My rewards account was lost, haven't been there since they where on nirvanacannabis.com, but a bummer nonetheless. The real issue was not getting the 20% discount for my online order. Lost a good $25. I'll admit, I should have payed attention to the total.. Otherwise, the place was, and has been really nice. The budtender was upbeat, helpful, and able to get another associate in on my decision making for popular choices since she is new. I'll update my review based on how my next visit goes. Thus far, good, but bad.
Dispensary response:
Dear cannabis friend, after taking over operations of this store in January this year, we continue to improve our atmosphere, experience and vibe. This store has amazing potential and we promise to continue to deliver on improvements. We inherited technology challenges but in general have not lost data, like points. So, please visit us again soon and ask for the manager, MamaT, so we can make sure your account is reconciled and your experience corrected. We look forward to the opportunity, The Chill Cru
April 22, 2021