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Logo for Zen Leaf - Evanston
DISPENSARY
MEDICAL & RECREATIONAL

Zen Leaf - Evanston

Evanston, IL
4.4(272)
283.8 miles away
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Ratings and reviews of Zen Leaf - Evanston

4.4
(273 reviews)
4.5
Quality
4.4
Service
4.4
Atmosphere
write a review
Reviews 73-96 of 273
October 11, 2021
4........r

Amanda was my Budtender and took great care of me. Answered all my questions and made great recommendations. I’ll be back!!!! Thank you!

April 12, 2020
d........0

I've been here a handful of times and they are usually out of flower for recreational use. However they always have other alternatives, the staff is helpful, friendly and they are located in a convenient location where you can find parking.

3 people found this helpful
July 25, 2020
c........9

I ordered online and the order was ready in 10 minutes. The line was super short and moved promptly. They had my bag ready to go when I arrived and they even took a credit card. Best dispensary experience in Illinois so far.

1 person found this helpful
August 3, 2020
R........n

The young managers who run the Evanston Illinois store are a joke I will never buy another product here and not to mention they are going to lose a huge base of clientele due to how they treat customers do not buy here

6 people found this helpful
May 23, 2020
C........3
Verified Shopper

The line today was brutal...some people in line think 20 feet apart is ok...this made the line extra tedious...the security staff were super friendly as usual, and when I made it inside, everything was ready...I always order at 10am online, and haven't been dissapointed.

1 person found this helpful
July 21, 2020
J........n
Verified Shopper

A group of great people staff this dispensary. They have lots of inventory and the staff is very knowledgeable. I love this place.

2 people found this helpful
October 15, 2021
L........5

Bud tenders always looking out here! Shout to Jimmy for the Jenny kush recommendation! It’s 🔥🔥

Dispensary response:
You are an absolute pleasure to assist upon every visit! It is a privilege to be your dispensary of choice here at the Evanston location. Giving our very own Jimmy a shout-out means the world to us, showing that our team is taking their time and staying knowledgeable with every guests' requests. Providing all of our visitors with a 2nd home for their medication and a family-friendly environment is what we are all about. Thank you for taking the time to leave us with this positive 5-Star review and our Zen Leaf team is looking forward to assisting you again in the near future.
October 17, 2021
July 22, 2020
B........0
Verified Shopper

Amazing place...nice and clean. Excellent customer service and knowledgeable and friendly staff!

3 people found this helpful
October 12, 2021
C........4

Jimmy was great today! I appreciated his patience and knowledge I received from him. Very nice and accommodating

August 9, 2020
S........t
Verified Shopper

People are friendly here and I like it overall but not sure about the quality. For example, I purchased a cartridge for almost 60.00 recently, and it does not work, it leaked all over the place, and I feel like I basically wasted 60.00. (Which I did) :(

2 people found this helpful
July 26, 2020
D........4

Great staff, selection, and service. Been going here for a while and that's because it's just an overall pleasant experience.

2 people found this helpful
January 11, 2020
C........8
Verified Shopper

The staff is completely friendly, helpful and professional. They went out of their way to make me feel welcome and comfortable. The menu is incredible, huge variety of types, flavors, and pricing. They let you look at the menu while you wait and they add it to your order to make things go quicker. They are very knowledgeable. This was my first time with the new owners so I had quite a few questions about the menu; they weren’t bothered in the slightest. I will always go here - great variety, reasonable prices and fantastic staff. Why go anywhere else?

1 person found this helpful
Dispensary response:
We're so thrilled to hear this! Thank you for your support. We look forward to welcoming you back to MedMen soon!
January 20, 2020
May 22, 2021
n........n

This place is more proof of why stores such as Walmart, etc. would be better off selling marijuana, and why government managed dispensaries are a joke. For starters they guard this place like it was Fort Knox and they interrogate you just to get in there. You really better be ready to lose your dignity to shop at this overpriced, unfriendly, place if you want to do business with them. You can forget about the help being friendly and greeting with you with smiles, it's more like just the opposite there. They act as if they're doing you some kind of favor by just letting you enter the place. In my case even though I'm dying from cancer and even showed them my prescription, they just didn't care and treated me poorly. The end result was I left this place upset and was more than happy to tell them what I think about them. Unfortunately this place is just as mismanaged if not worse than the state of Illinois.

