DISPENSARY
MEDICAL & RECREATIONAL
The Fire Station - Negaunee (Rec & Med)
Ratings and reviews of The Fire Station - Negaunee (Rec & Med)
(75 reviews)
4.6
Quality
4.7
Service
4.6
Atmosphere
Reviews 1-24 of 75
March 2, 2024
I have been ordering from this dispensary for the quality of its products and especially because of their delivery service. Now, because of financial concerns, they have decided to cancel their delivery service. I am handicapped, in my 70s, and the closest dispensary (Negaunee) is a 3 1/2 hour, round trip drive away. This is devastating for someone with spinal issues....that long of a drive puts me in bed, in intractable pain, for days. I am also on oxygen 24/7 and my husband has to load a heavy oxygen canister in the car for any excursions. I know there are a lot of handicapped and elderly customers, who would be willing to pay even more for delivery. I think cancelling this service is a really bad idea. Of course, i don't expect my opinions to stack up against the Almighty Dollar. It would just be nice, for a change, if the elderly and the handicapped weren't always ignored....
Dispensary response:
We want to express our sincere gratitude for your loyalty and support throughout the years. It has been our privilege to bring cannabis directly to your doorsteps, and we've taken great pride in providing this convenient service to our valued customers. Please know that this decision was not made lightly, and we understand the impact it may have on your experience with us.
We truly appreciate your understanding and continued support during this transition. If you have any questions or concerns, please don't hesitate to reach out to our customer service team at contact@thefirestation.com
March 4, 2024
September 14, 2023
Be careful on your rewards points ..They act all nice and friendly until they mysteriously take hundreds of your points and say it's a problem with their system and they never give them back to u...and anyone knows points are like money when u dispensary shop. But as soon as u say they made a mistake , they get stressed out , pass the phone off to someone else, say they will look into it and never do. I've been a steady customer for like a year and a half , spending about $1000 a month on products and refer d about 50 people to this place also...Alot of customers will disappear when they start stealing from them
Dispensary response:
Hi there! We value you and your opinion and would love to look into your wallet if you feel as though yours was impacted incorrectly. Please reach out to contact@thefirestation.com so we can get to the bottom of this for you!
September 18, 2023
June 13, 2023
Pickup is very quick! I came back to browse and was ecstatic to find friendly, helpful service and a wide variety of products. I had the best experience I have ever had at a dispensary here!
Dispensary response:
Thank you so much for your positive feedback!
June 14, 2023
November 4, 2022
I gotta say that out of all the dispensaries in the mqt area my go to, my #1, is the Firestation and more specifically the negaunee store!!! Staff is always professional, polite and most of all down to earth!!!! Bravo 👏 keep up the amazing work!!!
Dispensary response:
Thank you so much for your kind words and loyalty!
November 30, 2022
September 9, 2022
Totally kool
Dispensary response:
Thank you for taking the time to leave your review!
September 30, 2022
March 29, 2022
I placed an order to Negaunee for U.P. wide delivery, and I missed the day of delivery. Though, I called their location and they were able to deliver my products the next day. They went out of their way, and beyond. I will shop here again.
Dispensary response:
We are so glad to have been able to help you! We appreciate you as our customer and love going above and beyond! Thanks for the 5 stars :)
April 13, 2022
January 25, 2022
The Staff saved my trip due to terrible snow storm😁. When they read this they will remember Shane in the Green Winter coat with the White furry hood that got stuck in their parking lot 🤟.... Great people and service.
Dispensary response:
Thanks for the positive feedback Shane! We appreciate you!
January 25, 2022
January 25, 2022
Lara, Danielle and Daniel all deserve a raise and all the credit where it’s due. Without the big 3 then fire station wouldn’t be where it is today. These Guys rock! Fire station is the best dispensary in the Soo
Dispensary response:
Thank you so much for your positive feedback!! We appreciate you!
January 25, 2022
May 20, 2021
I bought some wax and prerolls. Wax had no flavor and barely gets me high. The quality of the preroll wasn't good either. Employees were nice but damn the product wasn't.
Dispensary response:
Thank you for taking the time to leave us a review, Karmayville. We apologize that you were unsatisfied with the products you had purchased from us. Please reach out to us at contact@906fire.com - we would love the opportunity to discuss the products you had received.
May 29, 2021
August 15, 2021
Amazing
Dispensary response:
Thank you for shopping with us! We look forward to seeing you in the future.
August 26, 2021
December 23, 2020
When this place opened I was thrilled to finally have a nearby dispensary, and I was not disappointed. Very friendly/helpful staff, a kick-ass loyalty-points system, plus the delivery service has been a literal life-saver since all the covid chaos. It's super quick and convenient, plus they might even throw in some extra goodies for special occasions. My "holiday bonus" was a beautiful assortment of edibles. I feel so special and taken care of. These guys rock!
March 28, 2021
The parking lot is a little confusing and it's not always the quickest stop but the staff is friendly and knowledgeable and the location makes it convenient to pick up goodies if you're headed west.
Dispensary response:
Thank you for taking the time to leave us a review! We are sorry for any confusion that may have occurred with our parking lot but, we are stoked to hear that we can provide you with convenience, friendly faces, and great products! We truly appreciate the feedback. Stop by again soon!
