I've been here multiple times. Everytime has been at about 4am during the happy hour, and Franco has always been my budtender (He's awesome!). I've always enjoyed my experience, except today's. I went a little after midday to find extremely slow service and very uneducated tenders helping people sincerely. the worst part? My cart only came 3/4 of the way full. The preroll came squishy loose, after packing and retwisting the tip I had about half the joint left that wouldn't even hit. You know, those dreaded prerolls that smoke like a chimney, have super tight pulls but you very little smoke inhaled? Yeah it was a gift for my girl before work, I ended up throwing it away. I would recommend going, but do so during happy hour.