OG Collective - Hawthorne

Bought a cart and immediately came back in as my battery wasn't working. They denied me a return or credit. No customer service here. And after coming here often won't recommend and I won't be back!!

false advertising, and perhaps a little bait & switch, price online lower than quoted price. they said because the lower price is for medical even though the strain I was looking at was clearly marked recreational. they were not exactly friendly and refused to give me contact information.

I love visiting this location in person. However, every time I try to order something for pickup, I get there & they never have what I wanted. Maybe try keeping available product more up to date on this app.

I LOVE coming here. The staff is so amazing and helpful. This is the only dispensary I go to because the staff.

I won't be ordering from them again. I put in an order on their website and instead of actually calling or texting me to let me know they were out of that strain, they waited for me to show up so I could drive across town for no reason. This is not the first time they have failed to update their menu on leafly. They blame leafly for the errors, but it's their responsibility to make sure their menu is up to date. I'm so angry. Not every strain works for every person. And I am sick and tired of dispenseries deciding they will do online ordering but not uphold their end of the bargain. IF YOU ARE OUT OF A PRODUCT, YOU DON'T GET THE ORDER AND THEN LET IT SIT THERE FOR 3 HOURS UNABLE TO FILL IT HOPING THEY WILL BUY SOMETHING ELSE BECAUSE YOU FORCED THEM TO COME TO YOUR STORE FOR NO REASON. If I could use stronger language, I would. But this is irresponsible and typical of this chain. I thought I'd try another time but clearly they have no intention of actually serving leafly users.

The new cbd discover bags are super hard to open without the grip on the “pinch here” location. The bag is so smooth you have to rip it open. Other than that you will meet some amazing budtenders to help you out with product.

Customer service oriented, fast, easy to pick up my purchase.

Clean & professional in every aspect.

Eh alright I didn't get what I ordered online but okay I guess.

It's always a pleasant experience when I go in. Thank you

I'm glad the true prices are listed so theirs no surprises..what I cant stand is when it's listed one price and you go in and they tell you a different price. Just be honest and either right both prices or just the taxed prices because anybody getting any discounts shouldn't care what their paying at that point..That's why I havent been back after my first couple of times but may be back now if anything's good and theirs any point making the trip over.

I bought a ten pack of joints.got home and found them lacking. Suppose to be .5g per instead I received these sad joints. One lf them literally was less than an inch long! Quality control issued or what? I buy alot of joints but im not taking s chance again w further until it is fixed!

I have been going here for long time Friday went in to get a top shelf eighth and if I was buying bottom shelf I would of expected small little buds but not when I buy top shelf I came home and cried a little all little little stems very upset top shelf should be big beautiful buds not buds that lare the size of blueberry

I don't normally feel inclined to leave a review but this place is just so on point with price, product and availability. Plus I just picked up a cheaper strain of flower called Wolf Pie that came in around 16%thc. Taste, smell and flavors are amazing. It has a great entourage effect that left me content and aware. Go check this place out.

I went in to get the $90 oz special and it was definitely better than expected- they always have a $90 oz and it’s always a good bud for the price-

This is the regular place I go to everytime I am in need of some good weed or good edibles, and they have always given me over the top customer service and are always willing to show me new things. I love the people that work here & I think they definitely know how to do their job.

don't argue with your customers when they tell you that your website is wrong, because it really is.. where are the recreational prices? I come in here expecting to pay 8 bucks so I should pay 8 bucks there shouldn't be a any surprises when I get to check out. if it's ten bucks recreational then have it listed as 10 bucks online. don't list just the medical prices and include the tax price that should be common sense.

Tried two days now to place pickup order both days never gets filled even ordered twice one day and reply to the text asking what was taking so long and it would be done today after waiting from 11 to close. Thought maybe it was just an app malfunction but I ordered from a different dispensary and then went to fine

I didn’t dislike nothing. People were great, exciting atmosphere and you’re getting bud. So it’s great!

The tall guy is always super helpful.

I visited today and they had the new rules posted just about everywhere. Everyone was friendly, employees wore gloves. If you do pickup, you'll skip the line. There was tape on the floor that told you where to stand. If people don't follow that, it's not the dispensary's fault. People need to take it more seriously. It's not a bud tender's job to play sherriff because some of you don't get it that this is serious. Please tip your bud tenders.

Always friendly upon pick up but Rarely have my order ready when done online. And almost ALWAYS out of stock of at least one item. I have heard the night crew excuse a few times now . Update the lists please .

been going here at least weekly for years. love the people, love the store, love the product. they have punch cards and 20% off deals every day. i recommend this place to everyone 💞

Liked the ease and convenience of pre-ordering. Was a great experience.