Today was my 4th visit. 1st was all good. 2nd and 3rd the Items were more expensive than on their website. This time, there were multiple errors on their website. When I arrived, I was told it was an "entry error". No apology. No offer of a discount. No offer to throw in a preroll or anything. Just told me it was an "entry error" and asked if I still wanted it. Absolutely no offer of any kind of accommodation for wasting my time. If I could post this review with 0 stars, I would. I might get Weights and Measures involved. Bait and switch much?
The management of this store is terrible and abusive. I was treated like a criminal, screamed at, threatened and he grabbed my hand and tore my phone out of my hand and threw it on the ground breaking it. Never in my life have I been treated this way at a store for no reason. Yes I had my mask on. The manager is violent, unreasonable and a liar and will threaten you even if you are a loyal customer like I have been ever since this store opened. NEVER SHOP IN THIS STORE. THE WORST STORE IN SANTA CRUZ. MANY OTHER GOOD LOCATIONS IN SANTA CRUZ SUCH AS 3 BROS ON FAIR. AVE.