DISPENSARY
MEDICAL & RECREATIONAL
Puff n Chill - Lynnwood
64 Reviews of Puff n Chill - Lynnwood
4.0
Quality
4.0
Service
4.2
Atmosphere
April 7, 2021
My rewards account was lost, haven't been there since they where on nirvanacannabis.com, but a bummer nonetheless.
The real issue was not getting the 20% discount for my online order. Lost a good $25.
I'll admit, I should have payed attention to the total..
Otherwise, the place was, and has been really nice. The budtender was upbeat, helpful, and able to get another associate in on my decision making for popular choices since she is new.
I'll update my review based on how my next visit goes. Thus far, good, but bad.
Dispensary response:
Dear cannabis friend, after taking over operations of this store in January this year, we continue to improve our atmosphere, experience and vibe. This store has amazing potential and we promise to continue to deliver on improvements. We inherited technology challenges but in general have not lost data, like points. So, please visit us again soon and ask for the manager, MamaT, so we can make sure your account is reconciled and your experience corrected. We look forward to the opportunity, The Chill Cru
April 22, 2021
March 23, 2021
Great little shop to check out when driving north on 99! Lots of top shelf products along with a knowledgable staff. Ask for Amber she is great!
Dispensary response:
Thank you so much for taking the time to let us know you enjoyed your experience and we love Amber as well, she is a fantastic teammate. We are truly honored to be able to serve this community and can't wait to see you back in here again. Peace Love and Cannabliss from The Chill Cru.
March 24, 2021
October 25, 2020
They advertise deals that they don't honor. Have been told that a single product is exempt from the 20% Sunday funday discount which is confusing. I selected a different product and was rung up with a 15% discount.
Dispensary response:
Dear valued customer, we are deeply sorry for the negative experience you had at our store, we are now under new management and would be honored to have another opportunity to provide the type of service you deserved the first time. Come check out our new vibe and let us make The Chill your new favorite spot for pot!! We are proud to offer Curbside Assistance as well as a Walk-Up Window option and the best People - Product - Prices on the Mile. Tell us how we can earn your business back!!
March 17, 2021
June 26, 2020
They do not have any good product straight boof. I would only shop here if I was on a tight budget and only smoked mids. employees are racists, it took them forever to serve me a poc. They seem extremely unprofessional ashort girl with green hair was obviously flirting with customers and other employees behind the counter it was really awkward to see and made the atmosphere so uncomfortable.
I would 1/10 recommend this shop, if you want to feel awkward be made fun of because of your race and only smoke mids this is the shop for you.
Just go to white rabbit or lush man‘s they are just across the street.
Dispensary response:
Dear valued customer, we are deeply sorry for the negative experience you had at our store, we are now under new management and would be honored to have another opportunity to provide the type of service you deserved the first time. Come check out our new vibe and let us make The Chill your new favorite spot for pot!! We are proud to offer Curbside Assistance as well as a Walk-Up Window option and the best People - Product - Prices on the Mile. Tell us how we can earn your business back!!
March 17, 2021
June 28, 2020
everything. the employees told me to take my mask off during a pandemic but another guy walks in and they dont say shit to him. these people are also homophobic. one of the budtenders called me gay under his breathe. I hope this place fuckin tanks and goes out of business
Dispensary response:
Dear valued customer, we are deeply sorry for the negative experience you had at our store, we are now under new management and would be honored to have another opportunity to provide the type of service you deserved the first time. Come check out our new vibe and let us make The Chill your new favorite spot for pot!! We are proud to offer Curbside Assistance as well as a Walk-Up Window option and the best People - Product - Prices on the Mile. Tell us how we can earn your business back!!
March 17, 2021
July 20, 2020
It turns out changing your business name multiple times does nothing to increase your business quality. Low and behold, the pathetic result of a failed business that can’t hold onto any good worthwhile employees. Looks like they turn and burn people every other week and they wonder why their business is so bad. Prices are high for worthwhile product and everything else is extremely leafy or brown. Really makes you wonder if the managers or owners even smoke weed?
