Ratings and reviews of Old 27 Wellness
(192 reviews)
4.8
Quality
4.9
Service
4.9
Atmosphere
Reviews 1-24 of 192
September 10, 2018
Knowledgable, courteous, professional staff and great prices. Can't beat Old 27
September 15, 2018
The best everything Hands down. Quality, Selection, Knowledge & Prices are on point, as is they're Service. My second stop when I'm in Lansing , First is food! Real Smokers don't toke on an empty stomach.
June 4, 2018
I am usually quite pleased with this dispensary. I love that all grams are $10, love the selection of edibles and topicals, even the ambience. Historically, I have even loved staff! In the past, I've found them helpful and professional. And then there was this time.
My last visit to Old 27 felt full of judgement. I was inquiring about the quality of 'dabs', whether or not $80/gram product was exponentially netter than some priced much lower. The response from the man behind the counter, saturated in disdain, was akin to "I don't really know (which is never an acceptable final answer in a customer service interaction), I don't really mess with 'that stuff'." It's possible I'm being sensitive, but the person very obviously had an opinion about dabbing, and it very obviously wasn't positive. Regardless of his thoughts, I was a paying customer, asking a question to which I never received an answer, at least not one that was at all helpful. I liken the experience to my experience tending bar, which I imagine, in a lot of ways, is a lot like tending bud, and I would NEVER have been permitted to essentially insult a patron for their choice of suds, and I would NEVER EVER have gotten away with "I don't know" as a final response to a guest's question.
The final unpleasantness came when I lost track of what I had selected. So, perhaps, shame on me for not minding my purchases, but the actual trouble came when, out of confusion, I miscalculated the number of 8ths in one half ounce. One could argue that I 'should have known', and this person was completely within the confines of what is appropriate when serving customers, me specifically, in his choice to slow the speed of his speech dramatically while using a voice fit for a discontented toddler as he explained to me the math I was missing. Had I been a first-time patient, and truly unaware of marijuanarithmitec (I just came up with that term, like it?), this experience could have potentially turned me off to the culture, the plant, and the patients entirely.
Marijuana is already fringey enough. Making people feel like a loud, disrespectful stoner for choosing to use dabs, or the inverse, an uneducated and thus uncool rookie poser of some sort. Marijuana is for everyone. Stigmas either way are damaging to our collective cannabis cause.
September 16, 2018
Great people great service and great weed :)
September 1, 2018
For my first visit Old 27 treated me well and it is now my go-to dispo. There shatterday deals you cant beat and the budtenders are awesome. Will definitely be visiting again!
September 1, 2018
great place, great atmosphere, great bud tenders, nice selection of everything, legit prices!
July 31, 2018
Super friendly staff & great selection!
June 22, 2018
New favorite dispensary! Joe and Brianna are so helpful. They help you feel welcome and I rushed. I didn’t mind the wait to get in... it’s worth it. Flower is priced well and good quality. I will definitely be returning to get more Kush!
June 14, 2018
Love it but wait time is crazy
June 12, 2018
4th time visiting Old 27 and the customer service somehow keeps getting better than their normal great service. "Murphy?" was friendly, knowledgeable and went over and above concerning recommendations for use, delivery method, etc. Worth the travel from out of town. I highly recommend Old 27 Wellness for all of your medicinal needs.
July 1, 2018
MITCH was soo friendly and helpful the first time that I'm heading back TODAY!!!
June 28, 2018
Definitely my favorite dispensary!! Such a great staff, great selection and great prices!!!
June 2, 2018
Very professional and efficient. The staff give great suggestions and I’ve never bought something that didn’t do exactly what I needed it to do. They have a wide variety of products and the best name brands.
June 6, 2018
this is the only place I will go anymore. great product and the staff is very knowledgeable. very friendly and helpful too!!! Old 27 is really just a great all around place.
May 31, 2018
After seeing that michigan is charging a 3% tax and these guys are charging 6% I think I'll be taking my business elsewhere. only reason I came to this place was because mine closed.
Dispensary response:
Michigan is charging 6% sales tax AND 3% excise tax, we pay the 3% excise tax, customer pays the 6% sales tax
June 2, 2018
May 5, 2018
i am so in love with this dispensery. By far the best one ive been to yet. Amazing staff! knowledgeable, friendly, and sweet! I didnt feel intimidated or rushed. I will never go to another place again! ❤
March 28, 2018
It’s like a bakery for people who like sweets and also like to get high...their edibles are extravagant and delicious. Free gram for bein a first time patient too and love their bagging and labeling system. Kief is super affordable and plentiful. Budtender was very nice and the hours of operation can work for anyone thanks for giving a west sider something to look forward to after an hour and a half drive!
May 6, 2018
Please call Mr. is amazing they have the bathroom and the widest selection of animals in the Lansing area! Great service as well but highly recommend them!
May 15, 2018
Oh my god my first time ever in a dispensary Ryan here was so nice answered all my questions and put up with me being overwhelmed. TYSM
May 12, 2018
I love old twenty seven. I was in there earlier today and I bought a cbd cartridge. And it broke in my pocket. Super sad that I spend thirty five bucks for nothing. :(
April 8, 2018
. I had the nicest experience at their Lansing location a few days ago. I'm retired 61 yr old that had hip surgery a few years ago and was looking for an alternative to Narco for pain. For the last year and 1/2 I've had a caregiver and had never been in a dispensary. Didn't know what to expect and was fairly nervous. My budtender was named Gwen and she did a lovely job of informing me of the process as we went along. She was knowledgeable about all the strains, their effects, and was friendly and approachable. I can't imagine a better representative for Wellness than Gwen.
March 30, 2018
To the girl that was working the far left counter early this afternoon: Thank you. I've been here twice and both times the budtenders have been amazing examples of customer service that other industries could learn from. She was very patient with me, despite my awkwardness. She gave me great recommendations for my anxiety and sleep problems. I hope this place never closes.
April 22, 2018
stopped in for the 1st time on 420 and was not disappointed at all. great quality flower. prices that make me smile!! plus they host local artists paintings!! I loved it so much that the next day I had to make sure I brought my Fiance in! we'll be back for sure!!
April 11, 2018
They give you a free gram of top shelf bud on your first visit and their $25 an eighth bud is better quality than a lot of $35 an eighth bud I found in many Detroit dispensaries. It's like I got brutally murdered and got sent to heaven