Lux Pot Shop - Ballard Reviews

  • “James took the pain away 😊. He even held the door for me as I hobbled in his shop...in horrible pain. Highly recommended”

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  • “I have enjoyed it since its previous incarnation. They have consistently been patient and ready to offer lots of advice and recommendations to me. ”

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  • “I really liked this place. I felt a bit rushed to make a decision but it was the weekend and they were busy. Other then that good experience. They carried a lot of Soulshine products which are some of my favorite.”

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    Comment from Lux Pot Shop - Ballard

    Hi AnthonyBH, Thanks for taking the time to write a review. Awesome to hear that you had a good experience in the shop and found a product that you like! We hope to see you back soon. Best - The (Lux) Team

  • “this place is awesome! they are dog friendly and also have great quality products! one of the budtenders that helped me out last time was very knowledgable and definitely made me want to go back”

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    Comment from Lux Pot Shop - Ballard

    Hey there jamroxx! So great to hear you had an awesome experience and found our staff knowledgable. We definitely love our dogs at (Lux)! Appreciate you taking the time to write a review. Stop by again soon! - The (Lux) Team

  • “Very rude!”

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    Comment from Lux Pot Shop - Ballard

    Hi Chri772, I apologize that you had a bad experience in our shop. We pride ourselves on providing excellent customer service, I'm sorry we failed to deliver that to you. If you want to email the company we would love to hear more about your experience so that we may improve our future efforts. All the best - The (Lux) Team

  • “This is the most uptight pot shop in Seattle. You are not a customer, you are a suspect. Get in line. Give us your ID. You are obviously over 50? Give us your ID anyway. Overpriced, paranoid staff, shitty location, stupid parking lot. Bud tenders are a bunch of kids with very little knowledge, treating their customers like shop lifters at a wal-mart. If the TSA ran a rec shop, this is what it would look like.”

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    Comment from Lux Pot Shop - Ballard

    Dear PaulofSeattle, We apologize that your experience was not up to expectations. There is a reason behind our rigid ID policy, two of our ex-employees failed to follow ID protocol, and sold to an underage Liquor and Cannabis Board Agent, resulting in a hefty fine and brief store closure. A lot of people get upset with our strict ID policy, but it's the only thing that keeps our business, and our employees running. We take these issues very seriously and feel passionate about keeping the community safe ensuring nothing like this ever happens again. On a brighter note, we are in the process of expanding our parking to include the lot across the street! Take care. - The (Lux) Team

  • “Good shop, but I went today and they are shut down with a sign on the door that says their marijuana license was suspended! First time I've seen that.”

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    Comment from Lux Pot Shop - Ballard

    Dear efrosch, Thanks for taking the time to write a review, and I’m glad you think we are a good shop! Unfortunately, we had to briefly close due to a compliance infraction. Two of our ex-employees failed to follow our ID protocol, and sold to an underage Liquor and Cannabis Board Agent. A lot of people get upset with our strict ID policy, but it's the only thing that keeps our business, and our employees running. We take these issues very seriously and feel passionate about keeping the community safe, and as such during the closure all our employees were thoroughly trained on new ID protocol that is virtually infallible. We were also fortunate enough to use this time to give back to the community through some public service work. We're so sorry for the inconvenience and hope to see you again soon! – The (Lux) Team

  • “Love this spot! I don't usually post, but since I have a bad review to another shop, I need to make up for it and give a good review. This place is awesome! No need for extra sales here like the other place because the product is amazing! They keep you wanting to come back for more. Thank you!”

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    Comment from Lux Pot Shop - Ballard

    Thanks for your feedback! We're so glad to hear your enjoyed your experience in our store, please come back and see us again soon. - The (Lux) Team

  • “My absolute favorite shop in Seattle. Gorgeous store, awesome stock, super helpful and great staff - it's the best.”

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    Comment from Lux Pot Shop - Ballard

    Wow, favorite shop, that's awesome! Thanks so much for the kind words. We look forward to seeing you again soon! -The (Lux) Team

  • “I have been to a few places around the city, this is by far my favorite. Great staff with a wide selection ”

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    Comment from Lux Pot Shop - Ballard

    Thank you so much for taking the time to write a review! We are glad you had such a positive experience in our store. Come back and see us again! – The (Lux) Team