Ratings and reviews of MedMen - Santa Ana
(21 reviews)
4.6
Quality
4.5
Service
4.5
Atmosphere
August 19, 2021
Brought in my Medcard and my ID and they wouldn’t let me in offered to email them my rec and they still wouldn’t let me in. This place obviously dosent serve to medical patients
Dispensary response:
Thank you for your feedback! Please e-mail us at customer.service@medmen.com so that we can learn more about this situation and make it right for you!
September 2, 2021
August 4, 2019
I came in with my aunt who only speaks Spanish . I was a little nervous because I speak little Spanish and was afraid I wouldn’t be able to translate but an associate was able to help translate and get products we where looking for . Thank you for being so patient brandy !!Will be returning soon.
Dispensary response:
Thank you for the positive feedback. We're thrilled to hear you and your aunt had such a great visit with our team. We look forward to welcoming you back again soon!
August 5, 2019
April 17, 2019
Great products and great selection. But my visit here was far from stoner-friendly. The employees seemed on edge, and kept approaching us. Once one asked us if we need help, the second they would walk away, another employee would walk up and ask the same. This happened about 4 times in a row. Some of the employees seemed unenthused to be working there. One girl with piercings and glittery makeup, and one black guy with dreads were GREAT and PATIENT budtenders that allowed us to BREATHE and somewhat put us at ease. And tell your male employees to not only look at the woman when speaking to a couple. The budtenders should be able to speak to both sexes. We decided to never ever return again.
Dispensary response:
Hi Morgana, thank you for writing and your feedback. Our goal is to provide you with an excellent experience every visit. We would love to learn more and help make this right for you. Please e-mail us at customer.service@medmen.com. We hope to hear from you soon.
April 17, 2019
April 19, 2019
Went to medmen last year for the first time for the big sale they were advertising. I bought quite a few items but then I realized they were taxing me exorbitant amounts on the full amount prior to the discount and then adding more sales tax it was the biggest rip-off I've ever experienced at a dispensary
Dispensary response:
Hi Dean. Thank you for writing. We're sorry to hear about this unusual experience. We'd love to learn more and rectify. Please e-mail us at customer.service@medmen.com. We hope to hear from you soon!
April 26, 2019
June 27, 2019
Like the Apple Store.
Dispensary response:
Thank you!
June 28, 2019
March 8, 2019
With every visit, I am consistently met with immediate and positive customer service. Every employee that I have met is considerably knowledgeable about their products and I always leave with peace of mind. I have brought in friends in the past and they’ve only had great comments.
Dispensary response:
Hi Martha. We are so happy to hear you've enjoyed your visits with us! We look forward to seeing you again in the future.
March 11, 2019
May 23, 2019
Its really great
Dispensary response:
Thanks so much!
May 24, 2019
February 4, 2018
It’s pretty sophisticated inside for being a weed store but I thought it was totally rad! First of all, I thought it was pretty easy to find. There is more parking in the back and that is where the entrance is. There are glasses boxes around the store that contain 3 products per box (ex. Prerolls, edibles, wax, bud, etc.), and above those glass boxes are iPads that list those products prices. All the edibles are hanging on the side of the wall. Also, the actually buds were in a glass box which had a magnifier to really see the crystals and a little latch so you can smell it. You can pay with any chip debit/credit card. Then, they put everything in this white, odorless, zipper seal bag and then put that bag in a red, smooth, fancy MedMen logo bag. I think this place has brought a cool, innovated way to purchase marijuana.
Dispensary response:
We thank you swilde, for your fine detailed account of your visit here at MedMen OC, Santa Ana. We appreciate you leaving us a review that let's other customers know about your experience here. MedMen's priority is ensuring cannabis to customers that are seeking the highest quality products and top customer service. Our Santa Ana location is one of the largest (3,000-square-foot) marijuana retailers in the country! Our super friendly and highly knowledgable associates are here to help give you their very best recommendations on the different cannabis products that we carry in our store. We invite you back for another very warm welcoming visit here to MedMen OC! Come and see our new flowers and new cannabis products that are arriving in our store daily. We look forward to your next visit swilde! See you soon!
April 19, 2018
December 8, 2018
Great location! Bud tenders are knowledgeable, friendly and will spend a good amount of time making sure you get the right products you’re looking for. Awesome variety of products and excellent quality.
