93 Reviews of High Times - Redding
4.9
Quality
4.9
Service
4.9
Atmosphere
March 1, 2022
The staff here are super nice and they have the best weed in NorCal.
Wonderful store I love the points system and the customer service is on point!
Dispensary response:
Thank you for the great feedback! Hope to see you again soon :)
March 16, 2021
January 22, 2021
On my first visit what is a pleasant surprise the staff was extremely and knowledgeable. I was planning on making my first trip to the store my only trip and then ordering online. But after talking with the beautiful little redhead with the sparkly blue eyes I think I'll back to the store a regular basis
Dispensary response:
Thank you so much for your incredible review! We are so happy you had a great experience with one of our newest staff members! We appreciate it, and your business!
January 23, 2021
July 13, 2020
Always the most helpful. These guys know how to do business
Dispensary response:
We always strive to fulfill a 5-start review like you gave us. Thank you very much!
July 28, 2020
July 19, 2020
Synergy is AWESOME
Dispensary response:
Thank you for your kind words and review! Hope to see you again soon!
July 28, 2020
June 3, 2020
Always a great place to get your goods. I prefer the carts. Great employees, never in a rush they always know their products. Kudos!
October 27, 2020
Very profesinal.very helpful.love this place every time i walk in smells of good weed.love the staff there all very friendly and helpfull.no were else compares in redding ca.
Dispensary response:
Thank you for the great feedback! Hope to see you again soon :)
March 16, 2021
I love this place. I feel comfortable, and employees are nice and knowledgeable in their products.
July 1, 2020
Professional clean environment with a friendly staff. Online order and pickup is very easy fast and convenient.
February 7, 2020
online order is the way to to with this place. no wait. great prices. staff is very friendly and knowledgeable.
Dispensary response:
Thank you for the great review! Glad you utilized our online order process and you had a good experience with us!
February 18, 2020
April 17, 2020
This is about the only dispensary I continue to visit. Love the great prices and product.
Dispensary response:
Thank you for the awesome review!
May 25, 2020
March 25, 2020
The staff are amazing and super knowledgeable. The selection is great and so are the prices. :)
Dispensary response:
Thank you for the wonderful feedback! We very much appreciate your business. :)
May 25, 2020
May 6, 2020
Quality of the bud is good. Rarely have the strain I like. But the other strains are good. The store is always clean. Staff seems to be a hit or miss. I haven't really interacted with one that makes me think "I'm definitely coming back". I must be one of the special ones I guess considering every other review states they're friendly
Dispensary response:
Sorry, your experience was less than satisfactory. We strive for quality customer service. Please contact the store at 722-0420, if you are willing to discuss your experience further. We would love an opportunity to make it right for you. Thank you!
May 25, 2020
February 27, 2020
Very friendly staff knowledgeable and always the best flower in town.
Dispensary response:
Thank you for the great review! We always strive to bring in the best flower we can find and educate our staff on it and offer it at a good price :)
March 3, 2020
February 18, 2020
very freindly and knowledgeable staff
Dispensary response:
Thank you for the great review! It was our pleasure to assist you today!
February 18, 2020
Don't give 5 starts often but this place deserves them. Very professional and go out of their way to help. Top notch products 🎃👻
Dispensary response:
Thank you for the incredible review! We really appreciate your business.
October 15, 2019
January 6, 2020
Always very helpful and the shop is so very clean. The staff is amazing.
Dispensary response:
Thank you so much for your kind review! Just an FYI we now offer delivery. Hope to see you soon.
January 15, 2020
April 26, 2019
Synergy was my 1st legal but. I'm a 56 yr old man & smoke constantly. The staff were courteous and I knowledgeable. The only negative is the $3 ATM CHARGE and that's Uncle Sam's stupid a-- doing that. If you're looking for a place to get weed Synergy is the place!!!!
Dispensary response:
Thank you for the honest feedback. We appreciate your business!
May 1, 2019
Will only go here. The people are amazing and have all the answers for any kind of question (will let you know about deals or events coming up based on what you purchased). Has kind of a spa feel very tranquil!
Dispensary response:
So happy to hear you had a great experience! Thank you so much for your business. Can't wait to see you again soon.
July 7, 2019
April 26, 2019
Great product, great customer service!
Dispensary response:
Thank you so much for taking the time to leave a review! Appreciate your business! Hope to see you soon.
May 1, 2019
September 12, 2019
I absolutely love coming here, everyone is always so nice and so helpful and they will always hell you find exactly what you're looking for. I live closer to the other dispensary but I will always drive a little extra to come to synergy. Everyone should definitely come here and check it out.
Dispensary response:
Wow! Thank you so much for the incredible compliments! We very much appreciate your business and your review.
September 15, 2019
it's awesome frieldly people ty Erin who checked me out
Dispensary response:
Thank you for the great review. We really appreciate your feedback. See you soon!
July 3, 2019
Friendliest people in town!!!
Dispensary response:
Thank you for the awesome compliment! We appreciate your business.
June 10, 2019
March 23, 2019
I went in specifically for the bloom pax buy two, get one for $1 deal. I contacted Synergy before arrival to make sure there was still stock available. They assured me there was. When I arrived, I was told the only cartridge eligible for the $1 deal was a sativa. I asked if there were any other options, and was told it was that or nothing as far as the promotion went. This was disappointing, especially because I made sure ahead of time that there was still a variety in stock. I ended up just buying one cartridge, because I cannot use sativa strains due to anxiety.
Then I asked about prerolls, specifically the Cru minis that are on the website menu. They told me they were out, so I asked for an indica preroll and believed the bud tender when he told me it was an indica. When I got home I researched the strain, and it is actually a hybrid containing sativa. Right off the bat, I can't trust the employees to know what they're talking about. On top of that, I felt rushed by the employee helping me.
I also looked up the online menu when I left, and the bloom pax cartridges showed up with 3 different options for the $1 deal. The mini prerolls showed up on the menu too. The online menu is not accurate, so what's the point of trying to come back and order ahead so I can be sure I get what I want if I now know the online menu is not updated in a timely manner to reflect what's actually available?
I wanted to give Synergy a try, but this was extremely disappointing. I understand that with promotions, stock might run out, but all the information I got from employees and the website led me to believe there were options for me. Being sold a preroll that isn't the strain I asked for, and in fact is a strain I told the employee I could not have, just gives me zero confidence in this place.
On the good side, check-in was easy, and the front desk employee was very friendly. The place is clean and obviously trying for a more hipster vibe. I'm not planning on returning after this disaster though. I'd rather drive out to Shasta Lake and visit Leave It To Nature - they have savings for medical patients and their employees are all friendly and knowledgeable. I can trust Leave It To Nature to not sell me something I specifically tell them I can't consume.
Dispensary response:
Hello Thankful, We are sorry that your experience with us was less than satisfactory. We would like an opportunity to earn your business back, and make your next experience with us more enjoyable. Please feel free to reach out to management so we can find a positive solution for you. If you could contact us at: management@synergy-redding.com. Thank you and have a great day.
March 31, 2019