This establishment seems to traffic in misleading come-ons, impossible to utilize "discounts" and don't even have the product that they advertise on special. I was ready to buy several items with the promised bundled discounts but left with one vape (with free battery at least) and will try every other place in the area before even thinking about returning here.
If I could give negative stars to this dispensary, I would. What a horrible experience at Rise Deerfield Beach. I was a first time customer and went to them as a naive patient asking them for their advice on products. They completely misled me guiding me to purchase something I asked about numerous times because I didn’t fully understand what ‘Trim’ was. I never would’ve purchased it if I knew what it was. I’ve gone back to return or at least exchange it. The assistant manager, and then the actual manager, completely denied me also stating that I should have known what I was purchasing. How dare they??!? I came to them as a patient and was was misled. For that alone, they could’ve made an exception. They couldn’t care less. I will NEVER shop here again. I advise anyone and everyone to not spend your hard earned money at Rise.
BULL CRAP AND A BIG RUN AROUND. THAT IS ALL I GOT FROM THIS STORE. HERE IS THE REASON WHY :RISE
Rise offers free delivery on orders over $50. Orders under $50 are subject to a $20 fee. However, only select counties apply.
Delivery areas currently include:
Broward
Hernando
Hillsborough
Manatee
Martin
Miami-Dade
Palm Beach
Pasco
Pinellas
Polk
St.Lucie OBVIOUSLY ST LUCIE COUNTY IS LISTED. !!! I CALLED LAST WEEK AND " OH, DELIVERY VEHICLE DOWN , BUT WE WILL CERTAINLY DELIVER TO YOU NEXT WEEK ! SO I CALL NOW, WHICH IS NEXT WEEK, AND THE GUY ON THE PHONE DOES NOTHING BUT GIVE ME A RUN AROUND !!! THEN AS YOU CAN SEE OFFICIALLY ABOVE, THEY DO DELIVER TO ST LUCIE COUNTY AS A WHOLE, BUT THE ASS ON THE PHONE STATES I HAVE TO PLACE A MINIMIMUM OF $150.00 ORDER TO GET DELIVER, WHICH IS NOT WHAT THEIR OFFICIAL POLICY IS, SO I FEEL I HAVE BEEN DISCRIMINATED AGAINST BY THIS DUDE, AND AM CONSIDERING FILING A FORMAL COMPLAINT AGAINST RISE DEERFIELD WITH THE OMMU AND THE DEPT OF HEALTH !!! DONT OFFICIALLY POST YOU DELIVER TO ST LUCIE COUNTY WITH NO MINIMUM IF YOU DONT !!!! THATS FALSE ADVERTIZING AND SWITCH AND BAIT !!! and i would have been a FIRST TIME CUSTOMER WITH RISE !!!
I purchased a broken disposable vape. I just wanted to exchange it, they wouldn’t let me because I didn’t have the receipt. Of the half dozen dispensaries in the area, no other dispensary said they would refuse a credit/exchange if I didn’t have the receipt. The entire exchange is in the computer, not to mention the package the vape came in had the doctors name, the date of the purchase, etc. They also weren’t very nice about it. Haven’t had an experience like this at any other dispensary.
I’d give zero stars for service if I could, don’t do the delivery service here it’s literally the worse thing I’ve ever experienced delivery wise, they don’t not keep there word at all about delivery days, they will straight up lie to you or purposely give you wrong information, I put in a order on wed for Friday, they call me last minute Friday morning saying there too booked(like this is my fault?), and will have to deliver to me tomorrow(assuming I will be available), come Saturday morning I get a call saying they don’t deliver to my area on Saturday’s...and I will receive my order a 6 days from now, what the fuck!?, if you can’t understand my frustration then I don’t know what else to say, I will never shop back here ever again, they don’t care at all.
Big giant shout out and two thumbs way up to RISE - Deerfield Beach location. The staff here goes above and beyond to make your medical mj needs perfection. Top shelf products, a hip, inviting dispensary, awesome free delivery, points and other savings for seniors and others to save. I especially need to thank DYLAN for personally explaining any questions I had and making everything just perfect. Seriously folks this dispensary is totally awesome. THANK YOU DYLAN and to the other wonderful staff members at RISE. LOVE YOU GUYS!
Quite possibly the nicest, most well educated, and honest staff in business I have ever had the pleasure of buying any product from. Just Very professional crew that has been able to inform
Patients of products and needs but also a smile always and really make you feel welcome.
Customer Service Superstars in Florida
I LOVE RISE. Rise delivers to me once a week, no issues ever, super friendly and helpful (even though I probably annoy my favorite dispensary). Coming from Colorado, Rise' quality is 100 as I always get top shelf flower. Good job guys!!! 🤗
A beautiful interior with great display of products. Not so much to choose from but the Energy Rhythm vape is great. So are the Dreamy tincture drops. Dan and Angel were a great help. The only funny thing is the exterior of the building which needs a modern redesign to match the interior. Overall, a great experience.
This is probably one of the most professional dispensaries I have ever been in. Everything was on point, and everyone was very helpful. All my questions about the products were answered in great detail.
A fantastic experience. The products are incredibly potent and high quality. Very competitive pricing as well. Most importantly, I felt like a part of the RISE family the moment I walked in.