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TerraVida Holistic Centers - Malvern
249 Planebrook Road, Malvern, PA
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- ATM
- Medical
- Storefront
- ADA Accessible
- Veteran Discount
4.5 out of 5 stars39 reviews
Quality | 
Service |
Atmosphere |
Review this location
Excellent
Dispensary said:
Thank you so much!
Thank you so much!
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0
Clean, peaceful atmosphere. Lots of comfortable waiting room, and depending when you show up, that may be important. Anything after work hours or on weekends, expect at least 30 minute wait - even if you used online ordering. I was expecting their online ordering to be handled separately from the walk ins, but same line, same service people. They just grab the pre-prepared bag instead of pulling your requests.
Still, can’t complain about the prices or selection. They keep well stocked and mail out updates when new items come in. All in all, a pretty great place!
Dispensary said:
Thank you for your kind words, Chris! I will be sure to pass your feedback onto our Director of Operations!
Thank you for your kind words, Chris! I will be sure to pass your feedback onto our Director of Operations!
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00
The absolute best! What else can I say? I feel so welcomed from the moment I arrive to the moment I leave. Nothing but smiles and positivity from the staff. I have been here over a dozen times and even when the waiting room is packed, the staff does an amazing job of getting me in without much of a wait. I will never go to another dispensary!
Dispensary said:
Thank you so much for your kind words! We really appreciate the love!
Thank you so much for your kind words! We really appreciate the love!
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00Best place so far. Excellent service and super nice employees!
Dispensary said:
Thank you!
Thank you!
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00Nothing special about Terra Vida . They love to use the fact that they are run by women , to promote their business . Is this modern times ? Come buy our Pennsylvania cannabis products , because we are run by women ? It’s obviously under poor management and could use some restructuring of its business plan . The place is always overcrowded, and completely inefficient. Expect long waiting times and employees who seem annoyed with their jobs . If you order online , expect a small variety of products to choose from . It’s not even the same menu as in the store . A selective menu , usually with older products that haven’t sold well . It’s just a way to get you in there to buy more things that weren’t offered to you online . If you’re going to have online ordering , at least offer the same menu of products that you would in the store .
Dispensary said:
Hi there. First, I want to take the time to point out that yes, this is modern times, and are still proud of the fact that we own and operate a business in a market that is predominantly saturated by males. Wait times are something we take very seriously, and have recently hired more employees to alleviate this issue. As for the online ordering, the PDF menu found on the website is updated manually, and the online ordering is directly linked to our inventory. Once an item falls under a specific threshold, it removes itself off of the platform. This is so patients who do not have access to online ordering, or are waiting in the lobby area, are able to purchase their medicine as well. We hope this answered some of your concerns, and please email us at info@terravidahc.com if you desire to discuss this any further.
Hi there. First, I want to take the time to point out that yes, this is modern times, and are still proud of the fact that we own and operate a business in a market that is predominantly saturated by males. Wait times are something we take very seriously, and have recently hired more employees to alleviate this issue. As for the online ordering, the PDF menu found on the website is updated manually, and the online ordering is directly linked to our inventory. Once an item falls under a specific threshold, it removes itself off of the platform. This is so patients who do not have access to online ordering, or are waiting in the lobby area, are able to purchase their medicine as well. We hope this answered some of your concerns, and please email us at info@terravidahc.com if you desire to discuss this any further.
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40
Calm, very very clean, super friendly and welcoming.
Dispensary said:
Thank you so much! Hope to see you again soon!
Thank you so much! Hope to see you again soon!
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00
Spa-like atmosphere, well educated staff, huge variety, and one of the most compassionate places I've ever been to. Highly recommend!!
Dispensary said:
We are so happy to hear that your experiences with us have been so positive. We hope to see you again soon!
We are so happy to hear that your experiences with us have been so positive. We hope to see you again soon!
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00
One of, if not the best dispensary in area. And when I say area I mean the Southeast of Pa. Hands down they have the best selection of products. I wish they would carry more GTI cartridges, 500 mg Sour Diesel and Great Divide, in particular but they have the 300 mg disposables. Pricey for mg but good strains in those disposables. Try them!! Unlike most dispensaries in area that have loyalty or reward points, they do not. I asked why 1 day and was told bc they're cheaper than other dispensaries in area on Terrapin flower,they have 35$ 8ths and others sell theirs for 42$. Yeh, ok great but I dont buy, smoke that so I'm not sure about that answer. Maybe it's because they are already on top at #1 and busiest dispensary in Pa. So the news article said. So obviously not hurting for business so I doubt will see any type of loyalty points. Sucks bc that makes me to other places to buy bc after spending $100-$120 a week I would like a deal once in a while. Adds up and then you see Vets get 20% off, Bless them, But welfare and SSI gets discounts and I can't help think and want my discount. Wtf I'm spending over $400 a month, easy, I'd like to get 500 mg cartridges for $40 once in a while, on a regular day. No birthday celebration or 4/20 sales. Just appreciated for being a loyal repeat customer. Terravida make it happen. Middle Aged Monday?? I would see y'all faithfully but I get no deals there so I gotta go other places. And NOTE not everyone smokes Terrapin flower so to not do reward/loyalty points bc of that sounds lame. Loyalty pts for ppl not getting discounts already. We would love to feel appreciated too. Only bad thing yo say about the place. Besides that Staff if good, just like any other business there are rush hours but 5 stars, 2 thumbs up. Terravida will have something you like. Guaranteed!!!
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00
beautiful and inviting shop. great products and pleasant staff.
Dispensary said:
Thank you!
Thank you!
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00This location was top-notch when it opened. Since then, wait times for walk-ins have gone from a few minutes to, in some cases, over an hour. Availability has suffered and their menu is rarely up-to-date. Also, they recently made big deal about their Online Ordering system. At first, it seemed to work. You could order what you wanted from their menu and pick it up the same day. Only weeks after launch, though, it seems completely broken. The "menu" is never up-to-date anymore and the online ordering system allows you to order things that are not even in stock. I run an e-commerce site and know full well how easy it is to integrate inventory into such a website. This is just plain sloppy. Why say you have "online ordering" when the customer, realistically, only has about a 50/50 chance of actually being able to purchase what they order? Go back to walk-ins only and try harder to keep your menu up-to-date. Luckily for me and others, there are other dispensaries in the area.
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