Loved spending my time at this dispensary, they have a huge menu and such helpful staff. I was helped by Tracey both times I went there and she really helped me out with her recommendations. I was referred to this dispensary by a friend and i promise to keep coming back!
Peake Releaf has never been my go-to dispensary, but I shop here once in a while if they have something I want that other dispensaries don't.
More often than not (if not always), flower is sold in their house packaging. Perhaps it's just the packaging, but the flower is consistently dry, regardless of the expiration date.
My most recent flower purchase contained a ton of sugar leaves, which leads me to believe that whoever trimmed was either sloppy or playing tricks with weight.
There's a ton of turnover here, and rarely do the budtenders seem engaged or even remotely happy to be there. Not exclusively, but enough to feel like more of a burden than anything. With high turnover, it's tough to establish a rapport with the budtenders.
Peake Releaf, pay attention! The last one is important. Your customers are your patients, and like with any other healthcare setting, the value bedside manner and rapport cannot be overstated.
All of these have been issues before, hence my infrequent visits, but chances that I'll be back again are slim.
Today I went to Peake Releaf for the first time. I was excited to try a new dispensary in the Maryland area so I drove about 40 mins to get there but the thrill was worth it. I made it about 30 mins before they closed. I felt blessed I made it there for I got out of work a little later than usually. I entered and the man at the desk ignored me. I thought maybe they had closed early I looked at my phone to make sure and as I did the man behind the counter said, "what do you want?" I knew this wasn't going to go well from that moment on but remained optimistic. I shared that I was a new customer and I would like to make a purchase. He said, "drivers license and MMC number" at this point you could literally cut the tension in the air like a cake. So I decided to try and loosen things up a bit by asked how his day was? to which I got just a cold stare with his blue eyes. He responded by saying, "fill out this form" I filled the form and once I was done he made me watch about 5 customers that came after me go in before me. Then about 10 mins later he calls be over and says so thank you so much for coming we have you in our system MMC number and driver's license but question what was the doctors name that approved your MMC card? To which I responded I do not know and he says well in that cast we cannot serve you at this time. I asked if I could speak to the manager, he can over and I begged him and told him that on the government website it clearly stipulates that a medical marijuana card number and a drivers license is all you need. And he said well not at this dispensary. I said no problem I will try another. I stepped outside and it hit me. My rights were violated because I kept reading the website and it doesn't say that dispensaries can discriminate or demand a doctors name. So I shared that with the manager to which he replied, "sir please leave our store" I stepped back outside and called 911. Two constables vehicles showed up. I explained what occurred I showed the officer my MMC number and drivers license and he checked the website himself to be sure of the law and responded you are correct. The second officer an older white constable arrived on the seen and asked the officer I was talking to what happened and he explained and was told that this is a court worthy case and he must provide me with an incident number and to call The Better Bureau first thing in the morning to report the incident to get an official case started and I'm sure you all know exactly what I will be doing first thing tomorrow morning. All I wanted was an ounce now Peak Relief may possibly be funding the next few years worth of ounces for me. We all make choices and unfortunately have to face them. I hope they see this and get their lawyers ready because my aunt Renee Battle-Brookes the ex chief of police for pg county for the last 20 years just transitioned to law and has blessed me with free counsel and on the drive home she was gutted hear how I was treated and says she's ready to take it all the why... what ever that means. We will be on a three way call tomorrow morning with the Better Business Bureau. My first official experience of discrimination and it's officially going to court! This should be an interesting experience.
Nice place but problems with pricing on multiple occasions. Prices online have not matched up when I come to pick up and staff has been reluctant to correct errors on their end, offered me a coupon which showed no limitations but there absolutely were limitations when it came time to use said coupon. I ended up receiving a discount 1/4 of what I was expecting. Disappointed and there are plenty of other dispensaries without this problem that I’ll be frequenting. This place now gives me anxiety, which I come here to help treat, because there have been so many issues and I don’t want to confront them about their mistakes and poor customer service.
