Ratings and reviews of Home Grown Apothecary
(1 ratings / 121 reviews)
4.7
Quality
4.7
Service
4.8
Atmosphere
Reviews 1-24 of 121
December 1, 2024
I’ve been going here occasionally for years and have generally had positive things to say or nothing at all.
Today I went by and was greeted by an individual using a stuffed animal as a support for her arm which was in a sling. Was very strange and just not professional. They seemed evasive and not at all eager to help and I felt unwelcome and like I was making them uneasy or interrupting.
It’s unfortunate when willful fragility and identity stuff interferes with ability to provide good service and do job.
I won’t be going back .
I used to work in hotels and we always had dress codes and ways to keep focus on guests. This individual wasn’t ‘front of house appropriate’ and adults shouldn’t be cuddling stuffed animals while working with public. It’s obnoxious and off-putting .
I’ll just abandon my loyalty points and provide this feedback and wish y’all well.
Dispensary response:
Hello,
Thank you for sharing your feedback with us. We’re truly sorry to hear that your experience didn’t meet your expectations. At Home Grown Apothecary, we strive to provide a welcoming and professional environment, and it’s disappointing to hear that we fell short during your visit.
We’d like to take a moment to address your concern about our front desk employee. This team member is currently recovering from a shoulder injury and awaiting surgery. To support their arm while working a minimal-impact role checking IDs, they opted to use a stuffed animal for added comfort. While this may have come across as unprofessional, it was a creative and lighthearted solution to ensure they could continue to work and manage medical expenses.
We apologize if this choice felt off-putting or affected your experience. Your comfort and our professionalism are important to us, and we’ll take this as an opportunity to reflect on how we can better communicate and maintain a positive atmosphere for all guests.
We value your input and hope you’ll give us another chance to provide the friendly and exceptional service we aim for every day. If you’d like to discuss your experience further, please don’t hesitate to reach out to us at info@homegrownapothecary.com.
Thank you again for bringing this to our attention, and we wish you the best.
Warm Regards,
The Home Grown Apothecary Team
December 4, 2024
My all time favorite dispensary!
Great people who are very knowledgeable about their great products.
Dispensary response:
We are so happy you enjoy our service M! Did you know all our brands also are made completely clean of environmentally harmful growing techniques? We look forward to sharing more of our faves and knowledge with you soon, friend!
October 29, 2024
August 17, 2024
New favorite dispensary after one visit. Prices were good, staff was very helpful at picking out something that matched my needs, and the atmosphere put me immediately at ease (which is saying something given one of the main reasons I use cannabis is crippling chronic anxiety). Smoking some Pineapple JGR I picked up there the other day and highly recommend it for a mellow and tranquil high with the calming benefits of a 2:1 CBD:THC ratio
Also gotta love the pot leaf pride flag out front and the lovely floral mural
Dispensary response:
Thank you so much for your review! We are overjoyed to hear you felt cared for and your needs were met by our knowledgable and accommodating staff. Our mission is to educate and find the perfect match for every individual. Many of us use Cannabis to help with Anxiety- our goal is to always bring calm and ease to our atmosphere as well. Hope to see you back soon, friend!
October 12, 2024
June 28, 2024
Went in to get a specific product that they had listed on their Leafly menu. Got there, sat in their lobby for a few minutes behind someone else. When I became first in line, someone new comes in behind me. A budtender comes out to the lobby and asks both of us, “are either of you Medical?” Guy behind me said, “yes”, and was given priority over me?? Even though I had gotten there well before him and had been waiting in the lobby?? No one ever gave any explanation for that, btw. It literally wasn’t until he left (a solid 10 minutes) that I was actually assisted. Then when I was being helped, they didn’t even have the product I came in for. I don’t know why everyone likes this place so much, because what I experienced was awful customer service, extremely poor selection, and non-competitive pricing. Will not be coming back.
Dispensary response:
Hello, Thank you for taking the time to leave us your feedback! We want to apologize for the delay and lack of communication on one of our busiest day of the year. While we do service a large medical community, we operate on a first-come-first-served basis and take care of our patients in the order in which they arrive- we will make sure to re-communicate this with our team.
Our inventory links directly to our online menu and we work hard to make sure our inventory is always accurate and are proud to host the most complete online menu in our industry that we have found. With that being said, our menu updates every 30 minutes so if the last item of product sells while you are in commute, we apologize and will try to find you the next closest item. You can always place items on hold by phone or on our online website prior to departure to ensure your desired product is waiting for you when you arrive. We hope you will give us another chance to win your heart, and hope to see you again soon.
-The HGA Team
October 29, 2024
Homegrown has the nicest staff and quality selection. This is literally the only shop in Portland I frequent, and choose to spend my money at.
