“I really liked this place. I felt a bit rushed to make a decision but it was the weekend and they were busy. Other then that good experience. They carried a lot of Soulshine products which are some of my favorite.”
Hi AnthonyBH, Thanks for taking the time to write a review. Awesome to hear that you had a good experience in the shop and found a product that you like! We hope to see you back soon. Best - The (Lux) Team
Hey there jamroxx! So great to hear you had an awesome experience and found our staff knowledgable. We definitely love our dogs at (Lux)! Appreciate you taking the time to write a review. Stop by again soon! - The (Lux) Team
Hi Chri772, I apologize that you had a bad experience in our shop. We pride ourselves on providing excellent customer service, I'm sorry we failed to deliver that to you. If you want to email the company we would love to hear more about your experience so that we may improve our future efforts. All the best - The (Lux) Team
“This is the most uptight pot shop in Seattle. You are not a customer, you are a suspect. Get in line. Give us your ID. You are obviously over 50? Give us your ID anyway. Overpriced, paranoid staff, shitty location, stupid parking lot.
Bud tenders are a bunch of kids with very little knowledge, treating their customers like shop lifters at a wal-mart. If the TSA ran a rec shop, this is what it would look like.”
We apologize that your experience was not up to expectations. There is a reason behind our rigid ID policy, two of our ex-employees failed to follow ID protocol, and sold to an underage Liquor and Cannabis Board Agent, resulting in a hefty fine and brief store closure. A lot of people get upset with our strict ID policy, but it's the only thing that keeps our business, and our employees running. We take these issues very seriously and feel passionate about keeping the community safe ensuring nothing like this ever happens again. On a brighter note, we are in the process of expanding our parking to include the lot across the street! Take care.
- The (Lux) Team
Thanks for taking the time to write a review, and I’m glad you think we are a good shop! Unfortunately, we had to briefly close due to a compliance infraction. Two of our ex-employees failed to follow our ID protocol, and sold to an underage Liquor and Cannabis Board Agent. A lot of people get upset with our strict ID policy, but it's the only thing that keeps our business, and our employees running. We take these issues very seriously and feel passionate about keeping the community safe, and as such during the closure all our employees were thoroughly trained on new ID protocol that is virtually infallible. We were also fortunate enough to use this time to give back to the community through some public service work. We're so sorry for the inconvenience and hope to see you again soon! – The (Lux) Team
“Love this spot! I don't usually post, but since I have a bad review to another shop, I need to make up for it and give a good review.
This place is awesome! No need for extra sales here like the other place because the product is amazing! They keep you wanting to come back for more.