Surterra Wellness - Delray Beach

I’ve going to Surterra in Delray since they opened and it’s usually OK. Today was terrible. The “bud tender” was so nasty. It had to do with me getting my ID out for a second time which would not be a big deal if she wasn’t so nasty about it. She sounded like she was throwing things when looking for the products. Very angry person. Don’t need that vibe at a weed shop.

Had a great all around experience twice. First,I am just a Florida M.MJ. patient,not an employee of this Suterra. The true ribbon cutting is Aug 8th,the store is clean and as soon as you walk in your greated by two of the sweetest hostesses.You also are greeted by the manager, who took his time to introduce himself,but on my first visit directed me to a strain possible better suited for my condition. Low and behold he was right as a few days ago went for 2nd visit.So check out the deals they offer on first visit large discount, then second time you get one,but then on Aug 8th ,25% off all store items,swag ,food good place to meet other patients. Ok,the real deal the products, definitely advise the relief series and as stated as per the manager the Jimmy Buffet surfing in the wind.Now my first time I was amazed at the medicine but was using alot, then I was advised correct way and honestly, best product in State right now to really help chronic patients. All employees make you feel welcome, to the registry check, talking and learning from the manager/owner ,I know all their names, but not sure they want them posted.I gave it a 5 stars ,at this moment they are still awaiting flower,but I heard it will be worth the wait,they gave 5 Florida Stores the ok,so just waiting. I say go on the website check out prices,use discounts and you will be writing your own review. Hope to chill on Aug 8th with you. Regard a loyal customer

The Oregon Noble is very relaxing and nice. This is a great location with a very friendly professional staff. In shopping center very nice location with other dispensaries nearby. Jimmy Buffett PAX cartridges are flavorful and the relief will take your pain away

Second time visiting- Overall review is above above average. Great product lines and diversity. A little expensive but it seems like the customer loyalty incentives help compensate. Biggest complaint- today I wanted to buy an additional product for pick up (no line) and was told I could not add to my order. Last time this was not the case but no bending today. The excellent customer service, overall knowledge and product breakdown at my first visit was not quite as present today

Favorite dispensary!!

The people that work here are awesome but the quality of Florida’s finest GDP oil is horrible. It does not taste like GDP at all it actually disgusted me the taste of it and I have tried distillate from so many different dispensaries. I would honestly never buy oil here unless I REALLY needed it AND they had a REALLY good deal. And the products test results were very simple (I didn’t trust it) they had nothing compared to what trulieve tells you.

What a beautiful facility! You would never think it was a marijuana dispensary upon walking in. Clean, private, and decorated so nicely. The staff is extremely friendly and accommodating. They give free water on hot summer days - very refreshing. I would absolutely recommend this dispensary to anyone and everyone.

This was a very refreshing place to visit. The staff was very nice and the prices were very fair. Very Underrated Dispensary.

Terrible medicine and the customer service is even worst.

Always a positive and quick experience in Delray Beach. Staff is very knowledgeable and the products are great. I don't think i ever waited more than 15-20 minutes vs. when I go to the nearby truelieve and I wait 45+ minutes. Staff says new products like more flower are coming. a better rewards program as well.

Weak Weed

I went in today with a card for $75 off my first order of $150 and $25 off my 2nd order of $100. I was told that the promotion has changed and they would not honor the card. Instead they offered 15% off, which wasnt nearly as good a deal. After I left I checked the card thoroughly and there was no expiration date. They are the closest dispensary to my house so it's a shame they wouldnt honor it. They definitely lost a customer over this bad business practice.

Great products, great staff. I always feel welcome stepping into this location. They offer various forms of flower and great vape option so this is now my new one stop shop for everything!

Beautiful store, knowledgeable and friendly staff. Great products and well! My new favorite.

Love it. Great staff convenient location.

I love this location! I;m a huge fan of their new Dart pod system. Great ratio based AND strain based products.

Call center has zero information on products and wants you to go in to see. No way to contact dispensary directly what's the point of having a call center if they have no information. I would give 0 Stars if I could and I've been a patient over a year and still haven't used my new patient discount with you guys because utterly disappointed you still don't even have flower

I really enjoyed my first trip to this location. Unfortunately when it came to my second experience, they wouldn't honor my 20% second time user discount and you can't even speak directly to the store. I will not be shopping at this location again.