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Logo for Zen Leaf - Evanston
DISPENSARY
MEDICAL & RECREATIONAL

Zen Leaf - Evanston

Evanston, IL
4.4(272)
283.8 miles away
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Ratings and reviews of Zen Leaf - Evanston

4.4
(273 reviews)
4.5
Quality
4.4
Service
4.4
Atmosphere
write a review
Reviews 97-120 of 273
March 30, 2020
Q........l

I finally made it to a hometown MedMen and it was just as good as my other visits in San Diego and Las Vegas. The staff were friendly and helpful in making sure we kept to the social distancing guidelines. They should definitely keep the online order and pickup for rec users permanent as it was extremely smooth even with everything that’s going on. Looking forward to visiting again.

Dispensary response:
We are so glad to hear that you had a great experience with us at MedMen! Looking forward to seeing you again soon!
April 7, 2020
August 13, 2020
C........2
Verified Shopper

Love this place. Always in and out in 15 min or less. Friendly and knowledgeable staff. I always have a great experience.

1 person found this helpful
October 18, 2021
e........4

The service here is great. All of the bud-tenders, specifically Alides and Diego, never fail to provide me with a high quality of service, and they always hook it up with deals and a student discount!

Dispensary response:
Hello! Wow, thank you so much for this positive and glowing review of our Evanston Zen Leaf location and dispensary team! We are thrilled to hear of the level of satisfaction that our team and the deals they provide. Here at Zen Leaf, your needs come first! We are proud to have you a part of the Zen Leaf family and can't wait to see you again soon!
October 19, 2021
April 7, 2020
D........e

Great experience. Ordered online for recreational. Got a text confirming my order was ready. Line was short. Waited 15 mins. Six feet apart. Clearly marked. Staff was friendly and helpful. Picked up my product. Went home. Got high. There's nothing I would change about the experience. Thanks, MedMen.

1 person found this helpful
April 17, 2020
P........i
Verified Shopper

Had a great experience. Took very little time. Everyone was following health guidelines during the pandemic!

3 people found this helpful
April 25, 2020
m........r
Verified Shopper

I have shopped here a few times now and have been very impressed. Located with great accessibility they are always efficient providing quality products. Thank you MedMen!

2 people found this helpful
July 13, 2020
S........e
Verified Shopper

Quickly has become my Go-To. Friendly, Fast and well stock compared to its competitors. Love the product variety, especially the pre-rolls.

1 person found this helpful
March 25, 2020
a........2
Verified Shopper

First time purchaser at a dispensary, everything went wonderfully. Placed my order online and was ready when I arrived 10 minutes later. Staff was pleasant and helpful. Will be returning and recommending to friends.

2 people found this helpful
July 11, 2020
D........w
Verified Shopper

Always great and friendly service. Excellent choices.

2 people found this helpful
March 25, 2020
C........0
Verified Shopper

Every time I come here I have the best possible experience. Staff is so friendly and knowledgeable. They really stepped up during this pandemic to continue serving the community. The online pick ups are speedy and safe. The steps being taken right now are great! Thank you MedMen Evanston!

1 person found this helpful
May 7, 2020
P........k
Verified Shopper

Great people, friendly and knowledgeable. Since demand is high they may not have flower or other things they usually carry, so you may need to keep checking

1 person found this helpful
March 23, 2020
j........h
Verified Shopper

Friendly and efficient staff. But took forever to get the online app to work. Wish web site told me in advance that’s the only way to order. And a very sterile environment compared to Colorado. Illinois has a long way to go...but not so much it’s worth a special trip to a more civilized land.

May 9, 2020
P........p
Verified Shopper

One the only dispensaries I can get an order in without much hassle. Super convenient parking, and service is relatively fast.

1 person found this helpful
March 25, 2020
l........e
Verified Shopper

The BEST dispensary I have ever been too. They’re very sweet people, and they’re reinforcing the whole 6 ft apart, which is absolutely amazing! But I’ll be a loyal customer now!

2 people found this helpful
June 13, 2020
l........7
Verified Shopper

Nice people and a good experience shopping here.

2 people found this helpful
May 29, 2020
t........f
Verified Shopper

Online ordering appears to broken for the last 2 days. I've tried different browsers/computer/phone. None appear to work. I see that online ordering works for other locations.

2 people found this helpful
June 7, 2020
m........6
Verified Shopper

Good product selections however employees are often rude, careless, and the ordering system needs to be fixed. Countless times have I gone to the dispensary to be told EVERYTHING I ordered is out of stock. Outrageous.

4 people found this helpful
May 22, 2020
C........e

I can't actually give it any stars. I suspected from the fact that they won't even shell out for their own webstore that this was going to be a disaster. Never got inside and was told after waiting in line for 30 minutes that they were shutting everything down for the day. They could have said something when the 6 people standing out front greeted me and directed me around the corner, but didn't. If you don't care about my time, I won't waste it going back. Total shitshow. Not impressed.

4 people found this helpful
February 21, 2022
J........l

Been here many times, it’s gone downhill - I won’t be back. Expensive, and really poor service. Anywhere else is probably better.

Dispensary response:
Greetings, Thank you so much for taking the time to express your voice for our Evanston location in the form of this review. We are saddened to see your experiences with us have been less than stellar. Here at Zen Leaf, we are open to all types of feedback as it identifies areas of improvement. We ask at your earliest convenience if you could please forward your concerns to us via email at support@zenleafdispensaries.com, to share some of the details of your experience and feedback with our service. Thank you kindly for your patience and we look forward to hearing from you.
February 22, 2022
March 25, 2020
J........w
Verified Shopper

I like the courtesy and professionalism exhibited by each of the folks with whom I interact, beginning and ending with the security personnel who hold the door. I also appreciate the sensitivity to our current pandemic, maintaining the required social distance with a smile.

1 person found this helpful
April 2, 2020
s........d
Verified Shopper

Placed my online order only to find a line with a 45 minute wait so I went back home empty handed.

2 people found this helpful
Dispensary response:
We are sorry to hear about your poor experience at MedMen. Please reach out to us at customer.service@medmen.com so that we can make it right.
April 7, 2020
August 6, 2020
w........9
Verified Shopper

Quick & Easy

1 person found this helpful
July 15, 2020
m........9
Verified Shopper

Places is nice and clean and the staff is great

1 person found this helpful
March 25, 2020
A........u
Verified Shopper

If there have to be long lines and corona induced precautions this is the way to do it. From the security staff outside to the staff greeting customers inside to the counter staff, everyone was well organized and clearly well trained.

1 person found this helpful
456...12
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