So many issues with my first trip to the Apothecary. Smh I was underwhelmed to say the least. 💔
Not one to give up easily, I reached out via fb messenger and got a quick response from Drea. Now this wasn’t an angry, petty message, but just addressed some questions I still had. That’s important to know as she wasn’t “trying to appease an angry customer”, just wanting to help one that had left without the best first impression. She went out of her way to not only apologize for the issues from my first trip but invited me back so they could make it right. She personally made sure to be there when I arrived.
I don’t think being a concierge here is her primary role, if at all, but she took time to make this one of the best dispensary experiences I’ve had...and EXACTLY what I was looking for from the App othecary from the start. Above and beyond sounds so cliche, but that’s exactly what it was. I hope they realize what an asset they have in her. Seriously. fr.
Drea’s product knowledge is evident, and what she doesn’t know off top, she takes the time to find out. At no time did I feel rushed or as if I was keeping her from other tasks. Her genuine interest in my needs and obvious passion for her work changed my perception from “eh, maybe I’ll come back” to “I won’t be going anywhere else.”
As I think Drea’s main position is back of house, I would definitely recommend asking for Leroy or Cameron for concierge service. Both gentlemen listen to your needs and have suggestions at the ready for a remedy. They’re exactly what you’d expect from the ambiance and want from experience in the best way possible.
Leroy, Cameron and, especially Drea, thank you again for elevating my dispensary experience!
ps. Flight delayed full 24 hrs. Watermelon 🍉 gummies + pool 🌊. So exactly how I need to finish this trip. Thank you!!