I am a recently disabled 22 y/o. I explained my situation to Raj at 7:45 on a Sunday.. how Herbology and other dispensaries were not treating me well as I crutch around, risking a fall on my (already having 2 surgeries) left knee. He was super sweet, and answered all my questions so I placed a delivery order online the next day. MC was the Miss who called me to confirm my order. Now after some great specials, my price was a little under $150- Which is the minimum for delivery. After her beautiful note of “ “this one is for the positive lady vibes” wishing you a successful surgery and speedy recovery, I was amazed by their service. But Jules helped me the most, bringing my delivery to me directly, especially quickly, and to a woman on crutches, that meant a lot. The service was lovely and I can only hope all of them the best during this pandemic. They were so respectful of a woman in need and pain. Thanks y’all.
Peake Releaf is always right on time! The parking lot is a little weird. 🤷 But, the helpful, friendly, and knowledgeable staff knows their products and get my orders right EVERY TIME! The manager even let me know I was due a discount I did not realize I had. Decent pricing and specials that make the trip more than worth it! Curbside pick-up is the most efficient and organized I've seen in Maryland! If you haven't tried them, you should! 🤩🤩🤩
I starterd as a patient in Maryland at the start of Covid. Sadly, that ended indoor visits with the right to see and smell the flower. Now you have to scour reviews and then chance it and wait until you get home to see if its wqorth your HARD EARNED money in a tanking economy.
My first visit was pure magic, I got the powerful strain of Indica my military caused PTSD requires. I was in heaven, no more coping with street sellers and all their games. So after spending almost 2 grand here, the same issue crops up (pun intended) and that is that THEY NEVER have enough stock of the PRIZED FLOWER. If you don't phone in at 10 AM sharp ( I called today two hours after opening) the best flower is exhausted by "patients' (See partying folks who got their "Medical" approvals) who go off to their Frat weekend wonderlands and a man in real NEED of PRODUCT and MEDICINE is left with their LAME leftovers they try to push.
SO TIME TO FIND ANOTHER DISPENSARY that doesn't seem to exhaust its product within two hours every freaking Friday. SO not much has changed getting a real medical license. It's no better than coping with the street dealers of yore. Same crap. Wait, wait. I suggested to their management to have an ALERT system installed to contact specific patients accordng to a Preference Profile.
GET TO KNOW YOUR PATIENTS! LEARN ABOUT THEIR MEDICAL NEEDS!!! WATCH OPUT FOR THOSE WHO DROP MAJOR $$$$$$$$$$ AT YOUR DISPENSARY!!! OFFER ALERTS or to SET ASIDE MEDICINE THAT IS THE PATIENTS PERFERENCE so they don't get "SORRY" every freaking time they call for the BEST FLOWER you have. Which by the way, you don't have much variety of flower.
You lost my MAJOR BUSINESS!!
Oh, Peake Releaf. This hurts to break up with you. You used to be my favorite because y'all were on point with your great selection, knowledgeable staff and stellar service. But now? Sadly, 3 strikes and you're out. The last 3 times I've tried to give you my business there has been an error. Twice now, I've placed an online order and received text notification it was ready, only to drive the 25 minutes there to be told, "Yeah, sorry. It's not ready but we'll get right to it," and then waited in the parking lot for an additional 60-80 minutes waiting for them to "get right to it".
Today, I tried for the last time. I placed my order over the phone and triple checked that I would be notified when it was actually ready. I was repeatedly assured I would be contacted in 45-60 minutes. I called at the 65 minute mark and was told it wasn't ready, then waited over 3 hours before becoming fed up and calling to cancel the order. Raj took my call and he was extremely polite and considerate. Obviously, it's not his fault so I can't unload my frustration on him, but Peake? Y'all got sloppy. And inefficient. And have wasted too much of my time for me to return. And that makes me sad. From now on, I'll just go to one of the other 3 dispensaries I pass on the way to Peake Releaf because they have their curbside pick up systems in working order. Good luck to you. I hope you get turned around and back to what used to make you amazing!
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