May 10, 2020
this is my go to store, but they are awful at resupply. I constantly find a weed I like, then they don't have it for a month, or sometimes, ever. Most of their direct competition (across 99) are far more consistent with product from week to week.
I used to go nowhere else. I now use about 5 different stores instead.
October 14, 2020
More legal problems so they had to change their name...again. Everyone knows that Puff n Chill was associated with the Nirvana Cannabis Company chain. You can't clear that muddy water. Just close already.
June 28, 2020
Budtender are extremely rude and will talk shut about other customers in front of people while they shop. The vibe is very snobby and stuck up.
Dispensary response:
Dear valued customer, we are deeply sorry for the negative experience you had at our store, we are now under new management and would be honored to have another opportunity to provide the type of service you deserved the first time. Come check out our new vibe and let us make The Chill your new favorite spot for pot!! We are proud to offer Curbside Assistance as well as a Walk-Up Window option and the best People - Product - Prices on the Mile. Tell us how we can earn your business back!!
March 17, 2021
March 20, 2020
They don’t honor advertised sales. I Drove 20 miles for the freddy fuego sale nivanana advertised only to be told they canceled it without notice and won’t honor advertised discounts. DON’T GO TO THIS SCAM, we have lots of good dispensaries in WA and this is not one of them. SHAME ON NIRVANA they treat customers like shit
November 21, 2019
Different name, same messed up online ordering. Made a special trip because site and receipt on the bag, said 190 and when I got there the real price was 240 after having to use my points. Had to cut my order and still lose my points. I was going to start coming back to your store cause hopefully the name change meant new owners and better store all around. They don't honor their prices quoted. No one in there gave a sh*t either.
Dispensary response:
Dear Josh, We value every one of our customers and want each one to have a good experience in our store. Your frustration with this interaction is understandable and we would like to rectify the situation giving you points for the points you used and for the inconvenience this situation caused you. We called you and left a message to explain the situation, We use a third party to manage our menu pricing and sometimes their programming does not catch pricing updates to our menu. We are truly sorry that you felt like no one cared about the situation. The staff was genuinely confused about the online pricing discrepancy and that confusion may have been perceived as not caring. You are a valued customer and we hope this can help correct the issue you experienced.
November 25, 2019
Super nice!
December 25, 2018
the pricing is some of the highest in the area
March 3, 2018
At first the place was awesome. Budtenders where cool and knowledgeable. Always friendly. Quick to find what you need and put a smile on your face. However lately in the evenings, this lady budtender has been lying about having product that I always come here to buy. I had waited over five minutes for her to tell me they dont have it while I show her the inventory online then she says oh yeah it shows we have it. Trying to be funny. Then goes in the back and grabs it. No other budtender does that and I’ve always been able to get my online orders. I come here daily but will probably move on because of this lady. I feel uncomfortable now.
Dispensary response:
HI there i am very sorry your experiences was that way we can only do our best with remembering every item in stock but as of for now i hope you can return and receive a different experience with us. We get new product in with great prices and have specials daily hope to have you return!
April 9, 2018
October 14, 2018
I stopped in here to pick up some cartridges before a concert. They had exactly what I was looking for, and that was great. The really genius part is that in this <5min transaction the guy got me what I came in for, hooked me up with some goodies I hadn't known existed anymore, and suggested a new band for me to check out that I am totally chillin on! All around good interaction. I'll hit them up again if I'm up that way.
September 29, 2018
They are a wonderful place. The staff is super friendly. I love the positive, but chill vibes they have. The look of the lynnwood location is beautiful. And you cannot forget the awesome discounts they offer. I'd recommend all to shop here. They are amazing!
