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DISPENSARY
RECREATIONAL

Power Plant- Salem

Salem, OR
4.4(25 reviews)
2050.7 miles away
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26 Reviews of Power Plant- Salem

4.4(26)
4.3
Quality
4.5
Service
4.5
Atmosphere
write a review
October 21, 2024
h........9
I have just had the most troubling experience after giving the Power Plant dispensary my phone number. Since then my phone has been inundated with spam and spam calls. I called the dispensary and asked to speak with management and was rudely asked why. I explained i had a concern and continued to get treated terribly. I was not able to get past the employee who took my phone number yesterday to speak with anyone else. The employee was insulting, rude and about the worst customer service I've ever experienced. Do not give this place your phone number!
May 4, 2023
g........a
Verified Shopper
Ordered 4 pre rolls. 1 was a merkie Gardens MAC @ 30%. What I got was midnightrich_farm @ 24.32. Not what I ordered
February 23, 2023
s........g
We love coming to powerplant for our weed needs! They have everything you could want even clones when the season is here! 10/10 recommend everyone come here for there shtuff!
February 25, 2023
M........3
Verified Shopper
Great product, prices, and staff. Love it!
May 8, 2023
k........9
Great place. The guy was friendly and helpful.
June 12, 2022
r........3
THE BEST DISPENSARY IN TOWN!!! easily the best. staff are awesome and they provide such a great atmosphere. this is the only place I go to anymore and I bring all my friends here. highly recommend power plant!! Randy there has never sent me home disappointed! the products and variety are great! thanks powerplant team!
3 people found this helpful
Dispensary response:
Your review means A LOT! Thank you thank you! Happy customers = Happy staff here at Powerplant Salem! :) -Sam
January 17, 2023
February 5, 2022
c........r
Verified Shopper
It was very nice. There's a gal there named Sam who's prodigiously knowledgeable from an intellectual side of Cannabis. I highly recommend this dispensary and not just due to the woman who helped me. The interior paint is cool, they have a large stock of products. The flower is in glass, not pre weighed. The the other staff I encountered were friendly, prompt and actually seemed happy to wanted to help. Pricing was reasonable and there was little wait. It was great and I'll head back again.
2 people found this helpful
Dispensary response:
Thank you so much for leaving a review! It makes me happy to know we are doing a good job satisfying our customers! We hope to see you again really soon!-Sam
January 18, 2023
November 12, 2022
N........o
Steven is such a cool guy! Super knowledgeable and has been in the industry for a very long time! I always look forward to coming in and chatting with him! Give him lots of tips! 🥰
Dispensary response:
Thank you so much for the kind words! We appreciate having Steven apart of our team! He indeed is a very cool cat :) -Sam
January 17, 2023
April 11, 2022
G........i
Went in and bought two grams of dabs both concrete jungle. When it came time to try them, they smelled good and like your normal dabs, but once smoked through my rig it tasted and smelled like straight sulfur. I’ve been dabbing long enough to know this is a bad batch. I first called, no answer. So I went back in and explained. The worked made it out like I didn’t know what I was talking about and it’s just the strain. I’ve had this strain! Concrete jungle - sour diesel. He said there’s nothing he could do but give me his “employee” discount of %20 and have me buy more. I explained the dabs were ruined and not what I paid for, but he insisted nothing he could do. I even had him throw it away and he was okay with letting me walk out. I’ve been coming here for months, I’m a member and have an account and have never come in like this. Every other dispensaries have always been super apologetic and swapped it out for a new gram. I will not be returning.
Dispensary response:
I am terrible sorry to hear that this happened, My names Sam and am the manager here at Powerplant and would love the chance to make it up to you. This was not brought to my attention and while we do not accept returns on anything but cartridges, I would be happy to spend my own money on a gram of oil that does meet your expectations. We do not get bad batches often but when we do and our customers let us know, we pull the product so no one else has to experience the same as you did. I am as upset as you that we made you feel the way you did. If you decide to give us another chance, show this review and I'll happily personally reimburse you either the money you paid for the gram or I'll buy you a different gram that you will enjoy, because personally we want all customers happy and too want to return. -Sam
January 18, 2023
March 24, 2022
q........f
