OG Collective Dispensary - Commercial

This is less about the weed, and more about my favorite bug tender in town! Tony is by far the best bud tender at OG! After just a few visits he knows my preferences, suggests good strains, and overall has a fun attitude! My husband and I have been regulars here for a few years, if I don't see Tony's truck in the parking lot I'll go somewhere else.

Chianna was very helpful in her suggestions of items. She had a cheerful personality and made me feel welcome. Love the hoodies. Very good selection of weed.

I have ordered twice in the morning and didn't get a response until late afternoon. Too late I was back home again by then.

My online orders keep getting cancelled.

Usually I love going here for stuff! The workers are always very friendly and are super great with customer service. But today I went in and it was a completely different story. They were in the middle of doing inventory, which I get those workers could not help me. But the guy behind the register only had one person in there he was helping when I walked in, didn’t even Acknowledge I was there and then proceeded to help the 3 people who walked in after me. Finally a nice gentleman came from the back room and helped me and I thanked him for doing so…but that is completely unacceptable. And the guy who helped those people after me left in a hurry. So obviously he was only worried about getting out of there. Also yes I did speak up when he proceeded to help the other people and I was ignored!!! So to the older gentleman who did help me thank you for trying to make up for your co workers lack of basic human kindness..but I won’t be back to this location.

Been shopping at this location for a while now. One review said, staff was off or on, as far as being "customer service". I must agree, it's been a couple of months, seems like there was different folk every tyme. My favs are are Andre and George. Only once was I made to feel like I should go elsewhere. But peeps have good and bad daes, just like everyone else. Another review stated tipping for individuals would be nice, may encourage better service! Can't really say, I just know from experience that sharing tips can cause co-workers to not care and still reap benefits; and the total opposite of "let's make some money!" And then everyone wins! But as long as it works for you, then by all means. Anyway, I have found placing my order on line suits me better. Not real jazzed about the Leafly, they don't always give "Details" on product (at least flower). So I tend to stay with what I know and enjoy. But, I would say over all I really like this store, cuz it's VERY convienent, people are good and thank y'all for being there! Come on down, don't act like you're Marijuana Maynard, or a damn Karen! And tip them nice!

favorite place to shop but it's pretty annoying having to search up what each strain is... you know if it is indica or sativa, so just label it on the site!!!!

OG Dispensary is the best. Great stuff always in stock. Fast and easy.

Great customer service. Store was clean and very organized. Prices are good. Felt very comfortable making my purchase and will definitely return.

Usually loved going into this place - the prices are good. The staff is off and on. Half are friendly and the other half treat you as if you shouldn’t even be in the store. I went in today, 4/20, expecting to be happy for deals and just the general vibe of the day, but that was not the vibe of this place. My man and I wanted to come in and check, which we weren’t allowed to because of the pandemic (actually, totally cool. Following guidelines. 🙌🏻), so I was let in. Now, yes, I can be anxious, and I stated, “I have no idea what he’ll want!” - to which the employee replied, “He can come in after.” ...Yes, I’m aware. I’m looking for SOME direction here... What are your specials?? What’s something you recommend in carts? Can you talk to me? They watched me like a chicken with my head cut off trying to find out on my own what the deal for 4/20 was, and only replied, “it’s on that paper” with a point when I asked. Flustered, I repeated the deal back to remember it, and they looked at me as if I was stupid, gave me a long look and said, “yeeesss” as if I were a child. Look, if you don’t want to work in customer service - don’t. You should welcome a customer in with the deals of the day - especially on 4/20 - and guide them with a purchase. I’ve been in sales and worked dispensaries, too. It’s not like I’m completely unaware of what’s going on, but every store is different on this day. The store that treats customers like they’re worth being there are the ones who continue to get my business.

Andrae (not sure how he spells it) He is a RockStar so friendly. He deserves a raise for having excellent customer service skills. Great Job! :)

Had put in an online order, that had seemed to be overlooked. Andre reached out to see if I had received my order, which I hadn't at that point. He took special care of my order when I arrived, and personally made sure everything was correct. Andre saved the day! He is the main reason I shop here, and will continue to shop here.

Andre is awesome and helpful guy I hate when i ask if they know witch one is sativa and they just look at like idk man I wouldnt ask if Their label was there. Also the tips should be individually because some do awesomely awesome work and some just dnt

Been going for 3 years now,and they are very kind.they keep new products and are honest with pricing. No lame hidden fees.

hmmm weird how this shop chargers you 60 for the 5 for 50. when cross and Hawthorne seem to sell it for 50? So what's going on?

I just bought a cheap vape pen without a button, walked out of the door, had second thoughts and decided I wanted a button, and immediately walked back into the store to exchange it for the pen with a button. I was told that I could not exchange it by a very unfriendly manager because "it left the store". So now I'm stuck with a pen I don't want because I walked out the door and 30 seconds later walked back in again. I have been a long-time loyal customer, but no more. There are way too many dispensaries to deal with such crap customer service. BTW the manager in question is a woman who was on duty on the morning of 8/29/19. I hope the store owner monitors these comments and replaces her with someone who has better management and customer service skills.

Hands down the best dispensary I've been to. I have visited two of their locations. I am always impressed by the staff and showroom. Great products, definitely recommend.

I like this new store better 😊 the old one was to small

The staff are always so welcoming and the low prices can’t be beat. Love this place and am totally coming back soon.

Sara is the best <3

The staff were very friendly, welcoming, and very helpful. I will definitely be back

They offer awesome varieties of cannabis in any and every form. The display room is very small at the moment but the quality and quantity is still there. Great people and good vibes. Will back/baked soon👌🏻

Only place I go. Best service in town.

Love this place!