Surterra Wellness - Tampa

As a Parallel/Surterra employee, I can attest that while the atmosphere and service in the stores are great, the products themselves have a number issues. Our tangerine and mixed berry chews don't stand a chance compared to MUV's chews, and often times you will find hairs in them which is disgusting. There are policies set up in the Wimauma facility regarding the maintenance of hair and hairnets, but often times you'll find them in these chews. Likewise, be aware that the milk and dark chocolate bars will often be unevenly spread, resulting in uneven doses, and they may contain metallic shavings. Our lozenges are very good but again, they may not be properly filled in the molds resulting in a hollow lozenge. You're much better off at MUV or even Trulieve and this a testament from a kitchen worker at the plant. Shop somewhere else for better quality products. Not from a company who has already shut down stores in Pennsylvania due to poor management and quality control.

Ian was very knowledgeable and helpful.

I went to this location to get a refill.. And during that process I had the pleasure of being assisted by Sarah N Alex... I had mentioned that Dart battery would charge... Sarah printing promptly looked up my purchase date and informed me that it was still under warranty!! And they asked some questions as to the care and charging habits and determined that it would be fully covered..! I was Very impressed as Great Customer Service like those theses days is getting hard to find! They made a loyal customer out of me... Big Thanks to Sarah and Alex

I have been to every dispensary in the tri State of Florida for my medical needs. Seizures,PTSD and Chrons Disease. Surterra Wellness not only has the most knowledgeable and professional staff but the best quality strains but the only consistent inventory. Surterra is far and away the best dispensary in my opinion