Meds Cafe - Lowell

I was helped today by Audi who gave excellent customer service. They were very helpful with product selection and were kind and considerate as well. I will definitely shop here again.

Meds cafe is my favorite place! I won’t go anywhere else. I’m always greeted so kind by the exceptional staff! Julia is the BEST! She always gets me what I need and had great recommendations! Love meds Cafe!

By far my favorite local dispo, for the most part the prices are the best you'll find around, and with budtenders like Corey and Michelle you're sure to be pointed in the right direction. Corey is very knowledgeable when it comes to vendors and their specific products and is an all-around chill budtender to work with. Michelle is extremely friendly and has never pointed me in the wrong direction; she always has a fire suggestion and I haven't been disappointed yet. Meds Cafe has the most competitive pricing for nice quality products in Lowell and nearby areas. Meds has a large, open store area with a great variety of products- you never feel crowded when trying to shop and the products are displayed in a way that you can easily see the options to choose from. My favorite purchase from Meds Cafe in Lowell, Michigan are their $20 eighths- with at least twenty strains of flower to choose from of, you're sure to find something that fits your pallet. I love that the placards for their flower have the strain name, terpenes, and have a bold letter to show whether it's an indica, sativa, or hybrid dominant flower because it makes that information very easy to compare. I'd say the one place they do fall short is with their pricing on some vapes- for example, their Breeze disposable pens, and especially today on 4/20. I'm a frequent flyer to the Lowell Meds Cafe, but today, 4/20/2023, their pricing left much to be desired across the board, especially on their Breeze disposal vape pens. Meds Cafe had their Breeze pens priced at $25 each and Premiere Provisions in Big Rapids, MI had them $17.50 for one, $45 for three, and $99 for seven; AND, Premiere Provisions in Big Rapids has the Peach Rings Breeze, which is by far the most superior of the Breeze variety vapes. Not only was Premiere Provisions having better deals on 4/20, they have better pricing on their Breeze vapes on any given day than Meds Cafe in Lowell. Overall, I would definitely recommend Meds Cafe to anyone local because I do feel they are the most competitive, friendly, and knowledgeable in the area, but I'd be lying if I said I don't sometimes choose to drive an hour away to shop elsewhere because there's a better deal for the products I'm looking for- and I was super disappointed to see the extreme price difference between my two top Michigan dispensaries on my favorite Hippie Holidaze.

Ordered delivery. It comes in a small pizza-like box taped and with your receipt on top. I highly recommend having the driver wait until you open the box. My receipt was correct but the item(s) in the box were not. After calling immediately, the manager appeared to be helpful at first, with offering a “huge discount” and gave instructions to the next day crew, which was not carried through. Long story short, I had to spend an extra $40 something in order to get the correct product I initially ordered. Oh. And that “huge discount” 5% !!!! No refunds, no credits even though it was their error. Be careful ordering from this place, you may not get what you order & you’re stuck with it. To bad, so sad. Adios Medsafe ✌🏻 NEVER AGAIN

100% fact the red headed young lady that served me stole $80 from me. I will be visiting this location again to make sure this company knows their employees are stealing. Not from the company from their customers. She took 200 from me on a 185 purchase. Flirting with a couple guys next to me then goes inside with my money and comes back telling me I only gave her 120. I then went and grabbed 60 more to complete my transaction. If I wasn't running late I would have never left. It must be on video. I got my product which I must say is top quality but after that experience I wont spend another penny and while I know I'll never be compensated for my lost $80. I will make sure this doesn't happen to any more customers. She was extremely slick and I have both atm charges and hope they have video and will look into this to back up my claim. I was there at about 230 to 3pm on 8/11/20. Girl had a white top black leggings and red hair in a braid. I'm extremely detail oriented and OCD. I know I didnt lose that money and I blew my mind at first then the more I pieced it together the more I'm 110% of what I gave her and what she stole.

November 4th you were closed and no mention of it on website, wasted forty five mile round trip. Called today the 6th and no one answers. Nothing on the website saying your closed and your answering machine says you're open. Helluva a way to run a business.

I have been going here since it’s open. It’s 5 minutes from my house. I used to always place an online order. I would get a text that it was ready and I would still wait an HOUR to receive my product. Why? Because I’m sitting in their parking lot waiting for someone to take care of me. I’ve called and talked to several people about it. I basically get excuses; we had to fire 5 people, we’ve tried to have specific spots for online orders it just doesn’t work and we’re trying the best we can. When the other dispensaries open this one will lose LOTS of business. Service is terrible. I know more about the strains then the bud tenders. Price is ridiculously high. If I’m paying that kind of money I expect quick service and amazing product. Both are lacking here unless you buy edibles that come from Detroit Fudge Company. While it’s great in a pinch (and you have time to wait) it’s not the type of dispensary looking to help and educate others on cannabis. This is the get rich quick weed business. To say I’m disappointed is an understatement. PS. Don’t bother looking at their online menu. Apparently they’re fighting with Leafly and it’s never updated. Really defeats the purpose of online ordering.

