Mission Georgetown: Adult Use Menu

I really used to be a big fan of this place, but the last few times I've experienced customer service unlike anything I've ever seen. Despite having spent over 7,000 USD over the course of a year at this location, you'd figure a modicum of common sense would endure. It did not. I was encountered by the identity verification attendant, who scanned my id card and verified that it was legitimate, called over her supervisor to take a look. I was denied entry, after having been served by both the ID verification attendant and the supervisor who simply wouldn't accept my ID, even though it was valid and that their systems accepted it. Further, after explaining that I had driven an hour and a half to get my modest purchase, it was explained to me that my ID, which was untattered and legitimate with no physical blemishes, was not acceptable for no good reason. I pressed them to please understand that I was a superior customer and a loyalty club member, was turned away. Having driven an hour and a half I requested that a member simply allow me to use the restroom before I left and I was denied that as well. I can't tell you how absolutely and stunningly bad customer service this was, and I can't completely blame the Supervisor who was named Chris, it's clearly illegal policy from up on high. Even the supervisor admitted that the ID would be accepted by nearly anyone, including police, but would not be accepted there. This, after spending thousands of dollars over the past year and introducing more than 5 people to their loyalty program. I sought an opportunity to express my complaint to their higher-ups, but unfortuantely the company that oversees these Mission establishments do not want to hear from their customers and do not have a way to contact them directly. Hence why I am here. I originally gave this location a 5 star rating, and regularly dropped at least 20 USD as a tip for the budtenders. I will not be returning unless I receive some positive verification that changes are made to their process, allowing their supervisors to use their best judgement instead of turning away a good customer who is 45 years old with a valid state ID. I believe that this won't come, some lame excuses will be made. Fortunately, I've found other venues who are more than happy to accept my valid state ID and my money going forward. Mission's loss.

I really used to be a big fan of this place, but the last few times I've experienced customer service unlike anything I've ever seen. Despite having spent over 7,000 USD over the course of a year at this location, you'd figure a modicum of common sense would endure. It did not. I was encountered by the identity verification attendant, who scanned my id card and verified that it was legitimate, called over her supervisor to take a look. I was denied entry, after having been served by both the ID verification attendant and the supervisor who simply wouldn't accept my ID, even though it was valid and that their systems accepted it. Further, after explaining that I had driven an hour and a half to get my modest purchase, it was explained to me that my ID, which was untattered and legitimate with no physical blemishes, was not acceptable for no good reason. I pressed them to please understand that I was a superior customer and a loyalty club member, was turned away. Having driven an hour and a half I requested that a member simply allow me to use the restroom before I left and I was denied that as well. I can't tell you how absolutely and stunningly bad customer service this was, and I can't completely blame the Supervisor who was named Chris, it's clearly illegal policy from up on high. Even the supervisor admitted that the ID would be accepted by nearly anyone, including police, but would not be accepted there. This, after spending thousands of dollars over the past year and introducing more than 5 people to their loyalty program. I sought an opportunity to express my complaint to their higher-ups, but unfortuantely the company that oversees these Mission establishments do not want to hear from their customers and do not have a way to contact them directly. Hence why I am here. I originally gave this location a 5 star rating, and regularly dropped at least 20 USD as a tip for the budtenders. I will not be returning unless I receive some positive verification that changes are made to their process, allowing their supervisors to use their best judgement instead of turning away a good customer who is 45 years old with a valid state ID. I believe that this won't come, some lame excuses will be made. Fortunately, I've found other venues who are more than happy to accept my valid state ID and my money going forward. Mission's loss.