April 21, 2021
February 24, 2020
The place was tiny but the staff were friendly and professional. Things were very expensive but that may be due to wholesale prices. Not too crazy about the sales room set up which was tiny and secretive but maybe it was due to security concerns or legality. Would have liked to have just browsed the showcases but there really wasn't any.
When I was in Colorado last year the salesroom was 500 sq ft with rows of product to select from. Hopefully in time the Fire Station can expand their size and product selection. Looking forward to some Kief and maybe hash. Good Luck guys Hope you have a bright future.
Dispensary response:
Hey scutfargus, thank you for the feedback. We're working every day to acquire better prices! There is high demand and limited stock within this new market.
We have some changes in the works so stay tuned!
February 25, 2020
June 30, 2020
A great experience, all things considered with COVID-19, they're doing a great job!
They're moving customers in and out of there for their curbside pickup real quick, and it's difficult to do that at the local grocery store.
All the employees were friendly and helpful and were clearly working hard (as in literally jogging back and forth for orders and to direct traffic safely.)
I was impressed with the streamlined process and it worked to near perfection for such a young store.
Plus, they all wore a mask, which — don't kill me — I really appreciate.
Dispensary response:
Thank you for stopping by ctoma7! We appreciate the kind words and we'll definitely pass them along to our amazing staff. We aim to keep our customers, staff and community safe and healthy. Thank you again!
August 20, 2020
Great selection of products and incredibly friendly and knowledgeable staff. The owners are local and you can tell they care so much about their customers. I have mobility issues so ever since they started offering free delivery I have been ordering online and getting it delivered to my house - so incredibly helpful to me. Absolutely love this place!!
Dispensary response:
We do it for customers like you :) We're happy you've become a home delivery regular! Thank you so much for the kind words.
April 29, 2020
March 21, 2020
Found this place on weedmaps as I was driving through the area. Seen some comments about the security named Dustin. I ran into him working pickup (I think) and gave him a hard time. He ended up being tremendously helpful. We ran into someone else in line who said he was the first one to help them with their issue and helped them set up a device on his off time even. This place is by far the best weed shop I’ve visited and I’ll be back again on my way through. Thank you firestation!!
Dispensary response:
Thanks Jlapine! Dustin is a truly great and caring person. We're so lucky to have him. We can't wait to see you again!
March 22, 2020
January 6, 2021
Knowledgable, professional employees. Great atmosphere with even better products and prices.
January 3, 2020
Don't know where my last review went from over 2 months ago when they opened as we were floored by their professionalism but here goes again... Best dispensary in the UP! The staff were very kind and helpful. The facility was wonderfully clean and neat! Made me feel like I was going into a nice clean pharmacy. Hope they open more facilities!
Dispensary response:
Your words mean so much to us! Thank you so much Cami!
January 7, 2020
December 23, 2019
Prices are ridiculous and the quality of the dabs was horrible for over 50 a gram. The dabs were dried out litterly just old, barly any flavor and just smell horrible burned straight butane dabs horrible. Truly not what I like to see in our first dispensary in the area abusing the supply and demand with low quality medicine. Place Is so greedy they even dropped their daily deals on mon and wed from 10% to 5% really cant even give us one day at a decent price straight greedy were medical not recreational should be affordable stick with your caregivers untill this system figures itself out.
Dispensary response:
Hey 420 Lover, we're aware that prices are high at the moment and we're fighting everyday to bring them down. Our daily deals had to be adjusted because our loyalty program is set up so customers could essentially "double dip discounts." I promise you're still getting 10% off if your part of the loyalty program. Unfortunately we have less control over the price than we would like at the moment. It's a growers market and we are paying much higher prices for the limited supply. As for the dabs we're constantly trying to bring more options to our customers from many different vendors, it just takes time. I'm sorry you had a bad experience and I would like the opportunity to make it right. Stop by the shop anytime and we can figure it out. Please be patient as we transition into this new market. Best, Stosh Wasik
December 26, 2019
February 6, 2020
Prices are insane! I can get an eighth in Oregon for $20 and they charge $60 here. Also $600 for an ounce??? What on earth??
Dispensary response:
Hey Mendo, our prices will come down as soon as the market supply in Michigan catches up. We assure you we are securing all the inventory we can to keep up with demand.
February 9, 2020
May 4, 2020
Loved the customer service!
Dispensary response:
Thanks Sara!
May 5, 2020
February 15, 2020
Great place to go, I’ve spent maybe $200 so far and will spend much more. Everyone is friendly and helpful for new smokers.
Dispensary response:
We're happy you enjoy yourself here at TFS. Thank you for the support
February 15, 2020
September 22, 2020
Can't say enough nice things about them!
Dispensary response:
Thank you stamplover! We appreciate your feedback and will continue to deliver elevated experiences.
November 3, 2020
April 15, 2020
These guys are amazing I had faulty cartridges and they made sure I left with them working I will always come here awesome customer service, amazing product and great prices.....Thank you guys
Dispensary response:
Your are very welcome Ashley. Thank you for the awesome review.
April 19, 2020