June 17, 2018
MedMen is the Apple Store of cannabis. Seriously. There are iPads on each table showcasing products and cannabinoid breakdowns. They have a wide range of products. The employees are friendly, helpful, and professional. Very knowledgeable! (Shoutout to Steph!). Sometimes it gets a little too crowded and cray, but that hasn’t stopped me from being a repeat buyer.
August 16, 2018
Great business model, love the products but hope to see more. possibly bhang edibles and cbd cartridges?
August 12, 2018
Staff was super helpful and found me exactly what I was looking for!
May 27, 2018
Armando was super helpful in educating on different products and medical uses. will definitely be visiting again soon and bringing friends and family
May 17, 2018
Amazing location, one of the best in SoCal. Set up to look and feel welcoming. The entire staff is fantastic. I was helped by Bree, who was excellent. We spoke for 10-15 minutes about all topics THC. I tell everyone I know about MedMen and rock the T-shirt proud.
June 10, 2018
this our first time visiting and the place is awesome the atmosphere the workers the selections Perry was a great help and thanks alot
March 7, 2018
This marijuana store is stocked with fire flower, tasty wax, conveniently potent pre-rolls, and the finest edibles! It’s so clean and all of the employees are always cheerful, willing to help, and filled with knowledge to answer any of your questions!! Thank you MedMen for making my medicinal purchases sensational!!! Stay high <3
Dispensary response:
Thank you 4flower2child0, for your review about the different products that you purchased from our Santa Ana location. We appreciate such an extensive review letting other customers know about your experience here. Our Santa Ana location is one of the largest (3,000-square-foot) marijuana retailers in the country! Our super friendly, helpful and highly knowledgable associates are here to answer any questions that you have about cannabis products in our store. Thank you 4flower2child0, we look forward to your next visit!
April 19, 2018
July 19, 2018
Friendly staff, great variety of products, awesome deals, and clean environment!
March 7, 2018
Its super modern and very organized. They have an amazing variety of cbd products and a lot of edibles to choose from. Everyone is always so knowledgeable and willing to help! I definitely recommend MedMen to people New to cannabis but also they have fire flower & cartridges for everyone.
Dispensary response:
Thank you for the compliments sarahisbombaf! Our Santa Ana location is one of the largest (3,000-square-foot) marijuana retailers in the country! Our super friendly, helpful and highly knowledgable associates are here to answer any questions that you have about cannabis products in our store. We have a Huge selection of various CBD cannabis products. There is something for everyone that is wanting to experience cannabis and CBD cannabis pain relief for their first time. Thank you sarahisbombaf, for your kind and genuine words about MedMen OC. We look forward to your next visit!
April 19, 2018
March 7, 2018
Hands down the best service I've received at dispensary. Their selection is unreal. They've got things I've never even heard of! Staff was extremely knowledgeable and helpful. This is for sure my new go to spot!
Dispensary response:
We ❤ Our Customers! Thank you jgut57 for choosing MedMen OC! We hold ourselves to a much higher standard than most OC collectives in our area. Our sales associates have been educated on our top strains and products that arrive daily. Our sales associates truly enjoy discussing new medications and passing on our knowledge to our customers. We have a huge selection of different cannabis products. There is something for everyone that is looking to try cannabis. We are here to give our OC customers the best cannabis purchasing experience possible. Our super friendly, educate associates are here to provide you with their best recommendations about the different cannabis products that we carry in our store. We look forward to providing you with great care jgut57 again on your next visit! See you then!
April 19, 2018
March 7, 2018
Love how clean this place is!! Staff is super friendly, and hooked me up with great recommendations. Thank you!
Dispensary response:
Thank you balloonpicnics! for the honest and genuine words about MedMen OC! Our friendly, and highly knowledgable assicoates are here to assist you with recommendations and answer any questions that you may have about the cannabis products that we have in our store. We want to give you the best experience possible and we look forward to seeing you again on your next visit!! See you then!
April 19, 2018
April 6, 2018
Very knowledgeable, Nice staff, excellent product.
Dispensary response:
Thank you mkl1976 from our all of our associates! The best way to let other customers know about your experience here at MedMen OC, Santa Ana is to leave a review. Every customer deserves a clean safe-access environment to purchase their cannabis products. We are happy that you enjoyed your visits here at MedMen OC, Santa Ana mkl1976 and look forward of taking care of you on your next visit! See you soon!
April 19, 2018