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Logo for NW Compassion Medical Center
DISPENSARY
MEDICAL & RECREATIONAL

NW Compassion Medical Center

Wood Village, OR
4.2(177)
2015.8 miles away
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Ratings and reviews of NW Compassion Medical Center

4.2
(177 reviews)
4.2
Quality
4.3
Service
4.1
Atmosphere
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Reviews 1-24 of 177
October 17, 2025
d........h

Yet another place that will confirm your order and then when you arrive act like they have no idea what you're talking about. They claim they don't even do online orders despite both confirming mine and also updating their listing multiple times today. Classic bait and switch. These prices are wildly off, none of this stock is real, and they just want to get you in the door of a place you'd absolutely avoid otherwise.

1 person found this helpful
Dispensary response:
Hello, and thank you for taking the time to tell us about your experience. First, I want to apologize for any inconvenience you experienced as a result of the problem with our ordering system on leafly. I would love to offer you 20% off your entire purchase as further apology, should you decide to visit the store again. Please just ask for Brandyn. As for the leafly ordering/menu experience, this has been an ongoing struggle for us. Leafly is configured to automatically sync with the inventory in our system, but the two systems have not been syncing correctly and we are still working with support to figure out why and resolve to issue. The "confirming" of the order is an automated process that we are unable to turn off, but I will be following up with the staff to make sure everyone in the store understands the potential for misunderstanding here. Cannabis inventory software can be challenging to work with, and we understand the inconvenience this might represent for customers right now, but we decided to leave the ordering system up because turning it off and back on again is a much more difficult process than we expected. We are hoping to have this resolved by next week, but we understand that your experience was unsatisfactory and hope you accept our sincere apology. Thank you, we hope to see you back in the shop. Brandyn Austin General Manager
October 20, 2025
August 16, 2026
a........7

everytime i order online nothing is in stock or they tell me they don't do online orders they lost a customer

February 14, 2026
s........9

Probably the worst dispensary I’ve ever been to by far never going back!?

June 12, 2025
t........4

The staff is great they have a great selection and the best prices in town

June 29, 2025
d........1

Fast and easy very kind

October 24, 2025
F........2

Bobsled is advertised as 40 percent off, but it's not. they don't honor sales deals that are posted on leafly.

March 1, 2018
G........x

OK I gave y'all another chance because you're so very easy to get to from my home, and you do have some decent deals, as well as a couple of budtenders who know how to be kind. But, I WILL NOT BE DISSED yet another time when I call on the phone. Why do you folks always assume when I call that I have laundry list of items I am going to be asking about? I simply ask that you tell me yes or no on a couple of items in stock and it is ALWAYS too much to ask. Always the same old song and dance response, refusing to give me info. Telling me the menu is "not the way to go" and that I "MUST" come in and see what you have. Well, of course you want me to come in so you can try and talk me into buying a substitute if you don't have what I am looking for. I guess the last time I called and was given the spiel came in later that day and didn't find what I wanted then left without buying a thing must have really chapped your hide, eh? Well, sorry, but CUSTOMER SERVICE is a thing on the phone too you know. You've lost me for good this time.

6 people found this helpful
Dispensary response:
I am so sorry for your less than positive experience, Because we LOVE our customers and Guarantee Everything 100% Please bring it back for a full refund, Call me if you don't have the product anymore to arrange a refund anyway. I wouldn't want you to feel like you would be in hell to come in my shop, especially since there are other shops not too far away, I would rather take care of you in a polite manner and make you feel satisfied than to have you say such ugly things about us.and have you go somewhere else where you can be more happy about your experiences. Respectfully Aaron 503-994-2000
October 8, 2018
October 18, 2018
L........3

