This is my favorite shop in town. All the bud tenders are super friendly and helpful. Lots to choose from and great prices in comparison to other dispensaries I’ve gone to.
Dispensary response:
Thank you!!!
May 5, 2020
Ratings and reviews of The Herbal Connection
(28 ratings / 781 reviews)
4.8
Quality
4.7
Service
4.7
Atmosphere
Reviews 217-240 of 781
This is the best store ever, not even talking just about the products. These people are always amazing always helpful always kind. Quick easy service, and they are so patient if you are taking your sweet time. Today I ordered for 420 deals. Put in my order at 10:01 and was home by 10:20 with my order brought out to my car. I skipped the line outside, and got my flower so quick. Best 420 deal day ever.
Dispensary response:
Thank you for celebrating 4/20 with us this year! Thanks to lots of smart people like you utilizing leafly and phone ordering, it was actually our smoothest 4/20 yet! Hope to see you again on 7/10!
May 5, 2020
Madeleine and Kristie are always pleasant when I come in to order. They are very knowledgeable and help make it a very awesome shopping experience. The selection here is amazing, I drive out of my way to come here for extracts! Keep up the awesome job!!!
Dispensary response:
Thank you for the excellent feedback about our two superstar budtenders. We always want to create a memorable and easy shopping experience for all of our customers. Thank you for driving the extra few miles to come see us. We appreciate your business.
July 10, 2020
OK- great weed, great staff, great prices. Getting a little miffed that only about half the flower menu is available for purchase when pre-ordering for pick up. Otherwise great.
Great deals on products I enjoy, and every employee has been very friendly to deal with so far!
Dispensary response:
Thank you so much!
May 5, 2020
Employees are always kind and helpful. They remind me of daily deals and give discounts/stickers when possible. This is my go-to dispensary!
Likes: overall a fun and chill experience. Easy and fast. Dislikes: I wish I could text the service when I was here exclusively for mobile pickups. Sometimes the phones are off for the mobile pickup during busy times.
Dispensary response:
Hello Candyy! Thank you for your feedback in regards to the Leafly ordering platfrom. We are still working out a few minor kinks to enusre consistent quality and service. We've updated our staff to make sure messages are being read when customers arrive for their pickup. Once in a while the phones do get tied up due to our large call volume. Please also try calling our other line at 541-357-4577 and we should always pick up. We appreciate your business.
July 10, 2020
I have been recovery from a left injury and with a line outside during Covid outbreak it is hard for me to stand for long. I was able to place my order online and gave curbside delivery with excellent service. I am always very happy with the excellent service and quality of products when I come in. The bonus is an outstanding and knowledgeable staff! Thank you!
Dispensary response:
Curbside service has been such a blessing for so many people. We hope the State of Oregon continues to allow curbside service after the COVID-19 pandemic has subsided. It's fantastic for people with limited mobility, chronic pain and anxiety disorders to be able to shop from the comfort of their home and then just come pick it up curbside without the hassle of standing and lines and crowds.
May 5, 2020
I always have a great experience, but this morning was especially memorable thanks to your bud tender's wonderful attitude. Can she open every Saturday morning?
Quick and easy. Took all of 20 minutes; purchase to pick-up.
Dispensary response:
Thanks for using curbside pick-up! It has been invaluable in helping us keep our employees and customers safe during these strange times.
May 5, 2020
Today was my first time in. They had a great sale so I thought I’d check them out. Nice and knowledgeable staff!
Dispensary response:
Thanks for trying us out! We look forward to seeing you again!
July 21, 2020
Excellent service. Amazing prices. Favorite dispensary by far.
Not having to stand in the long line.
Dispensary response:
Curbside service is a game-changer! Thanks for helping us keep those lines short!
May 5, 2020
Love this place. Never disappointed, even from the bargain buds. Every Budtender has been super friendly and helpful. Always walking a way happy.
Amazing shop. Especially during this virus crisis. They have 2 people at a time come in and stand in designated areas marked with red tape to where we are about 10ft apart. Thank yout so much for this!!! Next week they will start curb side pick up. Call in orders or online with Leafly
This is my spot! From Day1
These guys are great. I won't go anywhere else!
Was awesome to use your bank card , no longer and nada stated on web site BOO!!! Poor customer service !!! FYI ya can find white label extracts on sale at30% off all over town , don’t have to wait till Saturday ... just sayin . Bring back the 50% off extracts ! Might have to shop elsewhere ...
Dispensary response:
Hey bud. We appreciate your feedback. We would like you to know that the card situation is completely out of our control. This isn't an issue with our store or company, it's a state-wide issue. We encourage you to contact your state representatives and ask them about laying some legal groundwork for federally-insured banks to work directly with Oregon dispensaries. In the meantime, we are happy to extend to you the use of our courtesy ATMs, and of course we always accept cash.
We realize that you have a choice in dispensaries. We are delighted that you enjoy White Label Extracts and encourage you to seek out the best prices you can find on them. We will bring back the 50% off sale when it's right for us. Until then, we wish you happy shopping!
January 27, 2020
Always a wonderful place with great staff and great selections!
I’ve been shopping here for 2 years meow. Hands down the best shop in town! You will not find better prices for the quality products they offer. It’s unreal. Thanks THC for being awesome!
This place has awesome people and fabulous product. Love this place!
Dispensary response:
Hey Kcsnyder! We appreciate you and value your business. Thank you for the shout out.
July 10, 2020
I always come here for product. Staff is friendly, helpful and they are going above and beyond during this crazy time! Thank you for helping to keep me healthy and anxiety/pain free ☺
I loved the customer service and I mean it was excellent customer service!!! I disliked the fact that some customer feel obligated to break the rules during a pandemic if somewhere requires masks then wear mask vaccinated or not!!! Otherwise great selection of products and great customer service. Will definitely be coming back!!!!
This is the best shop in town. They have the unbeatable daily deals and very friendly/informative bud tenders. I would give them 6 stars if I could!
Dispensary response:
6 stars??? Holy smokes! Thank you so much!!!
May 5, 2020