Strain Balboa Caregivers

The closing manager Cory….absolutely rather close up shop then fill an online order placed earlier in the day! It didn’t matter I was a C7 Quadriplegic who depends on herb to control my spasms and pain so I can sleep. Also, I’ve been a customer for years here!!! I called at 7:52pm and spoke with Jess who ask what car I was in then said that it would take a few mins to see who could bring out my order. Literally at 8:01pm, Cory (or Kory who said he was Closing manager) come out to my van and said “It’s to late to bring your order out!” Total DICK move and was only done so he could leave! Well, they say customer service is key…and now I know that Quadriplegics and Para’s are not welcome around closing! I now will post on FB as well as telling my Northridge Spinal Cord Injury support group to go elsewhere…oh, and they will! (Northridge Hospital SCI group on FB, that way the owner know) Sure I will have a full night of unbearable spasms and pain…but at least Cory got to leave right at 8pm. Thanks Strain!!! Feel free to contact me ownership…My order was for $170 on Sunday Apr 3. Michael Lee

My delivery guy I have had both times now is such a good vibed human being and I don’t even know his name. Great great service if nothing else this guy is the reason I will come back religiously.

Immediately greeted by beautiful African American woman named Cali! She was kind, patient, informative, friendly, and honest. The selection of products on the shelves was extensive. She showed me around and taught me a lot about the products. Atmosphere overall was very good. Parking was easy. Overall a 5 star experience.

I came down for a visit from Oregon, where legalization has been around for a few more years. Although the pricing and taxes are a bit higher, it’s nice to be able to visit California and be able to buy weed. That said, this is my first dispensary in this state and the experience was truly on par with my favorite dispensaries in Oregon and Washington. After a quick discussion, the bud tender matched my needs and I was on my way with a 15 percent first time discount under budget. The people are extremely friendly, knowledgeable and helpful. You can tell they genuinely enjoy what they do and that makes a huge difference in the experience. The products I got were excellent. I wish they were in my neighborhood in Portland. I definitely will be back when I return for a visit.