“I'll be honest, without the specials, the good flower is out of my price range. Went in first time, young lady was nice, but no smile, no welcome as a first time in. In other words, I came in for the $35 1/8 special and not the customer service. I'll still be back. There is definitely quality in their flowers. ”
We are so sorry you were not greeted with a smile and a warm welcome. We always want our customers to feel like family. We like to take our time and let you ask as many questions as you need and never try to rush or make you feel unwelcome.. We are happy to hear you will be back so we can show you how we usually do things. -HGO Crew
Thanks you for checking us out! I see you gave us a 3 on quality. We always have the best flower available to our customers and if you feel quality isn't up to par please come talk to us so we can improve. Again thank you so much for stopping by and hope to see you soon! -HGO Crew
“I have not been to this one, just the one off Market. At first when they had just opened it was a great place to go. Now not so much, $55 1/8 is ridiculous and no good deals hardly. Different people too, and the boss could use some tips on customer service. Since OG Collective expanded and has a daily special it's the best place in town now. I won't go back, but I will recommend the OG Collective gang. It's to bad too.”
We're so sorry you feel this way! We try to make sure we have something that appeases to everyone's pocket book. We have a rotating list of daily special strains that go for $25 an eighth. We also offer Daily specials on other products including a couple flower days that offer those more expensive strains at $35 and eighth so everyone can get a good price on those as well. We pride ourselves on excellent customer service and take it very seriously. Please give the Liberty location a gander and I know you won't be disappointed in your service. Hope to see you in and give us another chance to serve you! -HGO crew.
“Stopped by and they were closed. Well kind of..I rolled up and didn't pay attention to the open sign being off. Somebody was inside and saw me get out of my vehicle and walk right up to the door. I was kind of embarrassed but she came out and asked what was up. My draw pen had failed on me. She grabbed it went inside and gab back out with a better pen and replacement cartridge. Didn't have to do anything for me. Could have shrugged at me through the window and pointed to the hours of operation. But she didn't. I'm pretty sure she was the owner from a discussion with another employee on a different visit. Solid customer service and that's why they are the only place I have visited after. ”
We are always willing to help our customers when we can! We love our customers and always want them to have an amazing experience! Thank you so much for continuing to visit us we really appreciate it!! -HGO Crew
“Location is pleasant, clean, great atmosphere with beautiful art, good tunes and excellent service. Makayla was very friendly, knowledgeable and helpful with any and all questions that I had. I will definitely be frequenting this store from now on! Keep up the amazing job!”
Thank you so much for the positive feedback! We've been blessed with some amazing customers that provide our awesome artwork for the shop. We will give Makayla snaps for her stellar customer service and hope to see you back in the shop very soon! -HGO Crew
HGO always tries to provide the best flower we can for our customers. We think of our customers as our friends. We love to get to know every single person that comes in. We are so happy you got to experience this with us. Love HGO Crew!