Always great service and products the staff is very helpful
Ratings and reviews of Planted Provisioning - Medical
(39 reviews)
4.9
Quality
4.9
Service
4.8
Atmosphere
Reviews 1-24 of 39
Planted is my go-to dispensary. The customer service is excellent and their options are great!👍
Dispensary response:
Thanks for sharing this review! We're grateful to hear that we can serve our customers to their taste!
February 13, 2024
Great experience and nice workers
Dispensary response:
We're glad you had a great experience, and thank you for the review!
September 9, 2023
Was a nice place had a lot of choices for pre-rolls. It was my first time there so they gave me a free pre-roll and my budtender Kate was super nice, helpful and fun to talk with! 😁
Dispensary response:
Hopefully you enjoyed the first time pre-roll! Kate is awesome, and I am glad she gave you the proper help!
February 21, 2023
I have always felt welcomed and valued by the genuine concern that my budtenders have for my health. They are upbeat, kind, and considerate. My cousin came with me for her first time and she was treated wonderfully. Thank you. Especially to Jillian!
Dispensary response:
The best thing to hear is that our customers are feeling welcomed and valued. Your health is of upmost important to us over anything else. I am ecstatic that you have had good experiences here, especially with Jillian. We appreciate you bringing your cousin in to check it out, and we really hope to see you two again! #plantedfam
January 17, 2023
Kate was a great help! Lots of choices
Dispensary response:
We are so happy Kate could help you out!! See you next time!
February 13, 2023
I love Planted! As an A2 transplant, THANK YOU!! This is the quality, variety and price point I’ve been missing since I moved!! And delivery too? Yes please! Tried delivery today for first time and was pleasantly surprised Brent had my goodies at my door less than an hour later! He was communicative about his delivery time, friendly and professional! 5 stars!
Dispensary response:
Thank you for taking the time to review your Planted experience. We have focused on efficient delivery with no delivery charges. We service a large geographical location and are willing to drive long distances to get customers their products. We hope to delivery to you very soon. #stayplanted order delivery.
March 4, 2022
I've utilized the delivery service at Planted, many times. Always consistent. My driver, Brent H, kept me updated with his location & was right on time. They also accept debit for deliveries now.
Dispensary response:
It is extremely nice to hear that you have had consistent experiences utilizing our delivery service. Brent does a great job, and we hope you continue to order with us. Your business is very appreciated!
January 16, 2023
I've been here a few times, and have been really impressed all around. The staff is always friendly and helpful. I've had excellent experiences in-store, and with curb-side pickup. Lately, I've also seen that they offer delivery as well. Also an excellent experience. My driver, Lew, was quick, and super cool, as I've come to expect from these guys. I'll be back for sure. Repeatedly!
Dispensary response:
Thank you Langecrew for these comments. Lew has been heading up the drivers and has done an amazing job getting delivery going. We now have 4 drivers on staff so we can get your orders to you very quickly. We hope to see a order from you very soon. #getplanted
December 24, 2021
Dear Planted Personnel, I had a great experience at Planted Provisioning off Main St in Whitmore! I was greeted and checked in by Dylan and my bud-tender Wes was very knowledgeable and helpful. Wes helped me find products that could address my sleep issues nad pain. The vibe in the store was chill and welcoming. I also wanted to note, the moss design in the was fun and uplifting. I will definitely visit again and again!
