Keep up the good work and see you all later!
September 17, 2025
This was my first time at the Buchanan store, and I will be back for sure! My budtender was knowledgeable, patient, and super funny/easy to work with. I love the prices on everything, and the quality is top notch. Couldn’t recommend this place any more highly!
January 20, 2025
This is my go to place! I drive over an hour away to go to HP Buchanan! The staff is always friendly and helpful. I was recently helped by Dustin who was patient and very friendly. I didn't feel rush at all. This isn't a cattle dispensery with annoying lines or overpriced selection. Each time you go in you get 1x1 service. The deals are amazing and the bud is quality. I'll definitely be a back!
April 6, 2025
Staff is snarky, act like you are dumb, "that is the tier" no shit doesn't mean it should be crap. I called to complain about a purchase. The above is what I got . So enjoy my business going elsewhere, after all there are so many your company is not special or even that good . Fyi Happy Farms is a crap product do not use
March 23, 2025
BOB is the man. Thanks.for hooking it up man.
March 17, 2025
Friendly staff, great products, excellent and clean location.
November 29, 2024
Never been inside just there to pick up. The 1/4 ounce of infused bud is the best. Good place always busy.
September 22, 2024
The experience there was really nice, except our order was incorrect due to the budtender forgetting to put our purchased items in our bag. However! We called to correct the issue and we were given extra points to be used our next visit. So overall good experience, definitely recommend.
November 2, 2024
The best people work here, great prices . Drive 3 hours to shop here
October 21, 2024
Ordering online is the way to go! Great prices and quality products. The
August 30, 2024
I had be going there for a very long time and using my points all the time they had told me multiple times they switched my account over to my name instead of my ex-wife‘s now that I have $150 off in points they screwed me out of all of it and told me they don’t care if I come or not then don’t care if they have my business or not. That place is horrible. The people working there are horrible. I have tried getting a hold of somebody to try helping me with the situation and nobody has called me back.
September 16, 2024
Always fast and friendly!
March 26, 2024
I've shopped hear for over a year and had a problem with some vape cartridges. The first time I had no problem getting a replacement, now I'm told there's nothing they can do. This seems inconsistent to me.
November 26, 2023
The service I received on 11/24 was deplorable. I made my order online at 10 am EST for a 1:15 pm in store p/u. I arrived at 1:10 and was told they were a bit behind and might be 1 hour wait for my online order. After 1hr 30min wait I was told it could be another hour. I left and went to Green Koi in South Haven 1 hour away I arrived there at 3:30 pm walked in and selected about $350 in product and was on my way back south by 3:45 when HighProfile emailed that my order was ready. If you can't handle the Buisiness flow maybe you need a larger facility or higher more Employees. I will no longer Patronize your location. This was my second visit not to be repeated.
This has become my favorite place!!!, good prices, good customer service and last but not least, goooooodd weed!!!!, just awesome!!!⭐️⭐️⭐️⭐️⭐️
Dispensary response:
Thank you for taking the time to leave a review. We're happy you had a good experience, and we appreciate the shout out to our stellar staff. We hope to serve you again soon. Have a great day.
December 20, 2022
Budtender was very rude. His cashier number was 72381 I had a pickup order but wanted to shop for additional items so I asked the cashier for a particular item after receiving my pickup order and I was told that I should have asked for additional items before he went to get the pickup order.
Dispensary response:
We'd like to hear more about your experience. Can you reach out directly to us at info@highprofilecannabis.com? Thanks!
August 18, 2023
love the lady up front she puts up with me abs still helps when I'm an ass
Dispensary response:
Thanks for the shoutout to our stellar staff! We look forward to serving you again!
August 18, 2023
January 1, 2024
My online order was ready quickly. And the curbside pickup was easy and fast. Carts are quality at great prices
November 10, 2023
Love the staff with the knowledge and wisdom of their craft. And I love the prices and the products they offer
Dispensary response:
Thanks for the shoutout to our friendly staff! We're pleased you like our products and deals, and that our team is giving expert product knowledge and information. We look forward to serving you again!
November 10, 2023
The people were extremely pleasant!
Dispensary response:
Thanks for the shoutout to our stellar staff! We look forward to serving you again! 🙌
June 26, 2023
July 19, 2023
Best prices I’ve found on almost everything. Staff is all friendly and knowledgeable. We drive about an hour or so just to visit this place!
Dispensary response:
Thanks for the shoutout to our stellar staff! We look forward to serving you again!
August 18, 2023
I'm always happy with High Profile. They're fast with the orders. They do sometimes try to upsell. Once they brought me out more pot in a curbside order. Guys I don't carry cash it's 2022 and I'm in curbside so I don't have to use your ATM, what do you think I'm gonna do? Anyway, I still like them. That was just kind of funny of them to do.
Dispensary response:
Thank you for taking the time to leave a review. We're happy you had a good experience, and it sounds like we had an eager budtender. We hope to serve you again soon. Have a great day.
December 20, 2022
September 9, 2023
Friendly and helpful staff, great prices
Dispensary response:
Thanks for the shoutout to our stellar staff! We're pleased you like our products and deals. We look forward to serving you again!
November 10, 2023
Everytime I been here there's always seemed to be above and beyond.
Dispensary response:
Thank you for your review! We are so happy you had a positive experience. We look forward to serving you again
February 27, 2023
