Ratings and reviews of Satori Wellness
(30 reviews)
4.7
Quality
4.4
Service
4.4
Atmosphere
December 5, 2023
The employees are great and prices are good. Online service is great.
April 24, 2023
Bring the product out to you without leaving your car. I never got the first time % off deal for some reason. Great prices here
Dispensary response:
Hi! Thanks so much for your review! That's a bummer that we missed your discount! Send an email to info@satoriwellness.org with your name and once I can verify it, I'll put it in your notes to make sure you receive that!
April 24, 2023
February 24, 2021
I placed my order online through Leafly. When I picked up my order I was told the prices on Leafly we're wrong and my order was higher than quoted on Leafly.
March 17, 2021
I've been a customer here for awhile now and since leaving McK as my local, I miss it very much. I go out of my way to come here. So, if that don't sum it up, then well...
Because of Corona Virus delivery was curbside. The first Employee who came to my car took my Drivers license #, and did not return, though I could hear him making fun of my last name with other employees. Another employee came to take my order and license #(collection of info for what?) and never returned. Finally a third employee took my order and was very professional and kind. I worry about identity theft, and would never return to Satori Wellness. Who needs to deal with immature bud tenders when we have so many other choices around town anyway.
Dispensary response:
Greetings,
I apologize you were not satisfied with your experience at Satori. We have a two-part system for curbside service when you arrive. You are visited by the first staff member who enters you into our customer queue. This helps us to verify your age/license validity/and help you along to receive a cash back promotion for making purchases, we use known as loyalty points. We never share your personal information with anyone. The second employee is the budtender who takes your order. It can get a little hectic here at times for us serving people from the outside of our business, but thank you for bringing attention to the areas we need to improve.
May 13, 2020
September 8, 2020
Curb side pick up is a breeze! Friendly and knowledgeable staff.
Fast and helpful.
my favorite place to go
July 13, 2020
Not happy they advertise certain things you dont get. Went in on Friday July 10 spent 380 and didn't get a dam thing free as advertised.
August 7, 2020
Really awesome, super friendly bud tender (hi Bean!), had a blast shopping here. Bought some amazing flower!
Knowledgebase service
Great attitudes
Love this lil shop
We had a little trouble finding Satori Wellness our 1st. time, but quite happy that we did! It's well stocked with great inventory and helpful budtenders! We also appreciate the discounts that we received! I will definitely get more of my favorite meds from them. I highly recommend Satori Wellness!
Dispensary response:
We are glad you had a great experience with us. We'll see you soon!
May 9, 2019
May 12, 2020
Great place with friendly people. My regular go-to in MackTown.
Always friendly. Good to have you in McKinleyville!
Nice and helpful people.
Great spot, good people, my neighborhood. Satori Movement apparel since 98’, getting me in trouble in middle school. 😁✌🏽 Thanks!
June 23, 2019
Satori is a great dispensary, helpful and friendly staff, clean and organized!
They're simply the best dispensary. They have quality products, great customer service, and a great location.
November 24, 2018
Wow, WOW! I've been a Humboldt resident for some time and used to take my business to the HPRC, NO MORE! So glad Satori opened in Mack Town! No need to drive far, and they deliver for those rainy/lazy days. I first visited in March when they opened, it felt lack luster and the shelves weren't filled with product, BUT NOW THEY POPPIN! Such a large variety of products to choose from, seriously a product for any mood or vibe I am feeling. They always carry budgets 1/8ths for $20 which is killer when my wallet is feeling light! Their edible selection is out of this world, drinks, chocolates, cookies, gummies, pretzels, you name it. I especially loved the ProTabs, a really epic product for someone like me with a high tolerance. The budtenders were much more educated than previous dispensaries I have visited. They took the time to speak with me and even looked up the questions I had but we couldn't answer. They have daily deals, so find the day of the week that works best for what you're getting and make a plan to come in then. Not to mention they have a loyalty points program, so you're always saving. A frugal fool like me loves a good discount! Till next time Satori! THANK YOU!
Great medicine, good people, order-pick up service could be better. Nice place.
Dispensary response:
Thanks for your review! We are trying out a few different pickup services right now to better serve our customers. I'm curious, what was it that you did not like about the pickup service? Your feedback is valuable in helping us create a better business for your enjoyment!
April 16, 2019
September 8, 2019
Company does not stand by their customer service. I went in trying to try a tincture for the first time. A really nice bud tender gave me all the "details" on his favorite tincture. All the info he gave me was wrong and sold me a product that did not contain any psycho active thc. Tried to get a refund and they would not even exchange. 50 dollars down the tube. Please educate your employees on the products that you sell.
April 6, 2018
This is where it’s at. Everything about it is great. Service is A+. I had a problem once and they turned it around and I left happy. Prices are the best around after 64! Absolute best price on Northern Emeralds live resin. Goes fast. They’ve always got a new something to make me drool over. Amazing selection of TPS. All their collabs. Only place I’ve found Gold Drop carts. They stock the Sour Tangje. Flowers are reasonable and they’ve got great deals right now. 20% off from what I understand. They’ve helped my mom feel comfortable as well. She suffers gnarly arthritis and they’ve helped her sleep through the night. Give these guys a chance. They’re pros. Ya snooze ya lose.
Dispensary response:
We're glad you had a positive experience! Thanks for the friendly review- see ya soon!
April 6, 2018
December 11, 2018
This place is amazing! They have such a variety of live rosin that's super high in turps. Their herb is phenomenal I highly recommend the key lime pie. Last time I was in there I purchase some angel food cake I think that's my new favorite strain. Super stoney great to smoke when you need to go to sleep.
April 15, 2019
great place, friendly staff, amazing products.
Dispensary response:
Thanks for taking the time to review us!
April 16, 2019