54 Reviews of Lux Pot Shop - Ballard
4.4
Quality
4.3
Service
4.3
Atmosphere
November 15, 2021
I received really poor service from the young short caucasian female working last night. Lux needs to do a better job at hiring better workers, that are actually enthusiastic and knowledgable about selling their products. If you go here, expect to be insulted by the workers.
May 26, 2021
Received very bad service from Connor at the Lux lake city location. Workers need better training! Try the other dispensaries in the area instead Lux pot shop sucks!
January 9, 2020
Excellent pot shop! It was my second visit to the place but the first time that I ended up making a purchase there. The budtender that helped us, David I think his name was, was most genial, enthusiastic and helpful, and took great care to explain the whys and wherefores of what to look for in a cannabis product that’s right for the experience you want to achieve, and then recommended a specific product based on my needs. Not surprisingly, I was extremely satisfied with my purchase! You can’t go wrong with this place, Ballardians.
December 23, 2018
I recommend this place to my friends, or anyone looking for an upscale weed shop. The whole place has great vibes, smells great, looks upscale but is not overpriced. This has been my weed shop for three years and when I first came in as a newbie to buying legal weed they patiently answered all my questions and gave me great advice. Bud tenders are always friendly and helpful, I tip them well because the service is always excellent and they earned it. Only “problem” is there is always so much cool new stuff I have trouble sticking to my budget! Have never had to wait in line for than 15 minutes and it’s usually five minutes or less. Once you go LUX you never go back!
March 8, 2019
Much nicer version of the high end pot shop compared to Diego Pellicier. Staff here was actually knowledgeable and willing to take a second with you, despite being busy. Nice place to stop for some edibles before playing games with friends at Mox.
March 2, 2019
Nicely presented store with a variety of products you won't find anywhere else. They have friendly staff that is patient while I curiously ask questions about every product I've never seen before. Hard to know exactly what they have for sale because there is no menu in the shop displayed to see.
January 21, 2019
compared to nearby stores the prices are higher on the same brands
July 27, 2018
Great selection of products!!
If you're looking for edibles without the "pot" taste try the GoodShip brand - they're all amazing with very little if any "pot" taste!! Lux has a huge selection at all strengths!!!
August 7, 2018
Lux has great products and decent budtenders, the prices, however are generally pretty steep, so much so, I'd rather go to other dispensaries. Sometimes long lines, but can expect quick service and they have parking. They also sponsor SIFF and other events which is dope!
April 22, 2018
Went in a couple days after my birthday on 4/20, place was busy but I got the questions and help I need to get what I needed. Nicely organized and really good customer service!
April 26, 2017
This is the most uptight pot shop in Seattle. You are not a customer, you are a suspect. Get in line. Give us your ID. You are obviously over 50? Give us your ID anyway. Overpriced, paranoid staff, shitty location, stupid parking lot.
Bud tenders are a bunch of kids with very little knowledge, treating their customers like shop lifters at a wal-mart. If the TSA ran a rec shop, this is what it would look like.
Dispensary response:
Dear PaulofSeattle,
We apologize that your experience was not up to expectations. There is a reason behind our rigid ID policy, two of our ex-employees failed to follow ID protocol, and sold to an underage Liquor and Cannabis Board Agent, resulting in a hefty fine and brief store closure. A lot of people get upset with our strict ID policy, but it's the only thing that keeps our business, and our employees running. We take these issues very seriously and feel passionate about keeping the community safe ensuring nothing like this ever happens again. On a brighter note, we are in the process of expanding our parking to include the lot across the street! Take care.
- The (Lux) Team
May 1, 2017
July 21, 2017
James took the pain away 😊.
He even held the door for me as I hobbled in his shop...in horrible pain.
Highly recommended
December 28, 2017
My go-to dispensary. Staff are always helpful, and it's always got a chill vibe.
May 30, 2017
I really liked this place. I felt a bit rushed to make a decision but it was the weekend and they were busy. Other then that good experience. They carried a lot of Soulshine products which are some of my favorite.
