Planet 13 - Las Vegas

Everyday is great at planet13 Koo Staff Roll the Dice for FREE prices 🏁💯

I lost all respect for these guys when they stopped paying rideshare for dropoffs, but continued to pay foreign taxi drivers that hardly speak English. Talk about shutting on the community you cater to. Most rideshare drivers will attempt to take you somewhere else because they hated these guys.

Save your money. They employee Nazi-like security guards that will threaten you with physical violence just for walking. Stick with Cura Leaf, Cookies, or Silver Sage. I purchase a lot of dabs, and those will be my main three exclusive dispensaries.

They make you verify your address if you’re out of state. Just say you don’t accept out of state customers. Waste of time, that policy sucks

I was so impressed by my first bud tender, Andy and my next one, Ty. They were very kind and knowledgeable and walked us thru the list of items we were interested in. When we got home, I thought there were a couple of items missing from my sealed bag. I called the number and was so pleasantly surprised when Lera called me back within 30 minutes! I gave her my receipt number and told her that I was certain it was just an oversight and that no foul play had happened. (We had a confusing order!) Anyhow, I checked my receipt against my product and I was not charged for the items not in the bag! It was my bad. I called them back to tell them and, again, they called me right back. I apologized for the confusion and they were very gracious. Our experience at Planet 13 was positive from them moment we walked in until after the transaction...and the products were amazing. I love this place.

I’ve came in here 2 separate times throughout vacation the bud tenders have been nothing but ignorant and when I did finally get the order in when I first came in the guy went to the back for 45 minutes and never came back. I just left. I asked the bud tender what he had for the menu for the wax and he asked me if I didn’t see the display.. Isn’t the bud tenders job supposed to help be pick the stuff out? I did not order that much. I would never recommend this place to anyone that is coming in here for a first time. It’s a cool scene but besides that nothing else is nice.

Local here, terrible weed, dry like dust. Terrible dispensary and super expensive. Go to MINT dispensary close to the strip much better weed. Dont be ripped off by planet 13

Not a place at all for tourists. Advertised prices on line that aren’t available for tourists. Don’t go for the atmosphere it’s not worth it.

worst dispansary i vegas!

ABSOLUTELY trash

Terrible experience. Scammy daily deal checkout process for preorder… Preordered a curbside order, and when i showed up curbside had closed 4 minutes prior. took them 20 minutes to “reassemble” my order causing my uber to cancel. Reina “water hash” rosin looks and smells like flower rosin, and is contaminated with flower material, just like flower rosin would be. It’s being sold as very expensive water hash rosin. Reached out to their customer service team to try to get a resolution, and they tried to gaslight me acting like there was no problem when I’ve literally never had contaminated hash rosin from any recreational dispensary in any state except for this time. They literally will not help you or care if there’s an issue with anything you buy from them. Avoid like the plague.

Avoid planet 13 at all costs. If a taxi or rideshare driver recommends it, it’s because they get a kick back of $ per drop off to the location not because of quality or price. Overpriced and not worth going. Better deals at NuLeaf, Thrive, Zenleaf, Curaleaf, Reef, Cookies & Releaf all near the strip as well. If you drive for rideshare make sure you don’t leave the property before they pay you or account for you because even though you’ve dropped someone off and had other rides to tend to, they won’t pay you later on. AVOID.

Screw this place I been coming here since I had a medical card before recreational use. And I have spent a ton of money there. But tonight they wouldn’t give me the same deal I’ve gotten for months in by now. I was getting a cartridge and a 1/8 of weed the cart was $19 and my total was $125!! And I’m a local who has spent $1000’s of dollars there they have just become to expensive locals should just go someplace else anywhere would be cheaper

Beware buying from this planet 13. Twice I have placed delivery orders and found that the driver was opening up the containers and talking flower out when attempting to deliver. Planet 13 will not investigate or do anything to help you. Make sure to check every container if placing a delivery order. Not sure how it’s fair we have to pay full price for an item that’s been opened and tampered with. Also have seen them post flower to be a higher concentration thc than it actually is and planet 13 will not do anything about it. Apparently the customers gets what the store want to sell you not what you want to buy.. definitely stay away!!!!!

I got 4 gorilla glue #4 pre-rolls, AWFUL! I can't understand why you would have to wrap/roll a quality product in a flavored wrapper! Not something I want but seeing as you had no other GG#4 flower, I took it, @ $17 per joint! Outrageous price!!!! Took then home and unwrapped the stale and crumbling "wrap" to revel weed dust! The dust of weed that was ground to dust!!!! Tasted like crap, espically with the nasty flavoring added to the paper!!!! $70 thrown away!!!!

This place is a complete joke! The staff is so incompetent they don't even know the products they are selling! They scam people into the store with a sale on the website and then don't honor the price saying you did not read the disclaimer. I am just trying to get high. I will go to one of the other 60 dispensaries in Vegas and find better for less$$$

Customers skip this wait!!! This place serves bad business!!! This business needs immediate review!!! Starting by Ann, the manager (with a black eye 🙈) Service was denied but, they didn’t 86 me huh? All because after waiting 10 mins I started talking pics of non working, people watching bud tenders 🙄… Yeah, literally 7 staff members all socializing and I was number 23. Being a Las Vegas local and a consistent customer of planet 13 since opening. I have a huge complaint for the consistent lack of service and customer service for many months before this review. Brenda checked me in; Charlie 2 the security who stated they wouldn’t serve me because I was writing my experience was extra aggressive when I tried to explain a viable customer complaint. It’s without question that planet 13 needs quality control/management review because like the security told me there’s many dispensaries! My questions: why work where you don’t serve? Why did I not get served let’s go over the entire event they have recording cámaras!!! Skip this place for fast service

I'm a widow on disability for stage 4 cancer and this company stole over 1000 from me on a remote customer service position. Please don't do business with such a corrupt business!

The prices were outrageous. If you don’t mind paying triple for the experience, then only get a small amount. Other dispensaries are MUCH CHEAPER.

Brought my friends from Australia, so that they can pick and choose whatever they like and have a good time, halfway through our purchase three security guards came from behind us and asked us to leave. we ask why, they said you can't use the local discount for other people! We are friends, I said. They just ask us to walk out like we did something wrong. Security guard act like they own the world. Good thing The Reef next door take a good care of us with good discounts and we enjoyed our week. I say do better but not worth it. Anyone visiting do not come here at all, from your local friend.

This is the coolest place by far Entire staff friendly and knowledgeable Thank you, for the experience especially Mike S you are the best !!!!!!!!!!!

.Planet 13 no longer allows non Nevada residents to take advantage of there daily deals on weekends, Only thru the week.. Eveyone knows tourists shop on weekends and locals don't. So tourists must pay full price on weekends now even if your a loyal repeat customer. Now how do you call that for customer appreciation. That's taken advantage of customers. Do you all agree???

Okay y'all - obv not from the area so I was COMPLETELY star struck walking in here. The setup as a whole, from check-in to shopping to checkout, was EXTRA but at the same time such an experience that all previous dispensaries I have shopped at in the Northwest fell by the wayside. You guys are ON. POINT.

Love the whole Atmosphere in there,Shout Out to the Bud tender Daniel B he was A good Help,Was looking for Some Sour Diesel didn’t have no more but he recommended Super Lemon Haze sheesh