Don’t even bother. Literally the worst dispensary in Rockville. I’ve made 4 attempts to make purchases in the last 2 months and end up disappointed. Luckily Harvest and Verilyfe are around the corner.
84 customer reviews
4.4(84)
4.3
Quality
4.2
Service
4.4
Atmosphere
I starterd as a patient in Maryland at the start of Covid. Sadly, that ended indoor visits with the right to see and smell the flower. Now you have to scour reviews and then chance it and wait until you get home to see if its wqorth your HARD EARNED money in a tanking economy. My first visit was pure magic, I got the powerful strain of Indica my military caused PTSD requires. I was in heaven, no more coping with street sellers and all their games. So after spending almost 2 grand here, the same issue crops up (pun intended) and that is that THEY NEVER have enough stock of the PRIZED FLOWER. If you don't phone in at 10 AM sharp ( I called today two hours after opening) the best flower is exhausted by "patients' (See partying folks who got their "Medical" approvals) who go off to their Frat weekend wonderlands and a man in real NEED of PRODUCT and MEDICINE is left with their LAME leftovers they try to push. SO TIME TO FIND ANOTHER DISPENSARY that doesn't seem to exhaust its product within two hours every freaking Friday. SO not much has changed getting a real medical license. It's no better than coping with the street dealers of yore. Same crap. Wait, wait. I suggested to their management to have an ALERT system installed to contact specific patients accordng to a Preference Profile. GET TO KNOW YOUR PATIENTS! LEARN ABOUT THEIR MEDICAL NEEDS!!! WATCH OPUT FOR THOSE WHO DROP MAJOR $$$$$$$$$$ AT YOUR DISPENSARY!!! OFFER ALERTS or to SET ASIDE MEDICINE THAT IS THE PATIENTS PERFERENCE so they don't get "SORRY" every freaking time they call for the BEST FLOWER you have. Which by the way, you don't have much variety of flower. You lost my MAJOR BUSINESS!!
Dispensary said:
We appreciate your feedback and taking the time to come in and see us. Friday's tend to be our busiest days to visit the shop. I encourage you to check out our Flower deals Sunday thru Thursday and speak with our excellent patient adviser to get the best medicine that works for you!
I don’t pay $140 for a half oz of shake. This is ridiculous. You normally advertise “small buds” and “trim” as such. Don’t understand why you would rip me off like this.
Dispensary said:
We're thankful for feedback from our patient community, and consistently work hard to provide great products at a great value. We're listening to your concerns and always appreciate you stopping in and seeing us!
I love this dispensary. The staff is pleasant and knowledgeable.
Dispensary said:
Thanks for coming by and seeing us! We're glad that you're experiences with us have been great, and we'll work hard to make sure that's always the case!
Oh, Peake Releaf. This hurts to break up with you. You used to be my favorite because y'all were on point with your great selection, knowledgeable staff and stellar service. But now? Sadly, 3 strikes and you're out. The last 3 times I've tried to give you my business there has been an error. Twice now, I've placed an online order and received text notification it was ready, only to drive the 25 minutes there to be told, "Yeah, sorry. It's not ready but we'll get right to it," and then waited in the parking lot for an additional 60-80 minutes waiting for them to "get right to it". Today, I tried for the last time. I placed my order over the phone and triple checked that I would be notified when it was actually ready. I was repeatedly assured I would be contacted in 45-60 minutes. I called at the 65 minute mark and was told it wasn't ready, then waited over 3 hours before becoming fed up and calling to cancel the order. Raj took my call and he was extremely polite and considerate. Obviously, it's not his fault so I can't unload my frustration on him, but Peake? Y'all got sloppy. And inefficient. And have wasted too much of my time for me to return. And that makes me sad. From now on, I'll just go to one of the other 3 dispensaries I pass on the way to Peake Releaf because they have their curbside pick up systems in working order. Good luck to you. I hope you get turned around and back to what used to make you amazing!
Dispensary said:
We sincerely apologize for not providing a response, and we are committed to making this right. If you have an opportunity, please come in to speak with a manager regarding this issue so that we can review additional discounts that you would be eligible for.
Be warned! They don't honor Leafly prices and try to swap out half grams for more than full gram price. I'll never shop here again.
Dispensary said:
We appreciate your feedback and sincerely sorry that your time at Peake ReLeaf didn't reflect the great patient experience we work hard to provide.
I like Peake Releaf the best of my local dispensaries. Nice knowledge staff and friendly service.
Dispensary said:
Thank you for allowing us the opportunity to serve your medical cannabis needs! We're so glad that our patient advisers' passion for medical cannabis shines through.
I have been to a few places this by far beats all of them the people are great with customer service
Dispensary said:
Thank you so much for the kind words and we can not wait to see you on your next visit!
Patients attitude reflects from the energy you give out. I love the staff. Hard at times when people want to profit instead of educate on this movement. Busy, quick and accurate.
Dispensary said:
We are certainly sorry your experience with us wasn't the best, and we hope you'll allow us to make it right on your next visit by speaking with a manager.
Very knowledgeable staff Excellent product and selection
Dispensary said:
We're happy to hear that your experience here was a great one! We have an incredible staff that we're very proud of and we're glad to know they helped you find what you need! We look forward to your next visit!