Dispensary response:
Hello there. Thank you for taking the valuable time out of your day to leave us this review. Your feedback is vital to us, as it continues to help us better our customer service. We would like to discuss the details of your recent visit to provide much better service than previously given, if possible. Please do not hesitate to email us at support@zenleafdispensaries.com with at your earliest convenience, as we would love to assist further. Patient feedback is always very much welcomed and appreciated, as it helps us understand what we did correctly, and incorrectly to continually do better than the before. We greatly thank you for your personal feedback and look forward to speaking with you soon.
May 25, 2021
October 11, 2021
z........k

David H was great! Helped me with my selections and fantastic customer service!!

April 2, 2020
Z........0
Verified Shopper

I’m not sure if MedMen are aware that there is a deadly pandemic occurring, but news alert...putting many people (25-30) in a line in an enclosed vestibule is not a great way to your protect customers. Pre-ordering online made no difference in picking up my order order without needing to come into contact with multiple people from anywhere between 30-45 minutes. I left without my order.

5 people found this helpful
Dispensary response:
We are sorry to hear about your poor experience at MedMen. Please reach out to us at customer.service@medmen.com so that we can make it right.
April 7, 2020
December 28, 2020
J........a

i like it was fast

May 8, 2021
C........5

Rolan from the call center does the best customer service rep I've ever dealt with in my life. After I spoke with him and he took the time to try to locate what I was looking for he called each individual store and then called me back twice updating me with the results. Best service ever.

Dispensary response:
Hey there! We thank you for your time in providing us with this positive review of our very own Rolan. It warms our hearts to learn that Rolan could assist you in finding the best products catered to your needs. Here at Zen Leaf, we are committed to walking side by side with our customers on their quest for wellness while empowering them with the proper education of effective cannabis-based theories. We thank you for your support and are eager for your next visit!
May 8, 2021
June 9, 2020
M........m
Verified Shopper

Numerous visits trying various products. Some products are quite good. Service has always been courteous. One small problem with ordering on my computer.. The pickup time does not update by itself.. I have to refresh my screen for that to happen. Most recent visits there was no line to speak of. Best to come early.

October 1, 2019
I........9
Verified Shopper

This place is absolutely amazing. The staff is always the best and really know how to take care of their patients and are very knowledgable as well. The rewards system is always a plus and the they offer deals pretty often and their prices are always great. I’ve been a member at other dispensaries and it took a little comparing and contrasting other dispensaries before i concluded that this place is the best spot for me and any one who lives in the skokie/Evanston or north side chicago/near north chicago area. If and when I ever decide to move away from the chicago-land area, I will always have to hold a very special place for the- evanston dispensary and the awesome staff that makes that place so special in my heart. Thanks Verilife!!

1 person found this helpful
May 31, 2020
T........T

Ordered online and received pick up instructions and time. Got to the location and was greeted with a sign that said the store was closed. Why are you "processing orders" if you're closed

7 people found this helpful
June 24, 2020
E........f

The staff were very friendly and made it feel more like going to a buddy’s house to smoke rather than a cannabis store

2 people found this helpful
April 10, 2020
M........e
Verified Shopper

Very efficient process, quick and safety was top priority. I didn’t fully understand the process for online pickup but once I arrived it was super easy and went very smoothly.

3 people found this helpful
June 18, 2019
G........g

I've tried out all the dispensaries in the area and I always come back here. The selection is large, staff is nonpretentious and always friendly, volume and military discounts... I always get the best deal for what I'm buying here since I always stock up at least an oz at a time. We've seriously spent 35% more at other places that sell from the same cultivators and have the same stock. They don't seem to advertise their business as aggressively as other dispensaries, that's just fine with me since I'm going to keep coming back to Pharmacannis to the budtenders I've been seeing for 3 years. :D

4 people found this helpful
March 27, 2020
p........l
Verified Shopper

The online ordering is the best and should continue after the pandemic! For now they were really great at keeping us 6 feet apart and the wait time was short to pick up your order. They ID twice without touching my license and the staff is pleasant and helpful. Hopefully the on line continues as the wait time it much shorter and Medmen can serve more customers!

1 person found this helpful
345...12
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