Ratings and reviews of Purspirit Cannabis Co.
(293 reviews)
4.7
Quality
4.6
Service
4.6
Atmosphere
Reviews 1-24 of 293
Since new management has been in place, the stores customer service has declined further still.
I tipped well, never gave purspirit any problems but now they're changing my level of service and refuse return a phone call much less deliver.
What disappoints me isn't so much Purspirit denying delivery after 5 years. It's that I typed into the order instructions on my last order and whoever filled it disregarded my instructions to contact me or I was just flat out ignored until I showed up. My pickup instructions read "Delivery unavailable it says, can you call me to confirm. I've been a delivery customer for 5 years?" Hours pass. No call came. I had to go to the location just before they closed to secure my purchase only to be met with the new manager who never apologized for ignoring me, simply stated that the previous manager allowed deliver but she won't since I'm 1 mile out of area. Fine but like.. you could have called, been courteous at any point. But no. She wasn't. She never even gave her name.
This is certainly not the first issue I've had at purspirit cannabis but this will be my last.
She cared not about my 5 loyal years of buying an ounce every 2-3 weeks like clockwork. Thousands spent but no more.
If I'm to be treated with such apathy, I can drive the 3 extra miles to the Hill. Purspirit ignored me, I certainly return the favor.
Pickup instructions are more of a guideline, not a rule apparently. See Pirate Capt. Barbossa, Pirates of the Caribbean.
The Hill have a larger weed selection and also have $99-$130 ounces all week just as Purspirit does. Avoid new management. Her demeanor to me was dismissive and indifferent. She didn't care one bit about my well thought out concerns. I never received an apology for any of it. What she gave me was not apology. Maybe a snotty 4th graders apology, but not a business professional, sincere one, no.
I called today to confirm they wouldn't deliver. I wish I could relay the apathy I received from the GM. Whom still never gave me her name. No matter, plenty of dispensaries near me.
I asked about an item and once he told me the price. I was push back on how high the price went up. Instead of offering another item the budtender told me out his mouth to go THE Hill after I said how much the have it for. Poor customer service. I was pushed out the door. Thanks for Nothing!!!!!!!
June 22, 2025
My sole place, prices are rising. The Veteran program has changed for the worst. I used to get the discount with every purchase! Now you only get it on Sundays, but you get tripple points. So Vets only day is Sunday. I will look elsewhere during the week. So much for honoring Vets.lol
Been a while since I was at Purspirit. I remember the staff being much friendlier. My budtender was not friendly at all, there was no smile whatsoever or the greeting any customer should expect. Not like they are earning minimum wage. I seen a few old faces they seemed cool. Service with a smile goes a long way.
I usually have a position experience but lately the flower and the tenders are out of sorts..
September 5, 2024
I like this place,it's closer to me. Prices are kinda high. Need some discount oz's. Until then il be driving yo releaf.
They have great customer service, great products! the managers are very nice as well!
The bud tenders are always so helpful, and they can always tell me what would be best for me!
They are the BEST, in everything they do!! The staff is the BEST of the BEST , very helpful & knowledgeable. If I purchase something & they have a better price on something that is equivalent they always let me know & try to save me a few bucks.
March 11, 2024
I've been there before. I've definitely noticed the interest of the bartenders has been going down regularly.
I was in the other day and heard Robert the morning how he wanted to get off for the day. I could tell the guy he was talking to was getting uncomfortable. enough about the facts now about the quality of the product.
The flower looked great, was fresh and indeed I went back and got one type again.
I'll probably go to another dispensary though in the near future until this place can get new bug tenders or I'll start paying the bartenders more perhaps, just make it so it's Pleasant for people going in there.