June 7, 2018
staff was really friendly and helpful. nice, comfy, cozy vibe. feels like a shop out of Harry Potter, and I love it
Dispensary response:
Hey there ElfDa! Thanks for the great review. We hope to see you again soon! -Puff N Chill Team
July 16, 2018
January 11, 2018
I have come in multiple times and have not been disappointed. Gotten a bong, bowl, and sherlock pipe. They have decent prices for there glass and weed. The service is wonderful too :)
Dispensary response:
Hey Shayford i really appreciate the comment ! We try to stick to good quality flower for the right price ! Brining in new product and same top selling product weekly!
April 9, 2018
June 24, 2017
I wish they would put on here that they don't except vertical ID. So far this is the only dispensary that doesn't.
Dispensary response:
We are terribly sorry for the inconvenience of your trip to our store. If you would like to return with your state issued, horizontal I.D. in the near future, we would love to give you a discount for all the trouble!
June 26, 2017
May 26, 2017
Great service. Budtender was Alex. I looked at the menu before coming in, so I knew what I wanted. The difference the service made was that he knew where everything was and he gave me Multiple options of the strains I came for. Bruce Banner #3 is loud, highly recommended.
Dispensary response:
Thank you so much for the review!! We appreciate it immensely and look forward to continue serving our customers with good attitudes and knowledge! Hope to see you again soon!
June 6, 2017
August 6, 2016
I had been going here for about 6 months or so. In that time I have spent over $1,000 here. I loved this place because the people were always nice and over time I got known as a regular there.
The last time I was in there there they asked to see my ID even though they know I am in there all the time. I'm used to this because they have to do it for the cameras or whatnot. To my surprise, when I took out my enhanced Washington ID which just so happens to be a vertical ID (like all enhanced IDs are), they told me they couldn't sell me anything because they no longer accept IDs that are vertical. They said it was a change of management and thought it was funny by telling me to go to the DMV and get a new license real quick.
As I stated before, I have been here many times and they have scanned my ID and everything in the past with no issue. However, because of this change in policy I will no longer be going to this location and I will advise as many people as possible to stay away as well.
Dispensary response:
@bigMIKEtheBOSS We're sorry to hear your last visit wasn't up to par.
Since then we have made many new changes. Selling to vertical ID's is a store policy we can not change; it does help protect our store and we chose to do so with the intentions of protecting any employee's accidentally selling to minor's. Though with that store policy, we do have a new rewards system I think you'd find very handy! Please feel free to give us another try as we'd love to change your opinion on our newly improved store. All we'd need is any other form of government issued identification such as a WA State horizontal ID, passport, or any other state ID both vertical or horizontal. We hope to see you again! :)
January 27, 2017
June 3, 2017
Fantastic location! Amazing deals on high quality products! Amazing staff who are super friendly and knowledgeable about the products they sell. Super friendly people who go out of their way to provide the best to their customers. I am a medical patient and they saw that my card was looking a little beat up and offered to make me a new one while I wait! They also offer a great selections of pesticide free products! Great Products, great staff, great experience!
Dispensary response:
Thank you medicalmaui! We love being able to serve our customers and meet all their different needs. We're so glad you enjoyed your visit and hope to see you again!
June 6, 2017
July 17, 2017
I love this shop! the budtenders always make sure I leave happy. the weed is straight fire! the mid looks like some shops top shelf! finally I can stick with one dispensary.
Dispensary response:
Thank you kindly for the awesome review! Please let us know if there are any stains or brands you would like to see on our shelves so we can make sure to keep you coming back, many thanks again.
July 28, 2017
November 14, 2017
Honestly this is not only my go to weed shop, but also my roommates, my coworkers and my friends go to shop. Once you experience this place, you wanna stay loyal. Man even the hoes are loyal to this place and we all know that these hoes ain’t loyal elsewhere in their lives.
Dispensary response:
Thanks Saursang for the funny Chris Brown comment I appreciate the business you bring! keep coming by and remember everyday we have great sales to offer!
April 9, 2018