10/17/2018 around 5:15pm. Not sure if I will come back to this place after the experience I had today. The system has my boyfriend in as medical but for me recreational. After the (around 5'6"-5'8" 35-40yo) dyed blonde stalky store clerk got after once Again that he can not purchase anything for me on his account we then made it extremely clear multiple times that we were making separate purchases for ourselves seperately yet she would not let us talk to eachother. Everytime we tried to talk to eachother to get advice/opinion she nearly barked at us & was borderline accusing him of trying to make purchases for me. He was not!!! I can't hear very well so alot of time I have him repeat what they say to me because I can understand his voice more clearly. Alot of times he has me look & smell the different oils & flowers they have because I have a powerful sense of smell plus he trusts my opinion/judgement ALOT since I know him so well. The other store clerks (slender short lady & a man) were nice & courteous & trying to help us but had trouble being able to because she was needlessly reprimanding all of us nearly constantly. It was a terrible experience! I left not buying anything because I couldn't make up my mind due to the anxiety I felt being in there. My boyfriend was also very upset after we left & felt that I was being discriminated because niether of us could even get it out that he is my ears for hearing. He wanted my opinion on some oils he was wanting but wasn't able to because he wasn't being allowed to by the same woman who kept at us & wasn't helping at all. It did not feel compassionate despite the name of the place.

4 people found this helpful
November 20, 2019
S........5

I have lived here in Oregon for 9 months now, after moving up from Texas, and this was the first place that I came for mental, physical, and medical needs. I am thoroughly impressed with the cleanliness, the atmosphere, the professionalism, and the variety. It is also the only shop that I have reviewed here on Leafly, and the only shop that I continuously pass business card's, and recommend as a go-to people ask about good deals, affordability, and flexibility with product. Also if you need an answer or, are searching for a product anything medicine-related. The Staff can point you in a direction that can assist your pacified need. All the employee's are well educated in their field of work and hold great attitude to the're career's. I look forward to being a continuous customer with this company.

1 person found this helpful
February 29, 2020
D........8

I've been a customer here for over a year and I always get awesome customer service (Thank you Kelsey and Sarah in particular!) And they always have a nice selection of product at a good value! It may be a little place, but it's totally part of the appeal! (Plus, they have a cupcake shop next door😉)

Dispensary response:
Hi D.........8, Thank you so much for the amazing 5-star review and your continued support over the past year! We’re thrilled to hear that Kelsey and Sarah have provided you with awesome customer service—they truly are fantastic team members. 😊 We love being a cozy little spot that still offers a great selection and value, and yes, the cupcake shop next door is definitely a sweet bonus! Don’t forget to check out our specials: Sunday Happy Kitchen 30% off, Meraki Mondays 30% off, Wednesday $30 ounces, Thursday Bobsled 20% off, Free Pizza Fridays with $1 Joints, and Happy Hour every day from 7–9 AM and 7–9 PM! Looking forward to serving you again soon! – Aaron Owner, NW Compassion Medical Center
June 5, 2025
April 2, 2019
H........3

This is one if my favorite shops to go to. The staff is amazing, friendly, and always super helpful. And they have some amazing deals! Definitely give it a try.

Dispensary response:
Amazing deals for amazing customers! Next time you come in show the team member assisting you this response and receive $5 off your next purchase of $20 or more! -Chris NWCMC
May 20, 2019
April 6, 2018
a........c

We’ve been to quite a few dispensaries all over the state and this has by far the strangest and most confusing procedure to enter. Push a button and hold your ID to the camera. There is no indication that anyone is looking, except the door pops open slightly after a few seconds but the door gets stuck so it leaves you yanking on it until it releases fully. Meanwhile the guy is talking to you through a speaker from the other side of the door but you can’t hear anything he’s saying because you’re standing next to a busy road. When you get into the first door, it shuts behind you and you still have to go through the next door. For me the second door wasn’t open yet so there was a good 20-30 seconds I was in a coat closet-sized space (and starting to feel claustrophobic)before it popped open. When I got in I was waiting for my husband, since you can only go in one at a time. The man just kept saying very rudely “open the door dude!” The overall vibe was that he was annoyed by the fact that we were there and he had to do his job. You can get the same products at nicer dispensaries for just as good of prices. Out of at least 50 Oregon dispensaries this is my least favorite thus far. At least our budtender was sweet and she was very helpful. Compassion shouldn’t be in the name as long as that guy is there.

