“Paid about $15 bucks (incl taxes) for a preroll...which is about twice what I pay in AZ. Decent meds (kynd brand), but they definitely know that they are the only place within walking distance of strip-felt bad watching first time elderly medical patients paying ridiculous prices for large amounts of medication. This place seems to be for out of towners looking for a couple of joints only-shop accordingly”
Hi @clouie, thank you for your review. With the recent recreational legalization of cannabis in Nevada, the combination of greatly increased taxes and demand has naturally caused prices to rise. Our prices are competitive with the current market in Nevada, and we recently readjusted our pricing structure, solely to make our product more affordable. Hopefully we will be able to lower them even more in the near future, but we are currently doing everything we can to make sure our product is affordable! We'd love to have you back!
“I had ordered an ounce online of Miss X Baker at the cost of $115. The picture on the website clearly is on a flower. When I had arrived at the location in Reno NV, they had my bag ready for me. There was no show of the items inside the bag. When I had walked out the the store and looked inside the bag the iteam of Miss X Baker was not flower but bakers batch Cush. As soon as I realized that i headed back into the store to explain to the manager about the situation. When walking in the representative was nice and was willing to get the manager after i had explained everything that happened. When the manager had came up to me I had explained what I purchased online and what I got. He told me "obviously it says Kush on the jar. How did you not see it?". I had explained to him "sir, I was no aware because you as a store had it ready and already in the bag I wasn't able to look into it before leaving". He then responded with the same answer with "it's a lush jar it says it all over the jar" I was trying to ask if there is any way I could replace it with something else of the same price. He responded with "no, because you could have contaminated the jar". For a reference of the situation the jar still had all the plastic, stickers, and rubber band on the jar. He didn't want to come with a compromise and sent me on my way. I do have personal evidence of what I purchased and what i had gotten from the store. I am not satisfied with my purchase or how the manager had handled the situation.”
I try to avoid this place, the budtenders are all super pushy on their store products and it's rather annoying. It reminds me of used car salesmen trying to make their commission.
Their flower is the same you'd get anywhere else in town, and most of their other products that aren't flower aren't reliable quality. The quality on most things seems to differ pretty drastically (with most of it being pretty bad, especially their store cartridges). I only go here when other places in town are out of what I want, and it's always been a bad sign to me that these guys are the last to sell out of most their products.”
Thank you for your feedback, @Jahrens. All our budtenders are highly trained to provide the best possible experience for everyone who enters our door, and we apologize if you did not feel this was how your visit went. MYNT is very proud to carry exclusive KYND strains that are actually entirely unavailable across the rest of the city, and we will happily replace any faulty products of ours. We'd love to have you come back!
“I was a frequent customer until the prices raised, dictated on local events unfortunately. The quality is great however the strains and other products are very unreliable from visit to visit. The prices advertised on their website are not updated either. ”
Hi @dopechick007, thank you for your review. When recreational marijuana was legalized, the Department of Taxation implemented new taxes that made it impossible to keep prices the same as when it was medical only. Similarly, the low supply coupled with the high demand from recreational legalization, it has been incredibly difficult to keep certain strains on the shelf. The prices on our website are accurate, however they do not include tax, as per state regulations. We hope to see you back!
“I may have not smoked pot in a few decades but I wasn't thrilled with my bud server who told me that Dark Plasma was "69% Sativa dominant" while his tattid fore arm buddy to his left cracks a smile. Was buying grams from this location but because of this treatment I'll be taking by business elsewhere.”
Hi, @TBoneJonas, we really appreciate your feedback, and we're so sorry you felt your experience was not what it should have been. We would love to hear more about what we can do to make you experience a better one at email@example.com. We'd love to see you back!
Hi @Mckinney420, thanks for coming in! Our budtenders are trained to give each patron a very attentive visit, and we apologize if the increased traffic from recreational legalization has taken away from that. We would love for you to come back in!
Hi @HayeiOlam, thank you for your honest feedback. It's unfortunate you felt we did not offer the customer service you expected. Our staff is dedicated to ensuring our patients have a great experience, and we would love to have you come back and try again!
“Very quick service. No wait really. However i did not like that the service was rushed. I got something specific, she grabbed it, rang me up and signed me out. I wanted another item so she had to sign me back in. So a bit rushed. Overall a great exp. i look forward to testing the wares. ”
Hi @Donnatella, thank you so much for your review! Our budtenders really try to spend a lot of time with each patient, but that's definitely been difficult with the addition of recreational legalization. We would love to have you back to answer any questions you have, without you feeling rushed!