Thank you so much for your kind words! Comments like yours always bring a smile to our faces.
We're sorry that it's not all the same crew but, please, we invite you back to see just how much we've improved. I'm sure if you give us another shot you'll find that our crew is much more knowledgeable and far more comfortable with the products and the environment. Our customer relationships are our number one priority, if you feel like something could be improved, please let our crew or managers know.
We apologize that you had a negative experience in our shop and are very sorry that you still feel this way. Our Budtender had asked you to wait while she could verify if it was a valid ID, you were not denied service until you raised your voice and were extremely disrespectful to her. We understand that ID validation can be frustrating, however the State of Oregon has a very strict policy on Age Validation and we must meet all regulations set down for us. As Monmouth's community shop our customers mean everything to us, with that being said, we cannot allow our other customers and staff to be subjected to aggressive behavior.
Thank you for your awesome review! We appreciate that you choose us!
Thank you so much for the kind comments! Your input and business are greatly appreciated!
That's very disappointing to hear. I'm sorry your experience here was misleading. Returns and refunds can only be made with a receipt and an unused or obviously faulty product. We would love for you to come in and tell us about the product you purchased and how we can make it up to you so we can prevent this happening again. We want you to be safe and use safely.
Thank you so much for your epic review! We will always take care of you the best that we know how and make sure that our quality is up to Oasis standards. We appreciate your business and want you to know that you are always welcome here. Stay awesome! -Team Oasis