September 26, 2023
Been visiting Purspirit since their doors open. Good people, good medicine, good prices, and timely service. Love you guys! Your friend Jeremiah Ball
So I am very pissed off about the SoSo Flower Crown. I can't believe that they're selling this crap. I wouldn't have paid $5 a quarter oz. for this garbage. Not sure if its even weed. I love how I cant review the product either, because its on sale I guess. Can't have any bad reviews until you sell all of it first, then it defeats the whole purpose of the review. Things like that really piss me off because of the money that I put towards this state making an Ungodly ammount of it and our neighboring states to the north and the west have prices half as much as we do and better product. Step the game up first off, and these prices aren't even close to what they should be, they should be at least 1/3 lower and thats not even what they should be about 1/2 as low but 1/3 is a good place to start. Wont be coming back here for a while after this BS!
January 2, 2024
5 star dispensary. I absolutely love Purspirit and the staff. They are always in a wonderful mood when I go which is a few times a week. I'm always taken good care of and can get in and out quickly. Their prices are the best in Fayetteville area. There are so many wonderful things I can say about Purspirit. Go and experience it for yourself.
If this place wasn’t so uninviting it would be a nice shop to visit. Every time I go I get someone who hates their job and is just irritated I’m taking so long. And what’s up with all the plastic and glass walls? Huh I can’t hear you let me stick my head under this. Lol!
Hey, I wanted to ‘thank you’ for yesterday! I.e. 420 💨💨… You had great deals; plus you had the $2 shirts, contributing the sales to a local charity. The manager came out with a huge ‘hello’ and then welcomed us to the 420 sales. Those bargains helped my health; I was fortunate to stock up , so to be a month ahead on my medication. I just wanted to tell you how grateful I am; and again, thank you!
May 5, 2023
I’ve been here a few times now. This last visit I had the best experience with dan, I believe was his name. They are always so friendly, best deals, communicative, honest. I recently opened my own business and know how hard customer service is after covid. This company always leaves me feeling restored and cared for. Highly recommend.
Very helpful and patient. Thank goodness for Purspirit!
Always came through with the deals. Good selection. Never had quality issues, ok maybe once out of 200 batches, but its the growers fault not the dispensary.
November 22, 2023
I bought a cartridge the night before from bold that did not even work so I came back today and I was two minutes late from them closing early and they were still taking customers and I was trying to explain to the lady at the door that I just invited to make an exchange not a purchase and she close the door in my face midsentence. I’ve spent a lot of money here over the past year and a half since I’ve gotten my card and because of how they treated me today I won’t spend another dime here.
Well, the staff is awesome and friendly, building and atmosphere are excellent. Price is a concern. They offer you reward points that accumulate very slowly. Other shops in the area offer a cheaper price plus give discounts on top of that. If you are looking for something like RSO, Cana is drinks or other products that aren’t mainstream flower they have a decent selection. The flower is good but the selection could improve.
Dispensary response:
Thank you for your feedback, we greatly appreciate it! We will take everything you've brought up into consideration regarding the loyalty points program and product selection; and, prices seem to be dropping every day if you keep an eye out for our specials and deals. Looking forward to seeing you again soon! :)
January 19, 2023
Friendly staff and the best prices nearby.
February 28, 2023
I Always enjoy the glory found at Purspirt!
Im gonna have to tell y’all, I tried the Wolverine…it’s the bomb.
I’ve been using cannabis for 40 years and swear by the healings that come with. Big kudos on the Wolverine’!
Yvette
the best around! they treat you so well, way better than Acanza (the hill) will ever be
Always have had a wonderful experience with Purspirit with online and walk in orders. This has been the only dispensary who’s kept my particular strain in stock almost all year, this one only works for my pain and my thanks can’t measure how much I’ve appreciated you for making this happen. I hope others can benefit from having a longer inventory of product, nothing worse than trying to find another strain in these trying times. Please keep up the awesome work :)
Dispensary response:
Thanks for giving us your feedback! We appreciate hearing any and all feedback. We try to keep as large of a selection as possible but we do occasionally run out of everybody's favorites. If that ever happens please feel free to talk to a budtender as I'm sure we can find something similar and to your liking. :)
November 3, 2022