I really used to be a big fan of this place, but the last few times I've experienced customer service unlike anything I've ever seen. Despite having spent over 7,000 USD over the course of a year at this location, you'd figure a modicum of common sense would endure. It did not. I was encountered by the identity verification attendant, who scanned my id card and verified that it was legitimate, called over her supervisor to take a look. I was denied entry, after having been served by both the ID verification attendant and the supervisor who simply wouldn't accept my ID, even though it was valid and that their systems accepted it. Further, after explaining that I had driven an hour and a half to get my modest purchase, it was explained to me that my ID, which was untattered and legitimate with no physical blemishes, was not acceptable for no good reason. I pressed them to please understand that I was a superior customer and a loyalty club member, was turned away. Having driven an hour and a half I requested that a member simply allow me to use the restroom before I left and I was denied that as well. I can't tell you how absolutely and stunningly bad customer service this was, and I can't completely blame the Supervisor who was named Chris, it's clearly illegal policy from up on high. Even the supervisor admitted that the ID would be accepted by nearly anyone, including police, but would not be accepted there. This, after spending thousands of dollars over the past year and introducing more than 5 people to their loyalty program. I sought an opportunity to express my complaint to their higher-ups, but unfortuantely the company that oversees these Mission establishments do not want to hear from their customers and do not have a way to contact them directly. Hence why I am here. I originally gave this location a 5 star rating, and regularly dropped at least 20 USD as a tip for the budtenders. I will not be returning unless I receive some positive verification that changes are made to their process, allowing their supervisors to use their best judgement instead of turning away a good customer who is 45 years old with a valid state ID. I believe that this won't come, some lame excuses will be made. Fortunately, I've found other venues who are more than happy to accept my valid state ID and my money going forward. Mission's loss.

Always A pleasure whenever I visit

Never have to wait more than a couple of minutes. Pre-order works great as well. Great selection

So helpful and Friendly atmosphere I loved it I definitely recommend this place.

Where do I start🤔 I guess I'll start of with this. Mission has gone WOKE and is a disgusting business/facility. I was banned for life from Mission Dispensary for simply answering a question on how my day was. My answer lasted all of 10 maybe 15 seconds. After my answer the attendees at the front desk jumped down my throat. My answer about my day was only a response for a question. I didn't look for another response back, an opinion, their thoughts, or anything back from them. I was so upset leaving I call the manager to do the right thing and tell him was happened and how disgusting it was. But instead when I returned for my next visit, the retaliated against me. They made it political, racial, sexual identity, against womens rites. I was cornered by 4men in front of the store. I felt like I was going to get jumped. It messed up my anxiety so bad it affected my work week and performance. I reported them to the police, called lawyers and even called the state. I have recordings of that day as well. Mission Dispensary has no respect for women as seen by the WOKE political stance. Mission Dispensary is a disgusting business and I'm glad I got to see their true colors. I am glad I am banned simply knowing I am no longer supporting the sick ideology of the world and how is should be according to Mission. DON'T STOP, DON'T SHOP, DON'T BUY! Plus they did me a favor. I get $100 ounces right up the street in Maine lol. I'm saving a Ton of money no longer supporting trash. Have a great weekend everyone!🤘😁♥️✌️

The best place and they stick by there word on their prices

Very helpful folks

This was my first visit here and the staff was super friendly, super knowledgeable, and very helpful with recommendations! Have been enjoying my purchase since I got back. Incredibly quick with order preparation as well!

I had amazing experience that the staff are super friendly and product is super high quality recommend to all hold up

Caution.. Mission makes offers they DO NOT honor. You cannot believe what is on their website or on their kiosks. They pull the bait and switch to get you in..and then refuse to honor what deals they publicly offer. Do not trust. So shameful.

It’s all good. If you haven’t yet, you need to visit.

Mission is by far one of the best dispensaries in the area/state! They have amazing quality and service, their own grown products, and best of all their prices are the cheapest around! These guys ARE the gold standard.

I got 14g of Mini Budz Bubba Cheese and a 20 count of Seasoned Salt for less than $100. Crazy value, amazing customer service, and outstanding quality! Definitely something to be proud of!

Downhill fast. Given plenty of chances. Now they removed hardship discount. I’ve been a customer since day 1. Can’t stand tiered pricing and can’t stack discounts anymore. Go to Maine and save 50%+

My favorite dispensary to visit on the north shore. Friendly staff and the atmosphere is always positive. They run really good deals on flower constantly . I will keep coming back.

Big up, guys!!! I’m just visiting Massachusetts from Europe and visited few dispensaries around, but your shop is on the top!!! Freaking good stuff an staff as well. Absolutely recommended place, and as Terminator said…. 😉

Absolutely love this dispensary! Budtenders so helpful! 👍👍

My first visit! The staff was friendly, kind and patient! The waiting area and sign in area was comfortable with chairs, benches, water and bathroom facilities!! Loved this location

prices are great, employees are great.

The staff are very professional and helpful I'm never here for more 10 minutes I recommend that everyone should come here, they have something for everyone 😉

Mission Georgetown is my fave dispensary by far. Great prices, great products, and great staff!

I love this place!