Higher Love - Ironwood (REC)

I live in Ironwood and this is the second time this short dude messed up my order.. I called and got hung up on. Now I’ve been on hold to speak to a manager and it’s been roughly 7minutes… It’s like no one gives a shit what they grab or look to see if it’s the correct product…. Then I’ve to call and go through the ringer of someone giving me the correct order.. Such bullshit!

Curbside pickup was awesome as always. The workers are super great and always go above and beyond.

Love the customer service and quality of product! Definitely my favorite dispensary in ironwood! Highly recommend

Best Dispensary in Ironwood very good vibes and friendly service. PJ was amazing as well as Aubree got me together with some Headstash from Hytek! Loved it! Thank you both so much

Always a good time!

Won't be going anywhere else from now on.

I'm done with the Higher Love in Ironwood MI. I ordered 2 vape carts on Saturday morning and it's noon SUNDAY and I still haven't been able to get them. I've gone to pick up my order 3 times in 2 days, to no avail. It is nearly impossible to get a parking spot, let alone a curbside delivery spot. I'm not standing in a 3 hour wait line, outside in the rain, for 2 vape carts. They refuse to deliver to a vehicle that's not in an UNCLEARLY marked curbside spot (in which the signs have been covered with black bags), even if it's just a space over! What's the harm in servicing the next car over when the parking lot is so small?? Or two cars over?There's "literally nothing we can do"...although they could LITERALLY make a choice to service anyone they want while bringing in more revenue for the company, keeping the parking lot flowing and making customers happy to ensure repeat business. So with Rize opening up soon and the great delivery service from The Fire Station...and even better curbside & customer service from other establishments in the U.P., I feel that Higher Love will be losing a lot of business and money. Their discriminatory employees may not care, but guaranteed their bosses will.

Jack was going from one persons order to the next. Very busy, but friendly and helpful too.

I had express ordered a strain I wanted so bad but when I got to the store, they had just sold out. The assistant manager made it completely right with me though. Gave me a free gram sample of some great bud for a penny!! He was professional and very courteous. Working I'm hospitality myself, how you make things right when things don't go perfect, is absolutely necessary and he topped my expectations. Thanks Higher Love and all the great employees they have there!

Ordered before Thomas got ordered right to us in and out on a busy Friday

I've been there a few times and the people are friendly and polite. Yes, depending on how many people are there you may have a wait. But if you don't care to go inside, then just order carside before you get there. They'll send you a text when it's ready and that'll minimize your wait time. Be a bit patient. I literally order like two hours before becuase they are going to be busy. Just the nature of the beast.

Terrible system. Coming from California/Oregon/Colorado your shop left me scratching my head. There are so many examples of efficient shops that are able to funnel people in and out. I would have spent way more money at your location if it weren’t for the horrible system you guys operate under.

Jack was fantastic! Fast service with a smile.

Jack was my tender and was swift with it. I enjoy the whole staff and plan to continue being a loyal customer.

Are service with Jack was was amazing he was friendly and very welcoming. Will definitely be getting my goods from here more often. Love this place

Tanya helped me at curbside n I always appreciate th runners. Theyr always helpful

Jack is always awesome on curbside. But if he is not available Kristen is also very good.

I had a wonderful experience at Higher Love! I came in for curb side pick-up service and had a wonderful experience speaking to Maddie. She was incredibly knowledgeable, helpful, experienced, and took the time to answer all of my questions! I chose several of the products Maddie suggested (they were 👌🏻) and was able to adjust my order on the spot. I felt like they take care of everyone at Higher Love! 💚

First online order after a few extended wait visits. Nick fixed up my order and was quick and very helpful getting my meds sorted. Planning next visit already. You’re lucky if you get Nick as your Budtender.

Hope they put some funds into outer building maintenance. Staff was quick and courteous. Amazingly not that busy when I drove up.

I look forward to my monthly trip to this location. it starts with the amazing check in lady. always so fun and personable. I will wait the extra time to have aubrie as our budtender every time. we have similar smoking habits and she has never steered me or mine wrong. she's extremely knowledgeable and if for some reason she doesn't know fully, she will Make sure she learns right there with you. aubrie pays attention and listens to us and fills our order upon our needs and requests. the whole staff at that location is fun to be around and even though another dispensary just opened up down the street, I just can't get away from higher love

Jack has helped us every time we have visited! He has always been sweet, knowledgable, and helpful. We love Jack!

I am always happy to go! Don’t get me wrong, but I waited a long time… and the order I put in was not the order I got and I was never told that my order had changed. I understand that you guys are working very hard to meet the demands of so many so I’m automatically forgiving but please try to collaborate with Leafly in maybe setting up a real time order portal where a request can be made by your team to either switch or removed the product.

Just moved to Michigan and it was my first experience at a legal dispensary. The staff were very helpful and not only be helping me to find something that would work for me and my wife but the service was prompt the staff were polite cheerful and the product gave me and my wife a very nice night.