Zen Leaf - Carson City (Med/Rec)

I had to switch numbers and I was told by another dispo in town that because my phone number was attached to my rewards, I had to spend all my rewards because they couldn’t transfer my points to the new number. I went to Zen and they requested the rewards transfer and it will be done in 24 hours! I almost never write reviews but the service I’ve had at zen is amazing and I’m very thankful for their help.

Worst service I've ever had! Put up signs if we're to follow orders.

💚💚💚

I had. Enough loyalty points saved for over $25 bucks off from Sierra Well and Zen Leaf wouldn't honor them. Told me I could sign up with them though and start over. No thanks! I go to Rise, who has better prices on almost everything I purchase.

Disappointed to say that the bud was very dry and this wasn’t the first time. I’ve noticed this is a problem with a lot of dispensaries in Nevada.

Hi I'm trying to put in an order since this is day 4 I haven't recieved my first one. Tried calling twice each day, messaging you over Facebook, and your website with no response as to if or even when I would get my order. I'm trying to put another one in today and can't make the order because it says you are closed when in fact you are indeed open, and are taking orders right now. It's discouraging that I was told numerous times someone would reach out too me, but I was left continuously hanging for 4 days. 🤷‍♀️ Your automated messaging system on your website continuously says you'll get back too me, but no one has.

Been coming here since they opened for recreational sales and I have nothing but awesome things to say about Sierra Well. Even when they have a negative, annoying jerk working there, they seem to replace them pretty quickly if they don't change for the better. i love these guys and even though there are 2 dispensaries in this town, to me there is only Sierra. :)

Elisha is the absolute best 👍 Always AAA+++

Great Service!

Used to be a very nice establishment, but the last couple of visits have convinced me this place is a waste of my time and money. The staff has made the same mistake that I saw destroy many dispensaries in Denver and California by adapting attitudes of arrogance and rudeness, and then they have the audacity to put out tip-jars. The clerks, and that is exactly what they are despite whatever they like to think of themselves, have no problem pushing products that are Not what the costumer is looking for; staff have no problem taking their time assisting customers in lieu of engaging in conversations with their friends and/or coworkers; the waiting in the lobby is subject to mistakes in name roll-calling, where even when there were plenty of staff to handle any discrepancies, the staff always opts to rudely dictate to customers, they have no problem aloofly telling customers "You'l just have to wait in lobby till we get to you"...after already waiting 25 minutes. The staff do not want to listen to anyone, they rush customers through and even cut people off in mid-sentence.This place is NOT worth your time, nor money; there are far superior locals to make one's cannabis purchase. This place reflects really badly on how the Cannabis Industry should be perceived by the general public.

You all are BADAZZZZZ, I get my flower , oh and im happy! I need my Blue Shark, i love it cuz i can wake and continue my therepy allllllllllll day long!😜

I really do love this store but the guy that they usually have working at the online pickup window (guy with beard) is always so rude and short with me I order online out of convenience but when I see he’s working the window I wanna just go to the back and order again.

Staff was very friendly and knowledgeable. Ended up getting some good bud on sale. Will come back again

Cool

I've returned to this location a number of times since becoming recreational. While a clean and professional environment with a friendly staff, product quality isn't the best. In my visits I've bought; a tangilope third party preroll, an L.A. Confidential preroll (which for your knowledge is only 11.6% THC content, I don't remember seeing this noted in any of the pamphlets around the store), two grams of blue dream, a gram of chemdawg, and a gram of dream queen. I'm not sure if all of the Third Party prerolls are all .6 grams but this also was not specified in any of the pamphlets. My L.A. Confidential preroll came at a whopping 11.6% THC with next to no terp content as well as being harvested over 6 months ago. My main complaint with the grams I've bought has to do with the stem to bud ratio, a little stem for me is okay. But no, what I experienced was hefty stems attached to small bits of bud. My biggest complaint thus far, is the fact the gram of the sativa dream queen we bought which looked promising at 23% THC, gave both my boyfriend and myself aching headaches. All in all, I will continue to go here for the convienence in location and friendly staff, but I can't say I'm totally pleased with the product quality.

They are wonderful 💚

I am very happy with the experience I had. It was my first time here so I was a little apprehensive if not shy. I'd never let someone know that I was a newb to the area, but I was also inexperienced in partaking of cannabis. My budtender was tender, sweet, and was very easy to talk to. He listened to my needs with no judgment. It was my first time with a budtender and it did not disappoint. I was very very satisfied to say the least.

I always find the staff incredibly friendly and the place is well run. Their 'express counter' is a really nice touch since I can order online and be out of there in just a few minutes most days. I wish they had more variety in Indica products, but I suppose that's just a by-product of them selling what sells best.

I’ve been to this location twice now. Next time ill try to remember to place my order ahead of time to avoid the wait (40+mins for rec) as this location is really popular. They even expanded their waiting area. 2 screens display their menu live so you can narrow down your choices before going to the back. Kyle W was an awesome budtender my first visit and his excellent customer service was part of the reason made the drive back. Maurice was also very helpful and guided me in finding exactly what I was looking for. Highly recommend !

Sierra wellness always has the friendliest staff, the best deals, and they always have the products I'm looking for!

Super friendly tenders, lots of options and price points. Mario was awesome and super helpful in helping us pick out the right strains at a reasonable price :) My go to spot in Carson!

Awesome, nice and helpful.

As a first timer to a legal dispensary I was a little apprehensive . That quickly ended when Matt the budtender came out to get me. Even though it was a little busy Matt took his time explaining my different options. He was extremely knowledgeable about all the different products and obviously cared about my specific choices. I'll be going back to Sierra Wellness again. The prices seemed fair and the store is very professionally run.

I love this place. I go here for all my weed needs. the staff is super friendly. they know their stuff. I had never been in a dispensary before they made me feel at home. I always go back here I have been back multiple times. it's amazing place