my favorite place to go
Great place with friendly people. My regular go-to in MackTown.
Because of Corona Virus delivery was curbside. The first Employee who came to my car took my Drivers license #, and did not return, though I could hear him making fun of my last name with other employees. Another employee came to take my order and license #(collection of info for what?) and never returned. Finally a third employee took my order and was very professional and kind. I worry about identity theft, and would never return to Satori Wellness. Who needs to deal with immature bud tenders when we have so many other choices around town anyway.
Greetings, I apologize you were not satisfied with your experience at Satori. We have a two-part system for curbside service when you arrive. You are visited by the first staff member who enters you into our customer queue. This helps us to verify your age/license validity/and help you along to receive a cash back promotion for making purchases, we use known as loyalty points. We never share your personal information with anyone. The second employee is the budtender who takes your order. It can get a little hectic here at times for us serving people from the outside of our business, but thank you for bringing attention to the areas we need to improve.
Friendly service. Even while taking curbside orders in the pouring rain during a pandemic! Great selection. Kindest dispensary in McKinleyville.
Always friendly. Good to have you in McKinleyville!
Nice and helpful people.
Knowledgebase service Great attitudes Love this lil shop
Company does not stand by their customer service. I went in trying to try a tincture for the first time. A really nice bud tender gave me all the "details" on his favorite tincture. All the info he gave me was wrong and sold me a product that did not contain any psycho active thc. Tried to get a refund and they would not even exchange. 50 dollars down the tube. Please educate your employees on the products that you sell.
They're simply the best dispensary. They have quality products, great customer service, and a great location.
Satori is a great dispensary, helpful and friendly staff, clean and organized!