Friendly atmosphere, clean, courteous, knowledgeable.

Ratings and reviews of OG Collective - Cross St.
Great service, great product.
Everyone is always friendly.
Always a great selection, always great staff
I've gone to this location several times and it's usually excellent service. But my only negative experiences have been when one particular employee is there, he greets me and then doesn't say anything afterwards and makes buying awkward since I basically have to get their attention. Tonight I flat out just walked out after the silence just continued and I aimlessly browsed, and said "Thanks for the service" as I walked out. I was there 11/21 around 6:15pm. There was two employees and they just kinda ignored me. As I left, one of them actually followed right behind me but was just going outside to take a smoke break.
Always great friendly service
Favorite location of the Salem OG stores, my main store.
I liked how fast they are great service great vibez
I used pickup and it was quick, simple and would definitely order again, the PRICES for concentrates are the best in my opinion. No stars for atmosphere because I did not go in the store.
Kristyn is the best budtender! Super helpful and knowledgeable. Knows a ton about all the products
Drive from far West Salem, but always worth the drive. Their branded oil is affordable and potent. Please open your W Salem location soon!
I've been on here before to commend OG on their quality, prices, and staff, and all of the above are still great. This however is to compliment them on customer service specifically. I had a recent issue with a purchase and went back to notify them. Not to complain (as my experience there overall has always been outstanding) but just to inform them of a possible slip in quality control. They were gracious enough to not only offer, but actually insist on doing something to make up for my inconvenience. And it bear's noting that I was not treated as an inconvenience to them but was instead thanked repeatedly for bringing the issue to their attention so that I could be corrected. This was at the Cross St. location but it's been my experience that all of the OG stores are staffed with the best trained, knowledgeable, and courteous individuals one could ever hope for. It should also be noted that OG has recently changed their pricing methods and my Veteran's discount is now much more applicable. The new pricing benefits non-Veterans too.
I know I’ve bought over 200 grams of oil from OG between the Hawthorne and Cross. I’ve gotta say, I was really surprised when Scooby Snacks Caviar was listed as $10 on Leafly and you wouldn’t honor it...especially for a regular customer. I understand mistakes happen, but that’s false advertising and a discount wasn’t even offered. Okay, cool. See ya.
Great location, close to downtown. I really appreciate that they sell affordable grams at $2.75 that are up to 27%. Glitter Apple has been my favorite so far. Thanks guys!
clean quiet, and the staff was friendly and very helpful. I ordered on Leafly and decided I wanted something different and they exchanged it no problem. thanks again 😁 p.s the manager here is way better than the one on Hawthorne.
Quite possibly the best dispensary I’ve been to in a long time, everyone was super friendly and helpful. Especially Matt, he was so knowledgeable about everything in the store and helped to get just what I needed. 10/10 would recommend to anyone.
I love this place ❤️ only one I go to ! everyone is amazing
Great employees, always honest about the quality of cartridges and flower. They actually remember repeat customers by name.
Great people, great product, Love it
Most of all it's the budtenders they are the reason I keep going back love to see there smiling faces and always walk out with a smile keep it up cross street store love you guys there😃
It was great!
I've been to all of the OGs in Salem and this is my favorite by far. I love that they have ranges of pricing so everyone can find something dank. They always have new oil and edibles and goodies. Plus whatever is on sale for 15.60 an 1/8th is almost always a great option, and st the price who can complain! I also love how friendly and receptive the staff is here, especially Erik. The more times I come in the more things I find that I love about this place. Would hands down always recommend a stop at OG to anyone, even just to look around!!
When it comes to quality and price OG collective is unbeatable. I can often find $30 quarters with THC over 15% (I've even seen high CBD strains on super sale as well) The cross street location adds one more thing for me that the other OG's lack though. and that is the ability to look at and smell every strain in the store without needing the assistance of a budtender. I feel that by doing this it helps prevent lines for the customer who comes in knowing what they want while allowing a new customer to look at everything before making a decision without feeling rushed. I moved to Salem a few months ago and it only took me 2 weeks to realize this was the dispensary I would be going to more than any others.
bought some of that THC Bomb and then I was like wait a minute oh shit I'm feeling like popeye on spinach.. good stuff