The staff is always friendly and helpful. I come here mainly for clones -- this is one of the few dispensaries in town that carries clones, and they often have interesting strains that others don't (like Purple Apricot, which I picked up two of today -- sure sounds yummy).
Also their prices are good, and they have daily specials. With today's deal I got the clones for $20.40 apiece -- compared with $30 at another dispensary.
I also like the location, in the heart of Kenton, There are plenty of other cool businesses to visit in the neighborhood (well, when we're not under lockdown orders) including a great headshop, a liquor store, a couple second-hand stores, a public library, a pizzeria, a couple bars, even a post office.
And I have to also give this place a shoutout for its name alone! Kind Heart Collective. It just sounds sweet and inviting.
So why am I not rating them five stars all the way across? Well they didn't set up curbside service during this crisis. I realize that is a strain on the staff, but I think it's what any business should be doing to make things easier and safer for its customers right now. Unfortunately with cannabis you still have to show your ID and pay in cash. But if you at least didn't have to enter the building it would seem safer.
Also their flower selections are usually short on the varieties I seek: balanced CBD:THC ones. The menu here is pretty much stoner weed. I suppose that's what most customers want. But still they could try to always have two or three CBDish strains on hand. It would seem to go with the name, for gosh sakes! And really the same with the clones. Last year I did buy a nice strain here called Royal Highness which, despite the stoner-sounding name, actually is a nice balanced strain, about 1:1. But this year it's all high-THC strains plus one all-CBD strain, Remedy. I suppose I could grow that and blend it with a high-THC strain? Anyway, I did pick up Purple Apricot, which is a high-THC strain as far as I know (when you grow something in your garden you never really know how it will come out, sometimes they surprise you). It just sounds good! Maybe I'll enjoy the aroma even if I don't consume it myself. Oh, also they had a clone called Whappy, which I never heard of, could not find online, and the budtender had no info on either. That's cool to have such an obscure strain, but please provide us with some info on it!
In case you can't tell, I still like this place and will be back -- next spring for clones, if not before.