Best advice I can give: be a real cool cat and tip 20%. 😎
Dispensary response:
Thank you for sharing your love for our highly curated selection and superstar staff! We are so thankful for our community of patients and friends like you. Hope to see you back at Home Grown soon, friend!
September 25, 2024
I just recently started purchasing from here and will not go anywhere else. The employees are super nice and helpful, always give good suggestions. Their products are great quality and (for me at least) feels like a cleaner high, if that makes sense.
Dispensary response:
Thank you for your kind review! Our commitment is to exclusively source clean and sustainably harvested herb. We are overjoyed that you loved our service and hope to see you back soon.
September 25, 2024
April 1, 2024
I love this dispensary. I go here all the time. Great bud. The bud tenders are friendly and nice. Richard, the manager, is amazing.
Dispensary response:
Thank you for your kind review, L! We are so lucky to have Richard and all our talented staff here. Customer service and curating only the cleanest and best product selection is our mission for folks like you.
October 29, 2024
November 22, 2023
The first and only dispensary I go to when I'm in town. Their expertise in product was incredibly impressive, their selection is boundless and high in quality, and their pricing is just right for premium quality. I bought bud that has lasted fresh & potent for months. It takes multiple sessions to expend my weed of all of its terpenes in my dry herb vaporizer. I'm pretty sure when I purchased my weed from them, it was from the cheapest tier too! Please go visit and support their business if ur in town :3
Dispensary response:
Thank you for your loyalty and sweet words of support for our fresh & natural cannabis selection!
We pride ourselves on only having the best- regardless of our patients income level. We look forward to sharing more goodies with you soon, friend!
September 25, 2024
Always quick and efficient. Great customer service.
Dispensary response:
We're happy to hear you enjoy our efficient service- we are always happy to provide the best in customer service. See you again soon, friend!
September 25, 2024
This place is the best! They give the best recommendations based on what you’re needing or what you didn’t know you needed! These bud tenders know their shit. Good folks, good energy, extremely personable, fair prices with lots of deals if you pay attention, and really really, I mean, really good bud. Best dispensary in town, won’t be going elsewhere!
Dispensary response:
Thanks for the amazing review amoeba_boy! We are happy to hear that we are hitting all of the marks on quality, price, presentation, and customer service! All of our staff works hard to stay up to date on current research. Our goal is to find everyone the right path for health and wellness- It's great to hear our staff is going above and beyond! We will pass on the kind words to our team! Hope to see you again soon!
-The Cooper Spur Team
February 16, 2022
July 19, 2022
The ladies here were so incredibly inviting and kind; my goodness! I’ve never felt treated so well in a customer service atmosphere before, thank y’all for that!!
As for the quality of my product? It was equally as lovely as the ladies who helped me out today! :)
Dispensary response:
Thank you so much for your kind reply! We're so happy to hear you enjoyed our soil grown goodness! We are so proud of our budtender's- did you know they have been voted in willamette weekly for best budtender's for several years now by the people of Portland? We look forward to seeing you back soon, friend!
September 25, 2024
February 17, 2022
Homegrown Apothecary is the only dispensary in Portland if you are a medical cannabis user. Richard helped me figure out the strain that gives me the best results. I can purchase that strain at a great price in bulk. So I am getting the right medicine at a dosage I couldn't afford anywhere else Their flower is organic and soil grown. The year they were closed I was undermedicated and struggled with much more pain. I am so glad they are
back. I am night and day better.
Dispensary response:
Hello, Vava! Thank you for the excellent review! Medical Patients are the back-bone of the cannabis industry, and are therefore important to us here at Home Grown Apothecary. We are happy to hear Richard could get you set up with the right strain! He is a great budtender and we're proud to have him. He is the person who dreamed up our Medical Half Pounds system- and we are happy to be able to offer affordable half pounds for our medical community! We do feel the need to note that legally no cannabis can be considered organic until cannabis is no longer a schedule 1 drug- but do make sure it stands up to those standards (and beyond), even if its ineligible for the stamp! The year closure was difficult, and we are so happy to be back and in full swing again. It is unfortunate that the pandemic slowed the licensing process so much, but we are glad to have survived and be back to provide you all with clean, quality, and affordable medicine! We look forward to seeing you again soon!
-The HGA Team
February 19, 2022
January 29, 2022
I’ve been here about 5 or 6 times now and have always been treated super well, lots of smiles & casual conversation. I find the prices to be better than average for the area which is all the more amazing because the quality really is apparent in the merchandise, they take their intake process seriously which is important to me.
