So medical customers are required by MD law to be prioritized by all dispensaries. They are doing what they are supposed to- making this comment based on another review. But I’ve been going to this place for several years. Their staff is knowledgeable and very helpful in making recommendations based on your needs if you have pain, problems sleeping, anxiety, or just based on your past history. They’re so kind from the front door to the way out. This is my go to after trying several places.
Ratings and reviews of Kip Cannabis
I say all the time ...for a good 8.5 yrs ..KIP IS WHAT I PREFER ON POINT 💯. THEU ARE GREAT WOTB ME ..GETTING TO KNOW YOUR CUSTOMERS IS SOMETHING I TAKE PRIDE IN AS A BUDTENDER AND EVERY PERSON THERE HAS NEVER TREATED ME ANY LESS THAN A SUPERSTAR. 😆 LOVE U ALL. AS I SAID I CO.E TO KIP MORE THAN I SHOP AT THE DISPENSARY I WORK FOR. NO SHAME IN MY MARY JANE GAME. SO MUCH LOVE ❤️ AND GOOD VIBES FOR ALL OF YOU.
Staff was so friendly and knowledgeable! Took the time to explain everything and helped me choose the best options.
this place is always stocked,but tenders are awesome, kip has what other dispensaries dont
KIP sales really are the best. The Pineapple Express diamonds by Rythm 2g cart is straight fire. Hold on tight. Hi beautiful Lindsey 😁
Everyone is great. I really enjoy shopping with them. And a special shout out to Camryn who always let's me aware of my points balance
Excellent customer service!!!
The budtenders was knowledgeable and recommended some good quality product and service. I would definitely recommend visiting.
10/10 the best dispo in town
I highly recommend KIP! Great prices, staff is always very friendly and knowledgeable. Yzzy helped me with the best deals.
I love the staff and the products are great!
All the bud tenders are so knowledgeable and really listen and take their time helping you. I have always had a good experience here. Thanks for all you so
I love this dispensary! Everyone is so helpful and friendly. I especially love how knowledgeable they are about their products. I recommend to all my friends and just about all of them are repeat customers as well.
I'm really impressed with the Spirit 😊 of the drive thru. I've never met a better group of individuals who are so helpful. I want to meet the budtenders, now. That means I have to get out of the car. 🤣Thank You
Everything from start to finish was quick and easy, really good deals on Third Thursdays
For some reason the bud tender wanted to charge $48 for a $42 order placed through Leafy. It’s always a little stressful to have to insist that the price you have is the correct one. It took a while but was corrected.
This dispensary offers a clean, welcoming atmosphere with knowledgeable staff who make the experience easy and comfortable. The product selection is well-curated, featuring high-quality flower, edibles, and concentrates at fair prices. Service is fast and friendly, and the staff takes time to answer questions without rushing. Overall, it’s a reliable spot with consistent quality and a professional vibe.
Great spot
Every visit has been a wonderful one. Every employee I encounter is kind, knowledgeable and, helpful. I was double charged one time and they issued the refund immediately without any complications.
This is always my go to dispensary between the hours and the selection oh let's not forget the staff. Cameron and Izzy are always there when I come in and they are great. I'm usually going through the drive threw line quick and easy.
They have a sign clearly displayed that reads “beginning July 1, 2024 Per state regulations, medical patients will be prioritized over recreational”. But their own manager is unable or unwilling to abide by the stores own signage. Per this manager, medical patients are not prioritized if a recreational person has been waiting longer? I will no longer be going to KIP for my weekly buys when their managers can’t abide by state regulations, and copped a major attitude when asked about it. Someone working in this industry should know better than to disregard regulations or choosing when she will and will not follow them. Her customer service was so atrocious that this is the 1st review I have ever taken the time to write. A manager ignorant about the policies her own store claims to follow, and who could not even fake decent customer service, that is what KIP in cockeysville MD has in store for their customers this evening! A total disappointment in a dispensary I have been a regular at before this manager ever even worked a register.
Their customer service is always a speedy experience and they provided great feedback/suggestions if you need or ask for it. My favorite tender is the girl with the green hair and the guy with the dreads they are straight forward and assistive!
Great place, helpful staff, and always quick and easy!
I’ve been a customer at this location since day one, and this experience completely changed my view of the business. I stopped in the back of the building for a few minutes while waiting for my order because there were no available parking spots. During that time, security approached me twice. On the second interaction, I was spoken to in a disrespectful and unprofessional manner, including being insulted over the radio. I simply stated that my order would be ready shortly and that I would wait briefly. What followed was completely unnecessary escalation over a minor situation. Instead of any attempt to de-escalate or treat a long-time customer with basic respect, the interaction turned hostile and unprofessional. including being insulted over the radio. Update: The situation was ultimately handled by General Manager Matt Hersh, and unfortunately, Rather than addressing what happened or acknowledging any staff conduct, I was told I was no longer welcome and that my account was being closed. It’s disappointing to see a loyal customer treated this way over a brief and avoidable misunderstanding by your security staff. This was handled poorly from start to finish, and it reflects badly on the business overall.