“I can't speak highly enough about the experience tetra has created. The atmosphere is clean, bright, and modern, which provides enough space to carry so many strains. The bud tenders continue to be experienced and easy to talk to every time i go in. I'm thoroughly impressed with the price points and the wide range of growers they carry. Regardless of this shop being my neighborhood dispensary, I'll continue to revisit based on the experience alone.”
“This location does not update its menu regularly. I made a special visit just to get a disposable cartridge that was on their menu and they did not have it and not apologize for not having it or recommend a suitable replacement”
We're sorry to hear you had an unsatisfactory experience with your visit to Tetra. Our Leafly menu is automatically populated, and displayed a sold out item due to an error. We hope that you will give our store another try, and will be happy to offer you a discount on your next purchase to make up for the inconvenience.
“My first time visiting Tetra will for sure be my last. Arrived last Thursday 10/19 with two other folks ready to spend some serious money nearly 10 minutes before the shop's posted closing hours. The door was already locked, and we could see two male budtenders inside. We knocked on the door several times but we were totally ignored. In fact, the budtenders were laughing at us and our attempt to alert them to the time. Terrible customer service - they couldn't even step out to apologize for closing early? Not interested in trying out a shop that can't maintain consistent hours or take the time for new customers.”
We are very sorry about your first Tetra experience. Please know we have taken your feedback seriously and will be implementing solutions to make sure these situations don’t happen again. We understand why it may seem from outside that the budtenders can see and hear you, but the unfortunate fact of the matter is, there are no lights on the outside of the building and two walls separating the bud tenders from someone standing out front. Therefore, they simply could not see or hear you from their vantage point. Our bud tenders feel very regretful that you had this experience and we hope you give us the opportunity to make things right. Please email Kyler@tetrapdx.com and let us make it up to you.
“Going to a store to buy weed legally is awesome, but I'm surprised by how few dispensaries also place value on creating a cool consumer experience. Tetra is a rarity in terms of its thoughtfully curated interior and varied selection of cannabis products. Love the bright and un-stonerish vibe, as well as the welcoming and informative budtenders. A Belmont neighborhood staple, for sure.”
“Although the staff was polite and helpful, they did not honor the free tshirt deal advertised for th
eir location. I gave them a couple of days before reviewing the site to see if they would remove the online deal. NO FREE TSHIRT WITH $100 PURCHASE.”