Spent Thousands of Dollars at their stores only to have them change their loyalty program without any notice and wipe out all my points... Management was extremely rude and did nothing to resolve the matter. Will Never shop their again!!
2535 Reviews of The Flower Shop - Mesa
wont go back. really disappointed, dont advertise a bogo on all products of a certain brand, if it only pertains to concentrates. either honor what you posted for a deal, or learn to double check before posting. thats false advertising, and frankly the straw thats breaking this camels back.
Hello there, we're so sorry about that mix-up! We would love to make it up to you if there's still a chance! Feel free to email us at firstname.lastname@example.org and we'll be happy to look into what we can do to make this better. Thank you for being a patient with us! We hope we can get to see you again soon!
Unfortunately, once the best dispensary in east Mesa - now barely selling its name same product, disappoints for the final time. Much like previous reviews, September first marked a random, UNANNOUNCED dropping of their points system. At almost 1000 points, it is EXTREMELY disappointing to have rewards taken away, when they should have been redeemable. The weeks leading up to the 1st, I visited, made my purchases, and built up my points with NO information of change in policy at any time. Take away the points system all you want and continue to retract from customer loyalty, but give proper and clear warning to changes when your customers have spent so much of their money on your medications - redeem rewards for points lost, and maybe try selling more flower at this “flower” shop
Hello there, we're very sorry about this sudden change. We understand this was frustrating for you and apologize for any embarrassment it may have caused you. We will be rolling out our new rewards perks soon. We hope we can get another chance with you when that happens.
Not going back. I'vebeen accumulating points for quite some time now..1300ish. I asked about my points last week and was told I couldn't stack them with the great deals, but that I could use at a later date. Even though the "manager" stated that, and even named ther tenders that helped me, that they "should have told you" I WAS NEVER TOLD, but i sure saw the mask sign on the door, point sign? Did i miss it? Not only was I completely embarrassed by the "manager" when I asked the he honor my points, I got a stone cold, "sorry, can't help you "friend". Nice staff, mostly, but I find it quite shady to screw the patients out of the deal you baited us in with. Not going back, ever. I'm sure that your establishment is benefiting financially from not honoring your deal. Shady, shady, shady..
Hello Stacey, we're very sorry about this sudden change. We understand this was frustrating for you and apologize for any embarrassment it may have caused you. We will be rolling out our new rewards perks soon. We hope we can get another chance with you when that happens.