Kaleafa Cannabis Co - Portland

As an out of work veteran without a grower the owner of Kaleafa offered me the “favor” of getting me a grower through one of his suppliers, and asked me to make him my caregiver. After paying my own registration, including the increased fee for a 3rd party grower and making the owner my caregiver, they immediately started a trend of hassling me over my meds. I was supposed to receive my meds at the 1st of every month, instead I would get excuse after excuse as to why my meds were “not in yet” and otherwise unavailable until I would be forced, due to lack of meds, to settle much later in the month for an inferior product, offered by them, in lieu of the actual meds from what was supposed to be my grower. In other words – they stole from a veteran in need by coercing me into taking the low end shwag then they sold my meds off recreational. These people are nothing but thieves, they care NOTHING of patients or customer service or what they put on their shelves, - avoid this dispensary at all cost.

DO NOT USE A CREDIT CARD at this location, I was told I would be charged a $2 fee to use my credit card which was No Problem. When I checked my statement I was charged a $20. cash equivalent fee!!! I brought my receipt & statement in, and kindly explained the issue -- I was rudely told "It's not our fault! .. it's not our, fault we use Bitcoin! it's a cash advance fee." I responded, "You should inform your customers of the fee, I was informed of the $2 fee which is no issue.. but not of a $20 fee." I was told I would have to contact my bank, and quickly dismissed to help another customer. No apology, no effort to keep me as a customer. Completely bitchy. WORST customer service I've ever received.. they should AT LEAST inform their customers of the fee, and BE KIND!

A return trip. Fine bud, great deals, fine staff. Really liked the Lime Warp. I'll return. Recommended--one of the better spots in the city.

some good deals can be had here, great bunch of folks.

super good on wax deals

We stopped by yesterday to check out there shatter and wax. We checked in but the girl at the front door did not sign us in properly and she let everyone in at the same time so there was no room to shop. The placed was packed and no one ever call our name so we got passed by over and over again.The bud tenders were to busy to answer our question so we did not get served. I do not think the owners would be happy to hear they are losing business. We will not return because they need to fix this problem. Service was really bad!

Very high quality medications, lots of products to select from. The bud tenders are knowledgable, skilled and courteous. Lots of refrigerated edibles to choose from.

kaleafa has been my go-to location for about a year now. The reasons being: sincere professional service coupled with outstanding quality products. I also would like to compliment their ability to evolve with the constant changes to regulations and massive recreational demands. They get 5 stars in my book and I have no problem traveling across town to keep their business rolling.

I have been to numerous dispensaries in the surrounding area; always looking for the best deal of the day and good quality. Some places have decent flower and a selection of other items but, Kaleafa tops the list! They have a rewards program that accrues automatically for you so you do not have to remind the budtender. They always thank me for my prior military service and treat everyone equally important. The staff is always smiling, knowledgeable, informative and never hurried. This brings me to my last visit to Kaleafa a few days ago. A gentleman by the name of Tyler assisted me. He was by far the most friendly and helpful budtender I have had the opportunity to meet. He obviously knows his product and helped my choose my items with confidence. The products are important! I am very picky about what I spend my money on and being a consumer, I feel that I deserve good customer service as with anyone else. Kaleafa and Tyler both have exceeded my expectations. Up until now, I have always made my journeys to the best deals. I will no longer be looking; I have found my pot o' gold at the end of the rainbow. It is located @ 5232 SE Woodstock. Thank you Kaleafa! You always make my shopping experience a great one!!

They rarely update their menu. Very alienating to connoisseurs looking for specific products.

Kaleafa is an amazing experience. First they have many selections And the bud tenders are super knowledgeable. they carry RSO by Genesis Pharms which has been very beneficial for my medical needs. Also they have many other RSO products. I highly recommend this dispensary above most because of the hospitality,knowledge and product. Peace love 💜

price of flowers is crazy high

Dear Staff. I just got home with my purchase. What you sold me on pre-order pick-up is an embarrassment. You packaged super ground cannabis that should have been packaged for Joints! I ordered flower. 1/4oz...damn I'm am not thrilled!

Kaleafa Portland maintains a vast selection of high quality flower, concentrates and edibles at Super prices! Daniel and Matthew (not to exclude others on this great team) both went the extra mile helping me choose CBD honey sticks for pain relief and sleep! I'm greatful for your quality products and outstanding staff. Thank You

Had an interesting interaction my first time. Not sure I will be back. Didn't get help for about 15 minutes. The place wasn't very busy until a few minutes after I came in. Others were helped before me. I had questions and wanted to spend more money. Oh well! Plenty of dispensaries around.

Looks like a doctors office really nice and clean. Very Nice sticky flower. The guys are very knowledgeable and helpful. Some really nice high CBD stuff with low THC. Its easy to get in and out of just park on the street. Thanks guys for a great local dispensary.

HIGH quality bud. Every time. I love the Kaleafa rewards program. It's such a nice surprise when I've earned a few dollars off!

I wanted to let all know my last post has been resolved. I'd like to say a huge shout out to my friend manager/owner Geoff at kaleafa awesome managerial skills and experience spoke with him directly about my last review and what happened to my wife. Totally made everything better. I have so much respect for him and his ability to make everything work out. My advice for any inconvenience u might have is that don't let one person ruin your opinion of the whole. kaleafa is one of the best in customer service, product, and prices in and around Portland, I've been to 50+ and I only go to kaleafa now. Thanks to my pals at kaleafa

I love this location i just turned 21 so it was my first time in a weed shop nd my experience was very amazing today I went in it was very clean nd neat nd the staff were very helpful nd friendly They also have very good bud nd great deals. I highly recommend this shop :) I will be a regular here from here on out

Was my first time in. Very unorganized and the gentleman that helped me didn't know too much about the products I asked about on medical side. Told me sour diesel was an indica..

This shop is ridiculous and need to read up on CUSTOMER SERVICE! I purchased some Pandora on Friday and the Jar in the shop said 29% when I get in my car the label says 25% being the third time this has happened to me I went back in to let them know hey you have an issue here and its AGAINST THE LAW to not accurately disclose what you are selling, the jerk laughed at me like it was a freaking joke not as if im a dis-satisfied customer and instead of trying to fix the situation (hey maybe tell me which is actually correct) HE LAUGHED! This was really the nail in their horrible customer service coffin after dealing with the horrifically rude girl who said not one word to me beside my total and glared making me hurry in my selection to get away from her. Oh did i mention i had to yell my selection over the sound of their music blaring because every time i said something i just got a glare and a i cant hear you look. All in all there is so many good shops in Portland and this one has fallen far from the top of that list where they used to reside.

HUGE selection on flower,shatterday is Saturdays deal day for 15% off bho shatter and wax,had a issue with them but management and staff handled very well and over compensated for my issue. im very pleased with them and thank them greatly.

I have gone to this place more than any other in the area. It's my favorite out of everywhere I have gone. I just wish it was closer to SW :( Best service and atmosphere, and great, top notch product for the best prices around. I'd recommend this place to everybody.

Wonderful place. Extremely clean and organized. Large selection of meds to choose from. Large selection on medibles. Super friendly and informative service. Will most definitely be going back. Thank you Kaleafa for great service and a comfortable experience.