My cashier was so sweet and kind, she made me smile. The products I get are always quality here 🖤
Ratings and reviews of Star Buds - Hoffman
(5 ratings / 13 reviews)
4.8
Quality
4.8
Service
4.8
Atmosphere
Reviews 1-13 of 13
Sarah was SUPER helpful, guiding me to the right products for my high tolerance needs :) I will absolutely be going back. Big range of products for everyone
KC is always a ray of sunshine and very knowledgeable :) love this location and appreciate everyone’s hard work and dedication.
StarBuds in Hoffman Estates is easily one of the best dispensaries in the area. From the moment you walk in, you’re greeted with excellent customer service—the staff is friendly, knowledgeable, and always willing to take the time to help you find exactly what you’re looking for. Their prices are great, especially compared to other shops nearby, and they frequently have deals that make the experience even better. Whether you’re a regular or a first-timer, you’ll feel like you’re getting real value for your money. What really sets StarBuds apart is their variety of products. From flower and concentrates to edibles and accessories, they carry a wide range of options to suit any preference or budget. It’s easy to find something new to try every time you visit. Overall, StarBuds in Hoffman Estates delivers a consistently top-notch experience. Highly recommended for anyone looking for quality products, fair pricing, and outstanding service.
Dispensary response:
Thank you so much for this incredible review! We’re truly grateful for your thoughtful feedback and thrilled to hear that you’ve had such consistently positive experiences with us. Our team works hard to provide friendly, knowledgeable service, and it’s wonderful to know it makes a difference from the moment you walk in.
We’re also glad you’re enjoying our pricing, deals, and product variety — we aim to offer something for everyone, whether you’re exploring something new or coming in for your favorites.
Your recommendation means a lot to our entire team here in Hoffman Estates. Thank you for choosing StarBuds, and we look forward to continuing to give you a top-notch experience every time you visit!
December 11, 2025
I will NEVER come here again!!!!! After the treatment I received tonight by not just ONE employee but TWO of them. One was Aileen and the other was her supervisor. A guy with dreads.(wouldn’t give me his name). I came in this evening for an order. I was told the price, which was wrong as the website had said a different price. I tried to explain this to them. Aileen gave me an attitude right from the get go! I actually showed her that the price was different than what she was telling me and this was including tax.. She wasn’t having that. She went to go get her supervisor. The supervisor actually had the audacity to start yelling at me in the store when I tried to explain that I had showed his employee that the amount was different than what she said to me. He told me by name that this wasn’t the night to have a complaint. Not only that but he told me I’m always complaining. This is FALSE!!!!! Ok maybe one time a vape stopped charging and I still had fluid in it. Anthony replaced it for me, No big deal! What I don’t get is how are employees allowed to treat people like this? I had been going there for quite some time now yet lately their attitudes have changed as this isn’t the first time Aileen and the new girl with the missing teeth have been rude to me. This is not the way to run a business! You need to retrain you’re employees to treat people with respect, not be total a-holes to them! As I said before I will NEVER come to this establishment again! You just lost a long term customer due to your employees attitudes and the way they treat people!!!!
Dispensary response:
We’re very sorry to hear about your experience, and we truly appreciate you taking the time to share this with us. What you described is absolutely not the level of service or respect we expect from our team, and we understand how upsetting and frustrating this situation must have been.
We would really like the opportunity to look into what happened and address it properly. When you’re able, please reach out to the store directly and ask to speak with a manager so we can review the situation, clarify the pricing issue, and follow up with the employees involved. Our goal is always to ensure our customers feel valued, heard, and treated with respect, and we want to make this right.
Thank you again for bringing this to our attention. We hope you’ll give us the chance to resolve this and restore your trust in us.
December 11, 2025
Fast and friendly
Dispensary response:
Thanks so much! We’re glad you had a fast and friendly experience — that’s exactly what we aim for every time! 🙌
October 5, 2025
This is by far the best dispensary, my wife and I always come here to grab bud and they always have the best energy, staff, and prices. SHOUTOUT WOODY for helping me today with my purchase and even giving me some great knowledge and advice as well A-ARon and Woody are my guys! And I wish I knew all the other names of the staff because they’re great too!
Dispensary response:
Thank you so much for the awesome review! We're honored to be your go-to spot, and it’s amazing to hear that you and your wife always have a great experience with us. Huge shoutout to Woody and A-A-Ron for bringing the positive vibes, knowledge, and top-notch service! We’ll make sure the rest of the team knows they’re appreciated too. Looking forward to seeing you both again soon at Star Buds!
June 30, 2025
this place is awesome abel took care of me and I was on my way home.
Dispensary response:
hanks for the awesome review! We're thrilled you had a great experience and that our team took great care of you. We appreciate your support and can't wait to see you again soon!
March 26, 2025
Alyna was very patient and has excellent customer service skills.
Dispensary response:
Thank you so much for the kind words! We’re thrilled to hear that Alyna provided you with a great experience. Her patience and commitment to top-notch service truly reflect what we strive for at Star Buds. We’ll be sure to pass along your feedback—she’ll really appreciate it! Looking forward to seeing you again soon
April 7, 2025
They are attentive and showing your options and deals
Dispensary response:
Thank you for your kind words! We're thrilled to hear you had a great experience with our team. Providing attentive service and showcasing the best options and deals is our top priority. We appreciate your support and look forward to welcoming you back to Star Buds soon! 🌟
January 21, 2025
I had a great experience today at Star Buds in Hoffman estates. Nice atmosphere, friendly staff and great products . Randy helped me out today he was very knowledgeable and suggested the perfect pre-roll for me since I’m a beginner and I’ve been feel great all day 10/10 I highly suggest this place!
Dispensary response:
Thank you for sharing your fantastic experience at Star Buds in Hoffman Estates! We're so glad you enjoyed the atmosphere, our friendly team, and our products. Randy will be thrilled to hear that his recommendation hit the mark! It's great to know you're feeling good and that we could make your visit a 10/10. We appreciate your suggestion and look forward to seeing you again soon! 🌟🔥
December 4, 2024
Finally a Star Buds that opened in the area!!
Dispensary response:
Thank you so much for your enthusiasm! We're thrilled to be a part of the community and can't wait to serve you. If you have any questions or need recommendations, feel free to ask!
October 30, 2024
Best customer service! Thank you Randy! Randy is so helpful and informative! I would give him 1000 stars if I could! Also the store is GREAT they have such a versatile selection of products you can’t go wrong here!
Dispensary response:
Wow, thank you so much for your amazing feedback! We’re thrilled to hear that Randy made such a great impression—he truly is a rockstar on our team, and we’ll be sure to share your kind words with him. It’s wonderful to know you enjoyed our product selection, too! We’re so grateful for your support and can’t wait to see you again soon.
November 15, 2024