Plus they have regular sales, just sayin’ = )
Dispensary response:
Thanks for the great review, georgeoftheturle420! We love hearing that we are consistently offering quality customer service! Our intake process is intense! Brands have to go through rigorous sourcing and testing before they are eligible to be on our shelves. Making sure that everything starts in soil (as mother nature would do) and is free of any harsh or harmful chemicals is a no-exceptions rule for us. Did you know our edibles are also free of any high-fructose corn syrups, unsustainably-sourced palm oil, artificial dyes, and artifical flavors? Corn-syrup is a cannabinoid receptor blocker (party foul!) and intentional living is important to us! It is good to hear that we are hitting the mark on our pricing as well! It is important to offer quality medicine at affordable prices. We hope to see you again soon!
-The HGA Team
February 16, 2022
Super knowledgeable, patient and kind. Always smiling!
Dispensary response:
Peace begins with a smile :) Thanks for the great review, PartyGirl! We hope you enjoy your clean cannabis! Stay lit!
-The HGA Team
February 16, 2022
April 8, 2022
Best folks ever. Seriously they are knowledgeable, friendly, and just overall rad as f00k. A+ and Frankie is the bomb as heck.
Dispensary response:
Thanks for the amazing review A......0! We are glad to hear you enjoyed your visit and even got something out of it besides simply cannabis! Frankie is absolute Rad and we are super stoked to have them as part of our team. Did you know they were nominated into the top 5 budtenders in Portland with the Willamette Weeks 'Best of Portland'? We have two budtenders in the running!
We hope to see you again, soon!
-The HGA Team
July 1, 2022
January 19, 2022
I’ve seen em all and this place makes it on the top of this. Friendly staff, great atmosphere, and the price point beats any competition as far as quality goes. On top of that the selection is pretty incredibly, with a variety of different offerings.
Dispensary response:
Awww schucks! Thanks for the great review, ianmyork207! It is our goal to provide clean, quality cannabis for fair prices- medicine shouldn't be expensive! With that same health and wellness in mind we know that everyones needs are different, so offering a wide variety of products helps us to guide people down the path that is right for them (regardless of their dietary requirements or intake preference). Not to mention that variety is the spice of life! We are proud to be representing so many sustainable and intentionally-minded brands, farms, and people. Hope to see you again soon!
-The HGA Team
February 16, 2022
September 26, 2021
Cool spot. Will go back.
Dispensary response:
Thanks for the Stars JF6533! We welcome your return. Hope you enjoyed your clean smoke!
November 4, 2021
October 21, 2021
Really wonderful people, with great products. Owner was very kind, patient, knowledgeable and professional. First time being there and it was a excellent experience. Loved the store uniquely cozy. Definitely recommend for anyone.
Dispensary response:
So glad you had the opportunity to stop by, revxanatos! Thanks for leaving us such an excellent review! Richard is pretty awesome, and is often mistaken as the owner due to his extensive wealth of knowledge and charisma! We do our best to take the time to answer all questions put to us, and be a dispensary known for taking the time to find the best product for your health and wellness. It is great to hear that our hard work is paying off :). We hope to see you again soon!
-The HGA Team
December 9, 2021
November 25, 2021
Great Prices, Good Specials, Friendly Employees and quality products. I'm a connoisseur so I'll definitely be back.
Dispensary response:
Thanks for the great review, Goergeoftheturtles1! We are happy to hear you enjoyed your stop to our little shop and hope you enjoy your clean cannabis! Come back any time you are looking for the good stuff :) Stay lit!
-The HGA Team
December 9, 2021
July 24, 2021
Wonderful, homey atmosphere with kind and knowledgeable budtenders. They have their own farm and have a wide selection of organic products. A great place for people new to cannabis, and lots for experienced users too. Highly recommend this dispensary!
Dispensary response:
Thank you so much for the great review mothtooth! We are so glad to hear you enjoyed your visit to our little home :). Stop by anytime you are in the need for some clean smoke!
August 2, 2021
This might be my favorite dispensary in town. I've been going for a couple years and the products that I have purchased have always been great quality and the selection is excellent and varied. The employees are friendly and helpful as well. These past few weeks they have been doing curbside pickup and it has been super smooth and convenient, with the employees wearing masks and taking other precautions to keep things safe. Thanks so much guys.
Great products and even better employees!! Everyone has great recommendations and they always remember me and my boyfriend. I can’t say enough nice things about this place and always recommend it to friends. Not to mention, they have the BEST prices in town.
A genuinely nice person helped me today and the resin prices are the best in town. It was well worth my drive for their prices and will be visiting again.
Knowledgable employees, high quality products, and great prices. Always a deal to save you money, my favorite being shatterday, saturdays have dab discounts. My favorite place in the city to buy from.