I love it here. Everyone is so friendly and always happy to answer my millions of questions. I love all the beautiful packaging and that you’re able to walk through the merchandise and review on your own time. I only go here.
DISPENSARY
MEDICAL & RECREATIONAL
KindPeoples - On Ocean
Ratings and reviews of KindPeoples - On Ocean
(8 reviews)
3.9
Quality
3.5
Service
4.0
Atmosphere
Reviews 1-8 of 8
Fantastic selection, really kind staff. Love the store, it is beautiful!
Dispensary response:
Thank you for the review!
July 22, 2021
Great
The management of this store is terrible and abusive. I was treated like a criminal, screamed at, threatened and he grabbed my hand and tore my phone out of my hand and threw it on the ground breaking it. Never in my life have I been treated this way at a store for no reason. Yes I had my mask on. The manager is violent, unreasonable and a liar and will threaten you even if you are a loyal customer like I have been ever since this store opened. NEVER SHOP IN THIS STORE. THE WORST STORE IN SANTA CRUZ. MANY OTHER GOOD LOCATIONS IN SANTA CRUZ SUCH AS 3 BROS ON FAIR. AVE.
Dispensary response:
We understand these are stressful times, however, after reviewing the video footage of the incident and speaking with our members of staff, we would like to restate our policy regarding mask wearing in our stores.
Masks must be properly worn at all times while in the store, meaning, they must cover the mouth, nose and chin. This is state law and protects our frontline employees, the families they go home to each night and the many other customers they serve throughout the day.
We also have a long-standing store policy of no video recording while inside the premises to protect the privacy of our customers.
July 23, 2020
like a weed Apple Store but the meanest most unfriendly vibe EVER. Would never go back.
Dispensary response:
We apologize that you had this experience, we take our customer service seriously and would like to rectify this situation. Please email us at info@kindpeoples.com if you'd like to discuss this further.
July 26, 2019
Today was my 4th visit. 1st was all good. 2nd and 3rd the Items were more expensive than on their website. This time, there were multiple errors on their website. When I arrived, I was told it was an "entry error". No apology. No offer of a discount. No offer to throw in a preroll or anything. Just told me it was an "entry error" and asked if I still wanted it. Absolutely no offer of any kind of accommodation for wasting my time. If I could post this review with 0 stars, I would. I might get Weights and Measures involved. Bait and switch much?
Dispensary response:
We apologize that this happened to you. Please email info@kindpeoples.com so we can resolve this.
July 26, 2019
Good location, good service
Dispensary response:
Thanks for taking the time to leave us a positive review!
August 15, 2019
Love how everything is out and you can touch it and look at the price. The give you freedom but are there if you have questions.
Dispensary response:
Thanks for the positive review, we hope to see you again soon!
July 26, 2019