I bought 3 edibles from them, and although I haven't technically consumed them just yet, the buying experience was flawless - went off without a hitch! As of right now (late July 2020) Meds Cafe is doing car-side pickup service only (you can't actually go into the store) because of covid-19, but the girl who came to my car window took my order # I had placed online previous, and delivered it promptly, plus she was very friendly. All in all, I was in-n-out of the parking lot in like 10-15 minutes. Plus I had a followup question today, and called the store just now - I don't know who I talked to but she too was very friendly about advice on whether or not to refrigerate the edibles to keep them fresh for longer. I'd recommend this place to anyone!

Very frustrating experience. Waited for over an hour and watched countless cars get service before us that literally just pulled in. Please get organized and develop a numbered parking lot system where we can text when we arrive with our order number and vehicle. This would save so much time and frustration for both employees and customers.

Absolutely terrible service, their entire menu is completely screwed up showing product from months ago online - I came out here expecting some decently priced product only to be switched up last second with a 100% increase. This stuff isn’t going to fly once the cafe’s in GR open up, that’s for certain. Had I not walked away I’d have almost paid $300 for half an ounce. Good luck with that.

Trying to figure out what’s what from a menu!

4th time coming here from GR area and we’ve been happy with service every time! We come for concentrates mainly and have tried about 8 different kinds - All have been awesome! They’re always busy but service is ALWAYS fast. They have a great system and we’re always helped within minutes of arriving. I would recommend placing an order when you get there instead of online - the in person menu has LOTS more options not shown on Leafly menu + follow them on FB for their specials b/c they’re not posted on here very often. I do wish they kept their online menu updated daily or posted a pic on FB since I’m sure lots of people come from surrounding areas. That’s my only con! Can’t wait til we can come inside and check it out once COVID is over!

Needs more parking, maybe a drive thru....

So far, I love MedsCafe Lowell. Product is satisfactory, and the budtenders are polite and helpful when I'm trying to make a decision. They are also upholding curbside service through this Covid-19 crisis, even though they aren't required to, which speaks heavily to the character of this business and I highly appreciate that.

Weed is waaaaay over priced for what you get. Curbside service sucks. Pro is your bags weigh what you pay for... but 60 or 70 for an eighth is just ridiculous. Dont think I'll be using the dispensaries anymore. Such a racket for a weed I can grow myself.

I’ve been here several times now and it seems like every experience is different. I always place an order ahead of time for convenience, and sometimes I’ve waited for curbside assistance for 40 minutes and sometimes I’ve waited less than 10 minutes. When the pandemic started they were having problems keeping track of which cars arrived when and who had or hadn’t been helped so sometimes people who pulled up after you would be helped first, but recently I’ve noticed they’re using cards on the windshield to show who has and hasn’t been helped which has helped with wait time. The prices are a little steep but the product is good quality.

Curbside pickup is poorly set up, no real rhyme or reason to how the service works. Customers who have already ordered are often stuck waiting for 30+ minutes while others who place an order in the parking lot are served fairly quickly. No real perk of ordering ahead.

If your in GR take the extra time and drive to Kzoo. Its about half the cost (like seriously half the cost) and way faster curbside.

Cool dispensary very busy always wait atleast 20-45 min. Also had a issue which resulted in me losing $20 bucks. Gave the budtender money after me and my wife counted it in front of him, later for him to return saying the money was short. Long story short If someone is spending over $300, there should be something in place to were the worker isn't walking around with everyone's money on a clipboard and no real way to know who's money goes to who.

Well I resend my last review. It's not there fault. I was helped right away but I guess there internet went down so I've been here for an hour now. Just wish they'd give you a coupon or something for the inconvenience. I ordered ahead per usual. It's not a big deal but I do have things to do so anything over an hour, you should at least offer something to show you care about the customer and business your providing. Especially on orders over 150 dollars.

WARNING I Was sold brown seedy product no better than the mids you used to buy before legalization. Purchased an oz and asked if there was a mistake when they showed up at my car with it and they said all sales are final even when I asked the manager kindly for an exchange or money back. The reason they keep selling curbside only is so they can take advantage of customers overcharging for embarrassing quality products. Go to High profile in Grant they treat customers with respect and honor their products that are MUCH higher quality.

It's a bummer we can't go inside as it looks like a large store and I love looking at it all, but you guys are doing great for what resources youre able to use at this time. I've been here quite a few times and I've only had one long wait, and it was understandably busy. Plus the drive from grand rapids isn't far, and it's a scenic drive to boot. No more going to Lansing. You also carry my favorite brand of carts, so that helps. It would help if you got a line system in place, but that's the only thing I can say would improve your business. Staff are always very friendly and I'm glad to see you all taking proper precautions and CORRECTLY wearing PPE. Keep up the good work.

Curbside service is a challenge. First times I was able to order right from their website. This time I had to order from Leafly which created a bit of confusion. Sales tax not added. That being said I was greeted promptly and I have never waited over 5 minutes for my order to be brought out.

Hi! Thank you for this!! I have been there more than a half a dozen times since opening. My wait times are typically between 10 minutes to 1 hour and 15 minutes. Great staff. Wait times are a bit longer. I do however have a suggestion for you, I've noticed from other dispensary's in Michigan, they do the same text when the order is ready. But then when we get the text that the order is ready, it says to respond when you arrive, with your order number, your vehicles color, make and model with the proper parking spot number they park in when they get there. Say you # your parking spots 1-30. Idk just an idea but numbering spots and having them text when arriving works well at other establishments. Thanks a lot! Have a great day!