I will never visit this establishment again. They have a sign on the door stating masks are required during the pandemic, however, when you enter, they make you take the mask OFF to show your face. This is contradictory to current guidelines set forth by the state and jeopardizes the health of everyone entering the building. Furthermore, they are very rude, racist, and discriminatory. They have fired two of their best budtenders in the last month, BOTH are DISABLED, and one is a US VETERAN. I am absolutely disgusted by this company, it's management, and the ownership. Their actions are immoral and illegal. DO NOT SHOP HERE. FORCE THEM TO CLOSE.
61 customer reviews
It turns out changing your business name multiple times does nothing to increase your business quality. Low and behold, the pathetic result of a failed business that can’t hold onto any good worthwhile employees. Looks like they turn and burn people every other week and they wonder why their business is so bad. Prices are high for worthwhile product and everything else is extremely leafy or brown. Really makes you wonder if the managers or owners even smoke weed?
everything. the employees told me to take my mask off during a pandemic but another guy walks in and they dont say shit to him. these people are also homophobic. one of the budtenders called me gay under his breathe. I hope this place fuckin tanks and goes out of business
They do not have any good product straight boof. I would only shop here if I was on a tight budget and only smoked mids. employees are racists, it took them forever to serve me a poc. They seem extremely unprofessional ashort girl with green hair was obviously flirting with customers and other employees behind the counter it was really awkward to see and made the atmosphere so uncomfortable. I would 1/10 recommend this shop, if you want to feel awkward be made fun of because of your race and only smoke mids this is the shop for you. Just go to white rabbit or lush man‘s they are just across the street.
this is my go to store, but they are awful at resupply. I constantly find a weed I like, then they don't have it for a month, or sometimes, ever. Most of their direct competition (across 99) are far more consistent with product from week to week. I used to go nowhere else. I now use about 5 different stores instead.
They don’t honor advertised sales. I Drove 20 miles for the freddy fuego sale nivanana advertised only to be told they canceled it without notice and won’t honor advertised discounts. DON’T GO TO THIS SCAM, we have lots of good dispensaries in WA and this is not one of them. SHAME ON NIRVANA they treat customers like shit
Different name, same messed up online ordering. Made a special trip because site and receipt on the bag, said 190 and when I got there the real price was 240 after having to use my points. Had to cut my order and still lose my points. I was going to start coming back to your store cause hopefully the name change meant new owners and better store all around. They don't honor their prices quoted. No one in there gave a sh*t either.
Dear Josh, We value every one of our customers and want each one to have a good experience in our store. Your frustration with this interaction is understandable and we would like to rectify the situation giving you points for the points you used and for the inconvenience this situation caused you. We called you and left a message to explain the situation, We use a third party to manage our menu pricing and sometimes their programming does not catch pricing updates to our menu. We are truly sorry that you felt like no one cared about the situation. The staff was genuinely confused about the online pricing discrepancy and that confusion may have been perceived as not caring. You are a valued customer and we hope this can help correct the issue you experienced.