First of all, the initial contact I made was with a SUPER kind young man named Malik, via the call center. Malik was not only extremely knowledgeable regarding the wide range of products that I was interested in, but also made the online ordering experience enjoyable and fun. Malik really makes the process easy.I have only placed online orders twice, and both times I had the pleasure of speaking with Malik. Trust me, the professionalism is unparalleled at MUV, I would recommend calling ahead and speaking with one of these compassionate associates so they can help answer any questions you may have before you even leave your house. Malik really helped me out. LaLa is very great as well! Shot out to MUV, thank you for everything!