The Herbal Connection Reviews

  • “My go to place for anything and everything. They have a great selection of herb and also have a lot of different tiers for all budgets! They have a huge selection of concentrates. They almost always have the best prices for everything compared to local competitors. They have a wall of joints for those looking for that as well. The selection of smoking apparel and accessories is pretty good and great quality. You can not beat the grab eights too!! I have been here probably 50 times in the year I’ve been in Eugene and always end up back. I have tried more than half the stores in Eugene and Springfield and they are the winners. The staff is usually super willing to spend all the time in the world to help you find what you need. I will definitely be back as always! Their bulk deals are second to none! Thanks for the help!”

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    Comment from The Herbal Connection

    Wow what a wonderful thing to say! :) Were glad you enjoy all the things we have to offer, especially our wall of joints!

  • “this place is excellent, debit/credit cards excepted, terrific customer service with a wealth of knowledge on all products. Matt Towne really knows his stuff and from my first visit consider me a regular.”

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    Comment from The Herbal Connection

    Thank you so much for the shout out! I. I appreciate you taking the time to type of this wonderful review for THC. We truly value your business and look forward to seeing you again soon!

  • “The quality of the product here is really high and the service is excellent! Kat helped me pick out some super dank flower and a nice oil that was in my price range. She was very helpful and professional! I find the atmosphere to be a bit lab-like which is kind of weird for me.”

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    Comment from The Herbal Connection

    Thank you for your feedback! Kat is an amazing budtender and we're so happy you think so too. Hope to see you again soon!

  • “This is my favorite dispensary I have gone to in Eugene. Great service, great products, great deals and an easy to get to location. ”

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    Comment from The Herbal Connection

    Thanks Twittytv, We appreciate your review! Stay tuned for our Green Friday deals!

  • “Such an awesome dispensary! This is my “Go To” place, especially for concentrates and edibles. They have a really great selection of both. The edibles taste fresh and delicious. This is the place that introduced me to the salve I use for “frozen shoulder”. And the staff is always super friendly and very knowledgeable as well as eager to help. Harry took the time yesterday to introduce me to how concentrates are made and classified. Super good info! Keep doing what you’re doing and I’ll keep coming back for more. Thanks!”

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    Comment from The Herbal Connection

    Thank you so much for your kind review! Harry is an all-star budtender and we're glad you think so too. Curious, passionate customers like yourself are part of what makes our job so enjoyable. We look forward to seeing you again soon!

  • “Smells in this place”

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    Comment from The Herbal Connection

    I apologize for the scent of marijuana when you enter our building. Some folks enjoy it immensely. Please bring your concerns to management on your next visit.

  • “Been coming to this store since it first opened. I live 25+ miles away and many other dispensaries are closer but these folks have the best selection, awesome bud tenders and incredible discounts/specials. Great store and you need to check it out!!!”

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    Comment from The Herbal Connection

    Thanks mgilligan2! We work appreciate your kind words. We work hard to provide quality medicine at affordable prices, and the widest selection for you to pick from. Please inform us in person for a special discount for your review!

  • “I have Visited THC quite a few times and had the pleasure of talking with Kat on a couple of them. Not only does She have great energy witch makes it easy to talk to her , she is also very knowledgeable on EVERYTHING in there and will give you good options as well as how it will help you!!! THANK YOU KAT!!! You really helped me today! 🙏 ”

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    Comment from The Herbal Connection

    Thank you so much for your kind words! Kat is an amazing budtender and we're glad you think so too!

  • “I was visiting this store as the only store I shopped at. I purchased a 1 gram cartridge here and it was still half full when it broken in my pocket about five days later. I visited to see if they would exchange the broken cartridge for a 1/2 gram cartridge. The managers were too busy to speak with me so the tender went and asked a manager who was in a meeting. I was then offered a 10% discount. I let the tender know that I wouldn't be satisfied with that so they went and talked to the manager again came back and offered me a 20% discount. I declined the 20% discount and won't ever return to this store. The tender was super nice, but I won't be back due to their management decision. If I purchase a product that is either made cheaply or has a defect and it breaks days later I expect it to be replaced, not to have to pay 80% for a return on a defective product.”

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    Comment from The Herbal Connection

    Hello Jerry! We're so sorry that you left our store unhappy. We always want to ensure that all of our customers are taken care of when they come in to see us. We value our customers and want to make this right for you. When any customer comes in to our Dispensary with a defective product our goal is to fix the issue. We apologize for the miscommunication on our end. Please call us when you have time and ask for our General Manager. We hope to see you soon! We appreciate your business Jerry!

  • “A huge benefit of THC is allowing debit/credit card options for purchasing products. Staff are friendly and accommodating. ”

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    Comment from The Herbal Connection

    We're so happy to offer this payment option for everyone, ATM fees are horrible. Thanks for the great review.