Was harassed by one of their customers mid-December, at the Barbur Blvd location; dude threatened to key my car, waited for me outside and grabbed my purchase out of my hands and threw it into some thorn bushes nearby. Ended up calling the cops on the guy, waiting an hour for police to show, and he ultimately gave me my money back for what he threw in the thorn bushes.
1 star because the clerks were clearly on the phone with the owners during the confrontation, after it was all said and done I asked that he be banned from their stores - they said only the owners could do that. They took my phone number down and assured me the owners are really quick and responsive regarding matters like these. It’s been 1 month now, have not heard back.
I will not be Shopping at nectar any longer. Their employees are great, but if management is going to be complicit with a customer harassing other customers (throwing the product the JUST purchased from their store), and not even giving a follow up call after such an event took place at their business, that is not a business I will ever support again. Shame too, I easily spent over $400-$500 per month over the past 7 months since I moved to this side of town, and I will proactively be telling my friends to shop elsewhere for their cannabis needs.