I had a great first visit to the Muv store in Tampa and made a significant purchase with a variety of products to try. This is where the positivity ends and disappointment begins... The Gio pen that I purchased was compact and comfortable, but the first draw smelled and tasted like burned plastic. I gagged that out and took a few draws without inhaling until I could taste product. This issue intermittently occurred throughout the week that I used it. I typically use 500-600 mgs a week vaping, but I easily burned through the two 500mg cartridges that I purchased at Muv within a few days. I should have taken the product back sooner, but I had a busy week and it’s a long drive. I also tried the transdermal patch, but I felt absolutely no effect and the patch began peeling off on its own. I attempted to reinforce the patch with medical tape, but I gave up since it the patch seemed inneffective anyways. I decided to make the hour and a half round trip drive to Muv this evening to take advantage of a sale they texted me about. I was also in need to have them look into the issues I had with their products since they they pumped up their quality guarantees on my first visit. I informed Muv’s manager about both of my issues, but rather than do any investigating, he suggested trying a different strain or product. I didn’t expect a refund or an exchange, but I did expect that the manager would care. He didn’t. At that point, I decided to purchase that product that Muv texted me about that I was their to try. It turned out to be 100mgs less than they show online. I pointed out the discrepancy to the manager, and his response was, “Does it really make a difference?” I left without making a single purchase and will be back with Trulieve.