love the customer service.
Ratings and reviews of Purple Lotus Patient Center
got ghosted, waited several hours for nothing
Came to the other location on old Oakland road but this place is just as great I think better personally
The Bad: The location isn't the greatest (lots of traffic, warehouses, and people who are down on their luck) but what can you do? Some of the average flower can get to be expensive. The Good: The parking lot is behind the building and it's clear the staff cares about your security and discretion (they're nice too). Inside the dispensary is spacious, clean, and comfortable. Their online menu is up to date and if you always pre-order before driving over, like me, you'll almost never have to wait in line. I'm grateful to get in and out in under 3-4 minutes. They have a wide variety of flower and cartridges (they always seem to have the newest "it" strain on shelves faster than other dispensaries in the area). Most of the time I order something online, it actually ends up being cheaper in store. Not to mention they already have daily deals and an incredible loyalty program (a cashback-like system). First time visitors get a discount as well (and they let me keep my FTP discount because my first visit was during a 20% off happy hour). House grown strains are pretty decent! They're cash only right now but there's an ATM on site and they used to take card (and I presume will take card again once it becomes feasible for most dispensaries).
Waited over 2 hours - no delivery, no update. Total waste of time. Won’t be using them again.
Los mejores en lo que hacen muy atentos
Love this place
Ok
Wonderful, polite and knowledgeable team who always deliver the best they have to offer. Personally I enjoy personable experiences and they indeed shine. Will be moving to North Bay soon and will sadly miss them!
Great products & service
purple lotus is my go to stop. I come here all the time and Caroline has helped me out multiple times and she is very knowledgeable on her buds.
Today Ms. Amanda G. Gave good support and customer service. From Andrew
Best dispensary in town! Matt c was really helpful in finding a cartridge that was in budget!
Great service
From the minute I got out of my car, it was nothing but good vibes. Everyone is so friendly and welcoming. Great selection, with great promos for new customers. First time there, and can't wait to go back.
Delivery driver never showed. Waited outside for 20 minutes during expected delivery time as confirmed with their phone representative, but driver marked order complete without delivery. Not a reliable medicinal provider!
PLPC has hands down the best quality flower in the bay! I live north up the peninsula a ways, so if I need a cartridge or emergency edibles, a delivery from eaze or Caliva is fine. However, there is no competition for blue Chip house flower (esp GSC!). Prices are on the higher side of average for San Jose, but the sales are twice as often and twice as good, plus the rewards (5¢/$) are much better than average. tl;dr, come for the blue chip flower, stay for the sale prices
Very nice and friendly staff! From the front door to the desk to the budtender, everyone was very friendly and helpful. The location isn't great, but "it is what it is", which is a converted warehouse on the industrial strip of Commercial St., near the tire shops, Pick-N-Pulls, and homeless camps. I buy flower and vape carts. For those items, I think PLPC has very good selection, especially their mix of top shelf and moderate strength flower varieties, which is solid. Price-wise, the top shelf strains are market rate-to-a-bit-better, esp. for volume. Plus, they have good customer loyalty programs, as well as some genuine bargains. My only complaint is that the demand often exceeds the capacity, and the lines and wait times can get long. Visit off-hours if you can. Even the pre-order line can be a considerable wait, sometimes. TL;DR: Nice people, well run place. Pretty good selection of flower and vape carts. Neighborhood kinda sucks, but it's OK. Last thought: traffic in the area can get VERY congested at peak hours!!!
so heavy hitters cal sticker just came off and my freshly opened product looks used, then again the service at these places seem odd I'd watch my staff closely you can cartridge shuffle easily cause I think that's what just happened.
Very useful promos (join promo list), unlike some other clubs. One of the few clubs to still do first time visit promos.
Best location in the Bay Area hands down nothing like it!! Love it
This place is on point!! The Jack Herer HH vape is really 88.77% not in 90’s as advertised????
every time I go they are very professional and knowledgeable.. I drive from fremont almost union city, and the drive is well worth it..
Until today I had totally abandoned every other dispensary in the Bay Area! I usually visit "The Lotus" 4 times a week because of the deals gifts and the freshness of the flowers.....EVERYTHING IS CHANGING...once upon a time Scott would greet you in line and let you smell flowers, if supported on Social Media and bought gear you were rewarded for your support, you could view and smell everything inside these air tight jars which I thought to be the absolute best way to keep bud. Now EVERYTHING is pre packed in these wack zip locks that won't keep an artificial flower fresh! Sadly my favorite spot has now stepped off the 1st place block and is content with standing side by side with everyone else! It's now becoming just another place to buy bud oh yeah and every now and then a B list star will slide thru which probably explains most of this....commercial sh!t will always take the soul out of everything!!! Probably will just drop in on Wednesday to get a OZ special or Friday to get and egg roll 🙁