Dispensary response:
Hi AnthonyBH, Thanks for taking the time to write a review. Awesome to hear that you had a good experience in the shop and found a product that you like! We hope to see you back soon. Best - The (Lux) Team
May 31, 2017
September 22, 2016
So... Some of my best friends really like this place... But... I've been in three times now and all three times I requested items listed here on the leafly menu and all three times I was told that they were out. I would easily ignore it if it was once, but it was thrice. No good! To make matters worse, they mentioned that one of the listed items didn't exist anywhere (it does. I found it somewhere else later in the day.) Definitely visit here if you like to be lied to and be the victim of bait and switch tactics. I won't be back. Argh.
May 16, 2016
So loved the place. Was going to the ballard farmers market and parked nearby with the intent of visiting. the guy that helped me jumped in once he had gotten a treat for the customers dog he was talking with(very cool btw.) Only sad thing I have to report, I see there is a 15% discount on a second buy if the first was regular price. I din't get that and I bought 2 grams. But then again, that is a small thing. The place is amazing inside. less product laying in the cases as other stores but they were fast to grab bags out for me to look at and he did his best to find some bud I wanted based on the vague requirement. "I love super lemon haze, what can you recommend that is like it." And yes, I am very happy with my choices.
June 18, 2017
I have enjoyed it since its previous incarnation. They have consistently been patient and ready to offer lots of advice and recommendations to me.
October 7, 2016
For whatever reason, this shop has remained my favorite. I used to stop in all the time when running checks for my place of work. The staff are always friendly and willing to share their favorites strains. They have a decent selection, and I really like the feel of the shop, in general. It's very simple, has a good mix of anything you might need, and handy 3-ring menu notebooks you can grab while waiting in line--and there usually is a line, but it's rarely a long wait (just enough time to browse a few pages of the menu, even).
tl;dr I dig. Will of course be back, again and again.
March 17, 2017
Good shop, but I went today and they are shut down with a sign on the door that says their marijuana license was suspended! First time I've seen that.
Dispensary response:
Dear efrosch,
Thanks for taking the time to write a review, and I’m glad you think we are a good shop! Unfortunately, we had to briefly close due to a compliance infraction. Two of our ex-employees failed to follow our ID protocol, and sold to an underage Liquor and Cannabis Board Agent. A lot of people get upset with our strict ID policy, but it's the only thing that keeps our business, and our employees running. We take these issues very seriously and feel passionate about keeping the community safe, and as such during the closure all our employees were thoroughly trained on new ID protocol that is virtually infallible. We were also fortunate enough to use this time to give back to the community through some public service work. We're so sorry for the inconvenience and hope to see you again soon! – The (Lux) Team
April 12, 2017
May 23, 2017
this place is awesome! they are dog friendly and also have great quality products! one of the budtenders that helped me out last time was very knowledgable and definitely made me want to go back
Dispensary response:
Hey there jamroxx! So great to hear you had an awesome experience and found our staff knowledgable. We definitely love our dogs at (Lux)! Appreciate you taking the time to write a review. Stop by again soon! - The (Lux) Team
May 24, 2017
February 22, 2017
Love this spot! I don't usually post, but since I have a bad review to another shop, I need to make up for it and give a good review.
This place is awesome! No need for extra sales here like the other place because the product is amazing! They keep you wanting to come back for more.
Thank you!
Dispensary response:
Thanks for your feedback! We're so glad to hear your enjoyed your experience in our store, please come back and see us again soon. - The (Lux) Team
February 28, 2017
July 30, 2016
Hands down my favorite rec store north of the Ship Canal (and I've been to most of 'em). Exceptional products and a wonderful staff. I generally know what I want when I go into a store, so I'm not a high-maintenance customer, and I know a lot about cannabis - but they've still managed to educate me at Stash Ballard while impressing me with their great customer service.
April 8, 2016
Nice place! I came here on a whim before a concert to look for something to make the music even better. Great service from my budtender, friendly and knew what to recommend. They were out of the bud I picked first off the menu but she dug through all the drawers and searched everywhere trying to make it happen! I ended up buying some different flower that I enjoyed very much. Good prices, large selection and fun shopping! Thanks guys!
December 30, 2016
My absolute favorite shop in Seattle. Gorgeous store, awesome stock, super helpful and great staff - it's the best.
Dispensary response:
Wow, favorite shop, that's awesome! Thanks so much for the kind words. We look forward to seeing you again soon! -The (Lux) Team
February 28, 2017