If its not the wait time its the staff messing up orders. This most recent time they gave me the wrong item, i called in to make this not be a wait ... well ofcourse i had to wait another 20 minutes over them getting me in and out for there mess up
The staff are friendly, the supply is good and the lines for flower are long but worth the wait. There are a couple of ATM's as this is a cash business.
Thanks for taking the time to leave this great rating!
It's nice feeling to walk in there and just the atmosphere feels right.
Great to hear! Hope to see you again, soon!
I like it very much so far
We are so happy to hear this! Thank you
Everyone is friendly and positive. Not a lot of flower but overall good.
Thanks Jordan! We are staying optimistic that the state-wide flower drought will end soon!
I have been to 6 different dispos in the Philly ‘burbs and one in Center City. Terravida Malvern, is hands down the best Dispo I have had the opportunity to visit. It is now my “home” store. In my experience the staff is super compassionate and always happy to help without making anyone feel stupid!
THIS is what we aim for. Thank you for your kind words!
super professional and very helpful
TerraVida is the best! I have another dispensary much closer to me but always go to TerraVida for a reason. Great selection, beautiful facility, and helpful staff. They even have toys for kids in the waiting room. My only complaint is how dang busy this place gets. I've gone a few times to find the wait is 2+ hours. Unfortunately there isn't anything TerraVida can do about that - I'm fairly certain they can only serve one customer per register every 5 minutes per state regulations. I wish PA regulations would allow online orders to be picked up separately from people who have not placed online orders. The fact that this place can get so crowded speaks to just how amazing TerraVida is. Love, love, love!
You've made our day! Thank you for taking the time to write this.
Terrible service if I could give no stars I would
Hi there! Thank you for taking the time to review us. Our customer experience is something we take very seriously. When you have time, please email us at email@example.com so that we may discuss this further, and hopefully resolve any issue that you had at our Malvern location!