The first couple times I went into power plant, I was greeted kindly and recommended the best product. The store is very nice and open, I would highly recommend this place for all your cannabis needs!
2 people found this helpful
Dispensary response:
We appreciate the time to provide us a review! Thank you so much -Sam
January 18, 2023
December 19, 2021
C........t
Verified Shopper
Very nice shop, always the best selection for bud and nice deals on concentrate. It's very chill inside and it's very roomy so it's nice not being crowded or anything.
2 people found this helpful
Dispensary response:
Thank you so much! We appreciate your review!-Sam
January 18, 2023
August 10, 2022
S........1
Nice place! Randy was so knowledgeable and super helpful! 👌
Dispensary response:
Hey thanks so much for your review! We are glad to hear Randy was able to meet your needs! Hopefully we see you again soon! -Sam
January 17, 2023
January 13, 2022
S........a
Sam did an amazing job helping guide me through the edible selection! Super helpful and extremely friendly. Jessica was also extremely helpful and welcoming. Great atmosphere and awesome service!
3 people found this helpful
Dispensary response:
We thank you for the review and hope you'll return! -Sam
January 18, 2023
September 2, 2022
b........9
it's been a very long time since I've seen seeds in my bud's, but to my surprise they were full of seeds. Not telling me about the seeds that you had to know about borders on dishonesty. You can take me off your list as a returning customer. Honesty is hard to come by and can't be found here.
Dispensary response:
Hi there. I'm so sorry to hear you had this experience, here at Powerplant we try to strive for the best customer service and carrying great products for our consumers. We would love to be able to make it up to you if you let us. -Sam
January 17, 2023
March 20, 2022
i........b
Jessica was very knowledgeable and nice. This was my first times coming to this store and I will definitely be back!!
2 people found this helpful
Dispensary response:
Thank you for taking the time to review us! -Sam
January 18, 2023
January 16, 2022
S........R
I love that this shop is comforting when walking in! Yet light and bright! To be honest it’s probably my new go to shop! So excited for my next visit there!
2 people found this helpful
Dispensary response:
We understand there are a lot of shops to choose from, We appreciate your business and hope you'll be back.-Sam
January 18, 2023
October 7, 2021
r........7
On first visit I was impressed with the time spent with me. Offering both smell and magnification of flower product. The flower, Dutch Treat, was the best trimmed buds I have seen in Salem.
1 person found this helpful
Dispensary response:
We are happy to hear you had a good experience! We strive to have the best/vast selection in Salem :) -Sam
January 18, 2023
September 24, 2021
t........5
I love the help from the employees at this location, the manager Rudy is the best when it comes to customer service. Hands down one of if not the best dispensary in town.
2 people found this helpful
August 1, 2021
x........x
This store is hands down one of, if not the absolute best to go to. their customer service is so friendly and positive the soon to be manager of this place Rudy is so eager to help out and answer any questions that their customers have. They truly take absolutely everything in to consideration when it comes to customers and there happiness. they also have amazing deals on their already amazing prices. I highly suggest this shop to everyone.
1 person found this helpful
Dispensary response:
Thank you for giving us a chance! We appreciate the review!-Sam
January 18, 2023
September 6, 2021
L........6
I like the spirit of the tenders I came in before this place opened and I'll continue coming here really feel my money is going to something good
1 person found this helpful
Dispensary response:
We are so happy to hear this! We hope you come back soon!-Sam
January 18, 2023
August 1, 2021
F........e
Excellent place. Great deals, great selection, friendly staff. Rudy and Cassie will take care of you! Strongly recommend this place if you have a hard time figuring out what you want.
1 person found this helpful
Dispensary response:
Thank you so much for this lovely review and hope to see you again real soon!-Sam
January 18, 2023
August 17, 2021
B........n
there wasn't anything I didn't enjoy during my experience def one if my fave
1 person found this helpful
Dispensary response:
Thank you so much! It means more than you know!-Sam
January 18, 2023
August 25, 2021
g........7
Shannan was very knowledgeable and kind
1 person found this helpful
Dispensary response:
Hey thanks so much for your review!-Sam
January 18, 2023
August 6, 2021
j........0
I love everything in the dispensary
1 person found this helpful
Dispensary response:
We realize there’s a lot of dispensaries to go to thank you so much for giving us a chance Thanks so much for your time we hope you have a fantastic day-Sam
January 18, 2023
12
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