4 people found this helpful
Dispensary response:
Hi There I want to apologize for the experience you had. i know our location and door system is not ideal. I spoke with the guy that was on the shift when you came in and and that will never happen again. We are different with the door system because we want to check IDs thoroughly as well for safety of all. If you would like to give us another chance i would be willing to make it right and worth your while. Respectfully Aaron 503-994-2000 if you call ask for Chris
May 1, 2018
November 14, 2019
B........9

Great prices and great customer service!! And to top it off they do returns!!! If you’re not happy with a product just bring it back in original packaging and receipt and they will refund or exchange it for ya.

August 4, 2019
K........1

These guys are rock stars. They are knowledge able, have a decent selection , friendly and the best prices for each and cartridges I have found. My favorite dispensary hands down. They also give you cupcakes for points! Love these people!

1 person found this helpful
June 16, 2019
C........t

Absolutely love this shop! Incredibly friendly and knowledgeable staff. Perfectly located with unbeatable prices! Highly recommended

2 people found this helpful
December 9, 2019
D........r

This location always has great deals!!! Great people great prices!!

May 2, 2019
b........l

I dig this place, the service has always been great, great location and a pastry shop next door. I dont like the whole having to stand on the side of a busy street waiting to be let in but understand Hard to hear the door unlock while 100 cars are going by.

Dispensary response:
We don't like the door either but we are working with the OLCC and the property landlord to make your wait easier and more comfortable in the future. Next time you come in show the team member assisting you this response and receive $5 off your next purchase of $20 or more! -Chris NWCMC
May 20, 2019
November 18, 2019
T........e

It was great and friendly.. prices are amazing too!

August 19, 2019
J........7

I love this place. Always have what I need .customer for life....

1 person found this helpful
July 22, 2019
d........r

Really convenient and has decent flower

1 person found this helpful
June 28, 2019
m........x

Love nw compassion! Great deals and all staff is greasy!

1 person found this helpful
August 9, 2018
g........y

you're not going to find a friendlier environment with better deals than at this lovely mom and pop stoner shop located 3 miles from gorgeous Mount Hood. if you haven't tried it, then your life probably sucks and you don't even know it! go get yourself a sixty dollar ounce of some dank buds of green crack or a 99 dollar ounce of rare darkness and you will be coming back again and again

3 people found this helpful
Dispensary response:
Thank you for your Kind review! on your next visit bring in this reply and I will give you 20% off your next Single item purchase, Or $5 off $20 or more spent, you pick. (can not be combined with any other discounts, specials or offers) Again I appreciate you and your business - Offer Good until the end of October 2018 Again thank you! Aaron :-)
October 8, 2018
February 12, 2018
H........y

all you people complaining need to stop and think about how you act instead of blaming the dispensary. there might be a few bad experiences but that happens in companies. now for all you wanting good strains for super cheap... need to stop complaining and realize that you don't get good weed for super cheap. you wanna be super cheap and get 25%+ THC for under 50... then grow your own weed because just because you got handed everything to you in life easily by your parents... doesn't mean the world is gonna do the same. it's the dispensaries job to try and sell their product. I'm going to continue shopping at this dispensary because I'm smart and I know it's better then spending $50 for a half that's 16ish% THC (if I'm lucky) at all the other dispensaries around here

3 people found this helpful
Dispensary response:
Thank you for your Kind review! on your next visit bring in this reply and I will give you 20% off your next Single item purchase, Or $5 off $20 or more spent, you pick. Again I appreciate you and your business Good until the end of March 2018 Again thank you! Aaron- :)
February 27, 2018
November 5, 2018
M........0

Great selection of top shelf at reasonable prices, and affordable lows. Come in asking for oz’s at 60$ or under expect the bud to be 15% thc or lower. You get what you pay for. Also read the signs on the door at this place, something not enough people do here. And if you’re a medical patient coming in with a rec customer, do not conversate about your purchases or they won’t sell to you, that’s a new law by the way, not them.

Dispensary response:
Thank you for taking the time to leave us a review! We appreciate customers like you and hope too see you again soon! Next time you come in show the team member assisting you this response and receive $5 off your next purchase of $20 or more! -Chris NWCMC
May 20, 2019
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