893 Reviews of JARS Cannabis - Mesa (Med/Rec)
4.8(893)
4.9
Quality
4.8
Service
4.8
Atmosphere
The worst “Express” experience. Even as a medical patient it’s painfully slow to order anything online. You end up waiting longer than if you just walked in. Needs work
June 5, 2024
Friendly staff and good bud
I’m so over this place. I left a review before (maybe on google and def on yelp) about the cumbersome shopping experience here. Having a VAST selection and relying on the incompetent “bud tenders” to HOPE they bring you what you ask for because you’re not allowed to go to sections where people are working with someone. I was told HIPPA laws were the reason. Yet I’m literally standing right next to someone else buying product, and I can easily overhear everything because they’re LITERALLY RIGHT NEXT TO ME. Your excuse as to why you don’t allow people to go look at your walls is absolutely ridiculous considering that people check out within feet of each other and can hear everything already. So CHANGE THAT! What a BS excuse! Let us SHOP like other dispensaries do!
The reason I’m leaving this review today is because I ordered online yesterday because one of my favorite products were on BOGO. I get there when my order is ready, and the “online order” line was literally wrapped around the building. The walk in line was only a handful of folks inside. I walked in to talk to the manager to see what the hell was going on and why this was like this, only to find another man already ripping the manager a new one about this. By the way…all this manager did was stand there and smile, looking absolutely stoned as hell, while this customer had a legit complaint. He didn’t seem to care one bit, with his stupid stoner smile. We were told there were 4 people working walkins, and only 2 doing online orders. Why!?! We are responsible enough to have our order together and be ready to get in and out. Why are we in a line that’s literally wrapped around the building!?!?
Then he turns to me when he sees I’m standing there listening, and I said I was here for the same reason. And with his stupid stoner smile again, he said “well there are plenty of other dispensaries around”. Wow! Thanks for that bit of insight Mr. Stoned Manager. I was unaware. But thanks to this managers extremely poor handling of this situation, and his wonderful suggestion to give my money to other dispensaries rather than yours….then so be it. Totally fine to go elsewhere. Only reason I even still came to jars was the pricing. But now, with this kind of service, Jars is no longer worth having my business. My friend who also has a medical card had multiple issues with orders here before and had voiced it with a manger, and that manger said “don’t worry, I’ll add a little something to your account for your troubles”….guess what your awesome manager DID NOT do? Exactly. Of course he didn’t follow through and give my buddy anything. Now my buddy no longer goes here either.
You guys need to get your act together and hire people that aren’t idiots. Or is that all that’s left in this day and age?
I started doing online orders to avoid that crazy line that was usually for walk-ins. Now I order online to be efficient and fast, and now I AM the one stuck in a line that’s literally wrapped around your building while your manager smiles and suggests we visit other stores.
Unacceptable. So now the order I placed, had to be put back because I didn’t have time to wait in a 40 min line…nor could I make it back before closing time. So, the product I ordered that doesn’t go on BOGO very often, now got put back and I’m SOL on that deal now, and have to wait for whenever this finally goes back on BOGO. So now, your prices aren’t even going to keep me coming back. Not when this happens.
So over this place. Going to other dispensaries from now on. It’s unfortunate because we drop about $500-$600 a month here. No more.
October 24, 2023
Best place to go fast and friendly service
March 14, 2024
The bud tender Christian at the Mesa location was awesome. Very knowledgeable and knew what I was lookin for. I appreciate how friendly the atmosphere is there as well. I'll be coming back every week.
December 25, 2023
panda 🐼 is lit
This place is the best!!! Great deals and customer service
Great atmosphere love the point system and always have great deals every rep. Is awesome
5 days ago
Top Dispensary in the valley with knowledgable staff.
Kheri was awesome!!So helpful and super friendly.
December 16, 2024
I love JARS... I've converted another friend of mine into a JARS fan!!!! ❤️🌻
December 30, 2024
Randy was helping me today and he had some new stuff to introduce to me and let me tell you I am very happy with his suggestions, the kush flower he recommended was just the right stuff and I also scored some bulk price concentrate to boot it up . Happy new year Randy and everyone in JARS MESA .
January 4, 2025
I would like to give a shout-out to Kheri, I hope that’s how you spell her name. She put me on to two strains that I’ve never had before, and I throughly enjoy it. The Oz blunt Sensei Star and Kiwi Sorbet. Consider her for other roles.
June 4, 2024
Amazing bud tenders and amazing service always so kind and considerate when I come in
May 12, 2024
Love coming to this location every bud tender is very knowledgeable Daisy is always a great help and answers every question with confidence!
I love when they have the BOGO sales and no matter what, everyone in this Mesa location is there to help people feel better. they have the best customer service in the state
I ordered online for a deal regarding AlienLabs 8ths jars. Only one product selection was available via online. The OZ Kush. So ibagged itin my cart.
When I get to the store and am ending the sale, i see LOTS of Alien labs selection strains on the shelf.
This is bad. Baiting and restricting online users to older products the vender wants to sell vs offing equity in choice.
Not cool JARS
January 22, 2025
Always a great experience with the best deals
around !
December 17, 2024
Sick of this weed don't get you high they will have some good weed in the Mojave select then when they find out it's good when you keep buying it they'll move it to the reserve side and then it be the same weed it be nasty don't taste the same smoke nasty and they charge you extra Crazy work shout out to Natalie tho
The best organized placke I been to. Kevin
April 29, 2025
Love this place! & the options
November 25, 2024
The staff is friendly and I appreciate their deals!
January 26, 2025
Very friendly staff and organized for being super busy
Great service. My budtender was really knowledgeable of products and good customer service. Thank you. Have a great day.