Dispensary response:
Thank you so much for this awesome review...Our staff is by far the best attribute Planted has. We take pride in their knowledge and ability to help customers. We hope to see you very soon. #stayplanted
November 20, 2021
I ordered an 8er and some gummies for delivery. delivery time was supposed to be between 3-4 and they show up at 6. i pay, tip the driver well and they leave before i realize they shorted me the 8er too. When i alert them they shorted me $50 worth of weed instead of trying to make it right they say they believe me but they are sure they put it in the bag. honestly disgusted with my experience
Dispensary response:
Hello KneeHigh, i am the owner of Planted and would like to talk to you about your bad experience. Can you please email me your contact information to info@plantedprovisioning.com. You can also call the store and ask for Matt - 734-550-9500. I hope we can chat soon and i can try and make this somewhat right for you. Thanks
January 3, 2022
I love the planted provision in whitmore lake the staff is so friendly in and out fast the prices are good what more could you ask for ...Denny cruiser
Dispensary response:
Well, we love you as a customer. Thanks for your continued loyalty to Planted. We hope to see you cruising through very soon. #getplanted
March 4, 2022
Brent Hall delivered to me this time. He was prompt and super nice! Planted is a great asset to Whitmore Lake and surrounding areas. Thanks again! Sara Nabors
Dispensary response:
Thank you for your kind words Sara! We are really honored that you view us as an asset! We are happy to hear you had a good experience with Brent, and we can't wait to see you again!
January 16, 2023
My go to place! They always have what I’m looking for and provide fast and friendly service. Best place dispensary in Michigan!
Dispensary response:
What an amazing review. Thank you so much for these kind words. Customers like yourself make it easy for us to do what we do. We thank you very much and hope to see you soon. #getplanted
March 22, 2022
Purple punch was awesome!!! Thanks for the suggestion kaylee!
Dispensary response:
What a good choice! Glad Kaylee could help you find an enjoyable product!
January 17, 2023
I’ve been ordering delivery from this dispensary since they opened. Not once have I had any difficulties, bad products, or rude service. I always receive my orders in a fashionable time as well. I’ll definitely be sticking with this dispensary.
Dispensary response:
Thank you so much for the 5 star reviews. We have focused on efficiency with delivery over the last 2 months. We have bumped our driver count from 1 to 5 over that time as well. We are happy you enjoy the service. We look forward to delivering to you again. #stayplanted order delivery
January 19, 2022
Cool dispensary. One of the best in whitmore lake. Great staff and great prices. Would recommend
Dispensary response:
Thank you for your kind words and recommendation!
January 17, 2023
Staff is friendly and very knowledgeable. I utilize the delivery services and my order was correct an on time! Love this dispensary!
Dispensary response:
We love our customers! It is amazing to hear that you utilized our delivery service, and was satisfied. We appreciate your support, and can't wait to see in the future!
January 17, 2023
The service here is amazing. they are always on top of getting your order to you early. They were very kind the first time I went. I loved that they had first time order deals to make the experience even better.
Dispensary response:
Thank you for this amazing review. We are very fortunate to have loyal customers such as you. We hope to see you very soon. #getplanted
February 23, 2022
There was nothing I disliked about my experience at planted. Budtender was knowledgeable, lots of selection, staff was so nice! Place is very clean. So happy to have a dispensary closer to me!
Dispensary response:
Thank you so much for this review. There is no better compliment we can receive then you taking time out of your day to leave us this nice message. We hope to see you very soon. #Getplanted
December 9, 2021
Awesome
Dispensary response:
You are awesome!
January 17, 2023
New to the area and this dispensary hits every mark! Options, knowledgeable staff, fair pricing!
Dispensary response:
Thank you for the 5 stars. we pride ourselves on knowledge, competitive pricing and a large selection. We hope to dee you very soon. #stayplanted
February 23, 2022
Courtney is amazing! We love the selection and the staff go out of their way to be friendly and help out. Great place, great products!!!!
Dispensary response:
Courtney is amazing. She is one of our most followed budtenders. We are happy you had a great experience and we hope to see you very soon. #getplanted
February 23, 2022
Very convenient and easy. I love that they don’t charge for delivery over $50! The gummies I got are delicious and the cart is really good too. I will be a returning customer. Thank you guys!
Dispensary response:
Thank you so much for the wonderful review. We have started to hire more delivery drivers so our times for expected product should be dropping quickly. Hope to see you soon....#getplanted
November 20, 2021