152 Reviews of Nova Farms
4.7
Quality
4.7
Service
4.7
Atmosphere
December 4, 2022
Great prices, flower assortment priced right!
October 29, 2022
I would like to publicly acknowledge your associate BRENDAN. Not only do I appreciate the name, I appreciated his knowledge AND confidence in your product. He was an ambassador for your company. He also had a bedside manner type care for me as an individual. He helped me make the best choice based on my needs. Please recognize BRENDAN for his manners and relatability. He’s an asset to your company and helped make an informed decision.
April 22, 2022
I’ve been coming here for a couple of years. There are some staff who are so friendly, but then there’s a few girls in there who are just awful. Everyone is happy and shopping; you’re excited. Then, you get some sour cashier with zero customer service skills to kill your vibe. It’s happened a few times, and it makes me not want to return. There are many popping up in the area. Work on general selection of product, and work on customer service. It’s a pot shop.
September 29, 2022
I love it here ! Danny is amazing always has excellent customer service the energy here is amazing ! Everyone is super nice and friendly I drive 25 mins from Providence to get this service ! they prices are well worth it and they have variates of amount that are def affordable in this time of regression!
Dispensary response:
We'll be sure to pass your kind words along to Danny, as I am sure it will make their day! On behalf of all the members of our team we thank you for your continued support and look forward to serving you again!
October 6, 2022
October 12, 2022
Always a great experience and a happy atmosphere. Prices are pretty good as well.
Dispensary response:
Thank you for this fantastic feedback and continuous support. Folks like you have allowed the Nova Team to continue to grow and thrive!
We hope to return the favor by continuing to provide you with quality service beyond your expectations.
October 14, 2022
October 9, 2022
Isabelle was more than helpful, professional and very positive attitude, keep her around.
Dispensary response:
Thank you for sharing this amazing feedback about your visit! Isabelle is always going the extra mile, and we cannot wait to share this review with her! We are glad they made your recent experience memorable, and we hope you visit us again soon.
October 12, 2022
October 2, 2022
Great atmosphere, great employees, great bud, great prices. Prices are set so after tax the price remains low.
Dispensary response:
Thank you for taking the time to share your recent experience! We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. Hope to see you soon!
October 6, 2022
September 23, 2022
Gordon was awesome and really helpful! I had some card issues that he was willingly to work with me on and he seemed knowledgeable about the products. Overall a great help!
September 28, 2022
Katie assisted me quickly as I did not preorder, and was thorough and observant nonetheless. Thank you again!!
Dispensary response:
We're delighted to hear that Katie was an excellent guide during your recent visit. Thank you for choosing to shop with us!
October 6, 2022
You know, when I put an order in,what I dont want is to show up and be told someone else also put a similar order in and they got it because they showed up 5mins earlier. Then given some scripted response and recommended something EVEN MORE EXPENSIVE.
If you are LITERALLY already there, its ok to order. If not, dont bother because you will come up empty handed or paying more out of pocket.
F*** this place.
September 24, 2022
Very helpful staff and such smooth work in and out! Fire weed too! Shoutout Rolbis for the help he was great!
Dispensary response:
Wonderful to hear! Thank you for taking the time to share your experience! I cannot wait to share this with our team.
October 6, 2022
September 16, 2022
I went in last night and Katie was amazing, was very patient with me, She was beautiful, and had great service. Thank you Katie 😊
September 23, 2022
Bordon K. assisted me and was amazing! Very patient!!
September 21, 2022
Yes.
September 8, 2022
Always hitting the mark, never an issue with pre rolls and I’ve never had a bad experience. Frequent customer and always satisfied
September 15, 2022
Alison was awesome!
September 13, 2022
The product👌🏽
The staff- friendly and informative
August 21, 2022
everyone is always SO nice; the wait is short, and the prices are very very reasonable!
June 24, 2022
I have bid to this dispensary on multiple occasions and my last visit was disappointing as far as customer service at the deli a young lady who is wearing a trucker hat which read sex drugs and rock ‘n’ roll was rude and unaccommodating it was a product there that wasn’t much but it was still there she repeatedly tell me we don’t have any. I’m looking at it and then she says people want nuggets if you want that it’s still 18 a gram I said I understand what you’re telling me it’s not available even though I’m looking at it she was very rude and I ended my interaction is saying thank you and I exited the property. Upon exiting the property I realize there was another dispensary right around the corner where they were more than happy to assist me.
August 24, 2022
why do they charge 23.5% tax when the limit by the state is 20%?
May 27, 2022
Jocelyn was super sweet! She told me all about the VIP perks and signed me up which was awesome. I have been shopping at Nova farms for over a year and didn’t know about the perks. Thank you Jocelyn! :)
May 27, 2022
Love Nova and their products, every time I’m there always have a nice convo with Jocelyn, she’s super welcoming and friendly!
August 28, 2021
Fantastic service.
May 2, 2022
Very friendly staff